U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,177 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.”

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Posted 2 years ago

“Very happy so far, good price and service. Hope I won't need the claims department.”

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Posted 2 years ago

“The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days”

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Posted 2 years ago

“I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!”

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Posted 2 years ago

“WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.”

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Posted 2 years ago

“Didn’t have to really deal with them, but when I did, they couldn’t answer my queries, and the cost was almost double the best quote I got.”

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Posted 2 years ago

“SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life”

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Posted 2 years ago

“Paul was polite, quick, answer all my questions and listened carefully. Thanks a lot Paul”

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Posted 2 years ago

“I can't stress enough how grateful I am for the exceptional service I received from Charlotte at U Cover Insurance. Her dedication and genuine care made all the difference when I found myself in a perplexing situation with my insurance. As someone not well-versed in the intricacies of insurance regulations, I was on the brink of having my coverage canceled by the insurer. Charlotte stepped in as a true savior. Her patience in understanding my predicament, her willingness to explain the complexities of insurance, and her tireless efforts to ensure that my policy remained active were nothing short of remarkable. Her expertise in the field is undeniable, but it's her kindness and willingness to go above and beyond that truly set her apart. Charlotte didn't just save my insurance; she saved my peace of mind. I can't thank her enough for her hard work and dedication. She has my utmost respect and gratitude, and I wholeheartedly endorse her with a glowing 5-star review. If you're ever in need of insurance assistance, Charlotte is the one to trust. Thank you, Charlotte, for your outstanding support! Forever grateful!”

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Posted 2 years ago

“The lady I spoke to was very very helpful and polite”

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Posted 2 years ago

“Very helpful lady”

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Posted 2 years ago

“3 Stars is for my overall rating after 3 phone calls. All calls - there was a lot of office noise in the background . Todays call handler was very good and polite. But overall information not explained very well across all 3 contacts”

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Posted 2 years ago

“happy the way the customer service and all the staff sorted out the issue with my paper work etc. very friendly and approach staff.”

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Posted 2 years ago

“Alessandra was very helpful and resolved my query swiftly. Thank you for your help and advice 😊”

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Posted 2 years ago

“Don’t even deserve one star , sold me policy on lie”

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Posted 2 years ago

“Good & happy”

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Posted 2 years ago

“Very polite and understanding even gave us a good giggle along the way. Deserves a good raise! Good man 👍”

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Posted 2 years ago

“Telephone queue duration and really expensive premium”

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Posted 2 years ago

“Very friendly and helpful, big thumbs up 👍”

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Posted 2 years ago

“Very good and understanding insurance. Stayed with them for the second year now.”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,177 reviews