U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

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Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to cancel my policy and sold my car paid right up until I cancelled!! My son was a second driver and used the car but sadly he became very unwell and it was discovered he had a heart condition and kept blacking out and now needs a little op as a family going through a traumatic situation and my son having to stop work we could no longer keep the car so decided to cancel and sell. Any way they then said you still need to pay 1,700 for the rest of the year. So I was hang on I have to pay even though we are no longer insured and no longer using your services we paid until we cancelled how does that even work. I’ve never in my life experienced that yes obviously everyone pays a cancellation fee that’s normal but to pay for the rest of the year for a product service anything you no longer have is an absolute joke considering the circumstances too I will be taken this further I’m sick of people ripping others off and making them feel like criminals not to mention the constant treats it’s just awful in every way Please avoid this company you will only get ripped off and then having threatening letters sent causing more stress and worry Also want to add when you write to them which I have several times by email they ignore you.”

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Posted 2 years ago

“Thanks Luke your very helpful I’m more then happy love love”

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Posted 2 years ago

“The company steals from you. I cancelled my policy on the day 15th so that's why I had to pay 378 and also never got refunded my deposit that was 436. I understand it was part of their policy but never seen this before. Worst company I've had.”

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Posted 2 years ago

“Great insurance company. Easy to get hold of..great talkers and a super policy thanks u drive.”

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Posted 2 years ago

“Kaitlin H was nothing but friendly and efficient. Thank you.”

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Posted 2 years ago

“Big thanks Luke for your excellent service Best Regards Ashor Jona”

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Posted 2 years ago

“Very bad company”

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Posted 2 years ago

“Excellent service changed to a much higher powered car and they didn't ask me for stupid money to change half way through the policy, And a very nice fella called luke then waved the £50 adjustment fee for my private plate. Can't fault them. 👍”

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Posted 2 years ago

“I need proof of my no claims because I have insured a motorcycle as a weekend toy and U-drive wouldn't give it to me because my car policy is still running (all be it for 4 weeks). Apparently I can only use my ncb discount for 1 policy. Absolute rubbish. I have taken out a policy for a motorcycle and need to prove that I haven't made a claim on my car which is completely different. Thinking of leaving and not making my final payment. Will never use them again.”

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Posted 2 years ago

“Do not buy a car insurance from this company they are scam after you paid in full they said it’s take time for validation something like that..ask for refund and they did in 15 days and cut some money from the refund as well.contact go compare even they did not reply ..so avoid this”

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Posted 2 years ago

“All was OK. The lads that I've spoken to were very helpful.”

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Posted 2 years ago

“Ance was so helpful! She was extremely competent and really kind. She sorted out an issue for me in 10 minutes which had taken me weeks to try and resolve! She even wished me luck with my exams. Thank you Ance 10/10!”

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Posted 2 years ago

“Absolutely terrible insurance company customer service is one of the worst I’ve ever heard messing around wanting more and more documents ever though I was told the insurance was finalised and the cancellation fee was ridiculous”

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Posted 2 years ago

“Great customer service, I had a issue with documents and nice lady I spoke to calmly and clearly talked me through process to sort situation out. Much appreciated 🙏”

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Posted 2 years ago

“Very bad experience thy just robed me half of my insurance money 💷 u drive cover will take ur money 💰 refund policy is sht 😑 don't use u drive cover insurance will regret it.very bad experience today 27.10.20023. :( . 0 stars”

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Posted 3 years ago

“A price was agreed on the cost of my insurance ( 19 years no claims ) then they increased it by over £400, if I hadn't paid my car would have to be removed from the road immediately”

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Posted 3 years ago

“Customer service no good at all, and also price is very expensive”

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Posted 3 years ago

“Very bad customer service. They’re talking very rudely.”

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Posted 3 years ago

“If I could rating them in minus I would do, complete scam company, accepted my insurance then after two days rang me asking for more money when I asked for my money back they said it will take seven days for a refund so I ended up with no insurance and no money in hand. complete rubbish”

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Posted 3 years ago

“I had to speak to yourselves today regarding my new vehicle and was very pleasantly greeted by Luke Steven’s. He was incredibly helpful, polite and knowledgeable. He made moving my insurance policy to my new car very easy. Thank you Luke for all your help today.”

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Posted 3 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews