U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid my car insurance of £702.00 . Thought my sp30 had expired only to find out it hadn't by a couple of days. So I got an email explaining this. I'm getting charged another £378.00 for the sp30. Tried to cancel the policy has i found another quote online cheaper. I have been insured with them for 36 days and to cancel it I would have to pay them an additional £31 admin fee so it would of cost me £733 for 36 days of cover. No choice had to pay the £378 charge for the sp30. Couldn't cancel the policy or I'd have lost all the £702 aswell. THAT IS DISGRACEFUL”

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Posted 3 years ago

“Absolutely shocking still waiting to hear from them been waiting on the phone for ages and they have already taken my money. Absolutely disgusting. Just because I have epilepsy I am being ignored.”

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Posted 3 years ago

“Good Customer service team.”

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Posted 3 years ago

“Great customer service . Thank you so much for all your help . 10/10 .....”

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Posted 3 years ago

“Thanks my guy”

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Posted 3 years ago

“Scam, the service is rubbish, they want more personal data than any other company I have used in 27 years. Charges are out if this world ridiculous. Service is the worst, all they will do it quote T&C's and in no way help. AVOID AT ALL COSTS.”

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Posted 3 years ago

“Im very disappointed!”

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Posted 3 years ago

“Great company to deal with, made that way by outstanding customer advisors. Really appreciate the efforts, over and above what could ibe reasonably expected for my own troublesome policy. Huge thanks, a credit to your com0any.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Amazing service 👍”

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Posted 3 years ago

“Simple to set up sent docs requested no problems at all”

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Posted 3 years ago

“It was a good caring service provided.”

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Posted 3 years ago

“Very helpful and friendly staff on the phone answering my questions”

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Posted 3 years ago

“Thanks you’re the best”

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Posted 3 years ago

“Thank you very much you’re the best”

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Posted 3 years ago

“Not really helpful at all”

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Posted 3 years ago

“Charlotte Howell fantastic customer service on a very personal subject . Thank you so much ...”

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Posted 3 years ago

“Their agents tell you all sorts of good things until you get the policy and find out what they said was free isn't. And your excess is £450 but when the policy shows up its £2000 . I think the FSA would have something to say about lying to customers. They still charge a fee when you cancel their misquote too. And say it takes 30 days to get a refund. Avoid this company and you will save a lot of money and grief.”

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Posted 3 years ago

“I took out my policy in May and had trouble getting my NCB proof from previous insurers. The whole of the U Drive Cover went above and beyond to help me get hold of them, to the fact they gave me a week's extension to obtain the NCB. Today 27/06/73 a lovely young lady by the name of Charlotte helped me change vehicle details so easily and also told me that I'd be due a small refund, which made my day better. Once again the whole team have been brilliant and I will be recommending U Drive Cover to all my family and friends. An absolute pleasure to do business with and ever so friendly and approachable. Well done everyone, keep it up, if I could give more than 5 stars I would. Thank you so much.. Mr.A.Hussain”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews