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U Drive Cover Reviews

3.5 Rating 2,177 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,177 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
Extremely rude staff as well as the mananager awful experience . Don’t sound professional at all have no clue what they doing . Wouldn’t recommend to anyone . They increase charge on the premium each time they ring you ridiculously stupid !!!
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Posted 2 years ago
Paul Onabajo seem to have answers to everything. The service was pleasant and lovely. Cheers to UDrive
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Posted 2 years ago
U Drive your assistant Paul I spoken with this afternoon he was very helpful with me and I couldn't thank him enough
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Posted 2 years ago
After 4 weeks of sending multiple emails and trying to contact by phone (for many hours without success) I am still waiting for confirmation that my cover is in place. This is despite having paid in full on the day of proposal over a month ago. God help anyone if they ever need to make a claim.
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Posted 2 years ago
Great service when requesting some information that included a very speedy response.
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Posted 2 years ago
Sean Mcdonnell Was very very polite l,lovely man and completely understanding of my situation I can’t thank him enough for making this process so easy. He is a complete credit to your company!!!! Thank you Sean you were amazing with dealing with my situation Sarah.
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Posted 2 years ago
Thank you to Paul who sorted things for me. Much appreciated the good service
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Posted 2 years ago
Prompt response no waiting and quick solution and a well mannered with respect and polite spoken agent
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Posted 2 years ago
They are nice and they try to help you
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Posted 2 years ago
Sean was extremely helpful… elite fella
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Posted 2 years ago
They are the worst insurance I deal with every 2 months they want to charge me more
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Posted 2 years ago
paul helped me out alot
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Posted 2 years ago
Hi, I had a problem with my Insurance policy and Paul was very helpfull. Thank you very much Paul for your help. All the best.
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Posted 2 years ago
Im not happy with you . you didnt tell my yous are using close brothers im fumming
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Posted 2 years ago
Communication is very poor. When requesting documents it would be better if you then offered explanations around what happens next and the timeframe. Also when waiting on hood you have the option to get a call back, I tried multiple times to do this but it would just tell me to contact an administrator as it wasn’t working. When asking a question via email to ensure all documents were correct I did not receive any reply or acknowledgment of the email.
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Posted 2 years ago
The worst car insurance ever because they took my money first and did not even insure me so I cancelled it and then after I cancelled they said there is a £75 cancellation fee. I have never seen an insurance like this in my 12 years of driving and still my money has not returned because they said it takes 30 days to refund the money back what they do is once you join they basically push you to leave them because even if you leave them they still get £75.They are scammers you shouldn't join them they're dodgy scammers.
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Posted 2 years ago
U drive is the worst insurance company. Staff is so rude and they don't bother of they customer's. They just take your money I just cancelled my insurance within 5 months any they charged me 70 percent of my money plus 75 pounds for cancellation and 30 percent of my money will be refunded to me that is also after 30 days. This is the worst ever company I saw. I recomend Not to go with is U Drive insurance company. 👎👎👎
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Posted 2 years ago
Excellent customer service. I had to change my vehicle for insurance only took few minutes. I was given cheapest Qoute for my insurance. Highly recommended
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Posted 2 years ago
Best insurance company ever ,thank you guys!
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Posted 2 years ago
Max was very helpful today thank you
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Posted 2 years ago
U Drive Cover is rated 3.5 based on 2,177 reviews