U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking, I advice everyone to be carefull, they charged me £178 for just spelling my email wrong, I been told to be careful with this company and now I know why , they are a scamers 100%”

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Posted 2 years ago

“Should be no stars. Took £75 from me . Found cheaper insurance. Cancelled policy within 5 mins. Still took £75!!! DO NOT USE THIS COMPANY!!! BE WARNED. ⚠️ ⚠️ ⚠️”

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Posted 2 years ago

“they are really professional and immediately helped me”

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Posted 2 years ago

“Good service very good”

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Posted 2 years ago

“Had to change registration immediately after policy began - charged £50 admin fee! Disgusting! Only gave 1 star because there wasn’t a zero!”

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Posted 3 years ago

“customer service was brilliant need give sean 10/10”

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Posted 3 years ago

“Very golf service”

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Posted 3 years ago

“Good, will recommend for a friend”

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Posted 3 years ago

“Absolutely shocking. The amount of info requested after you take out the policy is really high. Also they want additional info in the small print then call 3 days before the policy is due to start to say you have to pay additional £500 premium because they have now searched back 5 years and found something - not 3 years like on the quotation site - and this extra time is all in the very small print on their website so all your fault. Or you can cancel for £75. Absolute criminals. They should not be allowed to operate. Worth paying £75 to escape from these misery inducing charlatans.”

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Posted 3 years ago

“Helped me sort out needed paperwork”

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Posted 3 years ago

“Sean the agent I spoke to was very clear with all I needed to do . He answered all the questions I had . Help me in the areas i needed . Nice guy”

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Posted 3 years ago

“If i could score no stars i would. Customer service has been absolutely appalling from the first instance. I paid in full and then told i had to pass some validation checks never heard of these before. And due to moving home 3weeks prior the quote went up by double they neglected to inform me of this untill the day my policy was due to start which meant i was not covered on my commute to work luckily i did not have any accidents. After reducing the quote still left me with more to pay and then told my policy wouldnt start untill midnight (i was at work 15miles from home). They then agreed to cover me to drive home between 5pm -7pm but i wasnt covered if i had an accident what is the cover then? Allowing me to drive my own vehicle at my risk???? I own it i can do that without permission from them. Finally got told i was cover between 5pm-7pm even if i had an accident still very confused how this works. Was told id recieve a cover note nothing appears so call them again 45mins later told there was issues with emails and i was insured and there call centre was open should i have problems on route home ( not filled with confidence) customer service absolutely shocking. Requested a copy of complaints procedure which i still havent recieved. Dont purchase avoid at all costs im regretting my decision.”

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Posted 3 years ago

“Nice guy and respectful”

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Posted 3 years ago

“The service was very good,they explained well and clearly.”

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Posted 3 years ago

“Will never use again and will also be telling everyone I know to never to bother with Udrive. Hidden costs all over the place.”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Good service!”

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Posted 3 years ago

“The customer service representative - Paul, was really very helpful and professional. He was very articulate and passed on information clearly. And my queries were solved. Keep up the great work.”

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Posted 3 years ago

“Alessandra was the person who made me very Happy and she was very Helpful, Thank you Guys for all your Helps, kind Regards”

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Posted 3 years ago

“Been 2 weeks with UDrive and no problems. Caring and supportive customer service.”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews