U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always been great customer service 👍”

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Posted 3 years ago

“absolute rubbish,wouldn,t recommend them to my worst enemy”

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Posted 3 years ago

“You keep sending me emails asking for the same thing time after time. I reply to your emails with the correct information but still you keep asking !!!! It's getting a bit annoying now so please just give me the correct insurance cover or a complete refund !!!”

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Posted 3 years ago

“I was impressed by the guidance and supplying of valuable information from Udrive .They have taken me through the stages in a very professional manner and I don't hesitate to recommend others as well”

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Posted 3 years ago

“I selected U Drive Cover from other options available even though they weren't the most budget-friendly option, primarily because their online payment option seemed convenient for immediate coverage. However, my experience was far from smooth. Despite making my payment online, I received an email instructing me to call them to activate my cover. This was followed by numerous hours spent on the phone, only to be informed that activating my cover would incur a £75 charge. Moreover, obtaining a refund would take up to 30 days. Unfortunately, this experience has led me to believe that the company is not trustworthy. I would strongly advise considering other options.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Very easy to deal with, but my only issue was it took a long time before my call was answered. You must be busy. Paul made my changes with no problems,”

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Posted 3 years ago

“Customer service very good,patient and helpful over the phone.”

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Posted 3 years ago

“Shaun is a member that speaks very rudely to his customers. No people skills whatsoever. It was unfortunate that I had him pick up my call as he is utterly rude and needs to be sanctioned for his lack of care and understanding of customers.”

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Posted 3 years ago

“Very good assistance, fast help and great communication”

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Posted 3 years ago

“My policy got cancelled after 7days I got the insurance, spoked to many advisors regarding getting my refund back every one kept saying wait till 7 of next month but I spoked to this God sent man called Sean Mcdonnell he refunded my money next day. Sean Mcdonnell I pray that God will grant you all ur heart desires. I got insurance with another company.”

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Posted 3 years ago

“Kaitlyn H was professional. Excellent service. Credit to the company”

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Posted 3 years ago

“This is the worst company I have every had encounterred in my life they want everything apart from my Blood Group just to cover car insurance. Customer service is non existant they dont talk they shout and dont listen. Im not exactly computer savvy - why the hell do they need my NI number I am 70 and retired are they selling it to an asylum seeker ??? I dont give that information out.”

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Posted 3 years ago

“I am satisfied with the call that I had with Paul Onabajo over the past two days, he was helpful and patient whilst I looked for my car documents. Also, he was professional and very well informed to be able to provide me with the right information. Great customer service, thanks.”

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Posted 3 years ago

“Very helpful on phone even though it was a bad line and understanding, extremely efficient Would not hesitate in recommending Leah.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Emailed ,to inform I was getting a different car wanted the insurance to start next day. I did inform the caller I was in turkey,after 11 minutes on the phone and repeatedly saying it was a bad line he sayed needed payment,sat at pool with no card what a waste of time”

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Posted 3 years ago

“the lady I spoke to was honestly amazing I was panicking due to getting a new car, and she was so helpful, and very very quick!! X”

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Posted 3 years ago

“After sells rubbish”

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Posted 3 years ago

“Worst company ever. Please don’t put yourself through what most of us are going through.”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews