U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely service from max”

Helpful Report

Posted 3 years ago

“This company promised to take a motor insurance policy, took the payment and then decided to refund it as they did not actually have an insurance company!”

Helpful Report

Posted 3 years ago

“Unauthorised payments taken by a Trainee. This isn’t a service I would ever use again and the “only Kiana in U Drive Cover” was sarcastic, obnoxious and put the phone down on me as she was unable to resolve my situation. Disgusting treatment.”

Helpful Report

Posted 3 years ago

“Terrible company Avoid at all cost”

Helpful Report

Posted 3 years ago

“shocking customer care when you discuss leaving. Asked to cancel 5months early and they are with holding £550. and are even charging £75 to cancel. Greedy rubbish company.”

Helpful Report

Posted 3 years ago

“Guy i spoke was very nice no messing changed my insurance round done in ten min thabk you”

Helpful Report

Posted 3 years ago

“Abit expensive but good insurance”

Helpful Report

Posted 3 years ago

“Staff are always so professional and friendly. Never have to wait long to talk to someone. Policy is such a good quality that I’ve signed up for another year.”

Helpful Report

Posted 3 years ago

“Suffer with anxiety but mo made me feel comfortable and in safe hands very pleased with his service 5 stars! He felt like a friend! :)”

Helpful Report

Posted 3 years ago

“I'll be going straight to the Ombudsman, I would advise against engaging the services of this particular broker, as my personal experience with them has been rather unfavourable. Regrettably, they have not only failed to uphold professional standards but have also engaged in unscrupulous practices that resulted in a substantial financial loss on my part. Moreover, their claim of providing insurance coverage during the period when the insurance company was allegedly preparing the necessary documentation turned out to be deceitful and baseless. Furthermore, I must express my disappointment with the telephone agent's unprofessional behaviour, as they consistently addressed me as "mate." Such conduct is entirely unacceptable. Overall, I find these actions to be a glaring display of incompetence and disregard for ethical business practices.”

Helpful Report

Posted 3 years ago

“Friendly staff,and answered me for all question”

Helpful Report

Posted 3 years ago

“Prompt service, thank you Max”

Helpful Report

Posted 3 years ago

“Absolute shower, couldn't add people, never got back to me with queries, ended up cancelling the policy and then they calculated the refund incorrectly and charged us more money! Money grabbing shower! Do not use. Insurance is based on trust, evidently not this company! Avoid!!!!!!”

Helpful Report

Posted 3 years ago

“Very slow at answering the phone not very helpful and asked for documentation I had already sent to them , I got a confirmation email telling me they had all the necessary paperwork from me , 3 weeks later they asked me for the same stuff again . Don’t know if I will use them again”

Helpful Report

Posted 3 years ago

“I took new policy 3 weeks before my old policy expired as I was going away. 19 days before my policy started, I contacted Dodgy u drive and cancelled my policy and they have charged me £75 for what???? It's understandable if my new policy started it hadn't still had 2 weeks before it started and they charged me £75 for what??? I am taking this further spoken to a solicitor, as charging £75 for policy not started is not appropriate. I would advise everyone to stay clear of dodgy Udrive.”

Helpful Report

Posted 3 years ago

“They give me cover for good price..”

Helpful Report

Posted 3 years ago

“I clearly understood everything explained to me over the phone with a polite and helpful attitude which was very nice and uncomplicated thank your team”

Helpful Report

Posted 3 years ago

“Really helpful from start to finish and being a new driver found me a good deal when changing cars”

Helpful Report

Posted 3 years ago

“The advisor that I spoke today was absolutely amazing very kind and professional.”

Helpful Report

Posted 3 years ago

“Avoid at all cost this so called Company will rip you off I cancelled my insurance then they said I need to pay the whole year off = I don't think so I've looked at over 100 reviews of the u drive and all say the same thing , all they want is your money they don't care in any way shape or form they will lie and manipulate you in any way to get the money absolutly disgraceful I hate this company”

Helpful Report

Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews