U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke of a company rip off merchants. Made a quote online after a week went up £15, then few weeks later after my cancellation period had finished said i had to pay extra for a missed fine from 3 years ago! Disgusting DO NOT USE!”

Helpful Report

Posted 5 years ago

“After discussing my policy and claims the price went up by 1000 pounds I paid they cancelled after 15 days and charged me 200 pounds while they kept saying we sort it out they will Rob you beware ⛔”

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Posted 5 years ago

“Racheal has been amazing and wonderful. Even tho working from home can be a challenge she really gave 100% in our conversation.”

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Posted 5 years ago

“If I could I will give 0 star this insurance company they are dodgy my advice stay way from them I had an accident not my fault and The third-party they have accepted liability already but because I have £3000 access this company they telling me they will investigate the accident to find out who’s fault so they try to tell me it’s my fault so they can get £3000 access from me scam”

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Posted 5 years ago

“Disgusting service. Took my money straight away then rang 2 days later to tell me I wasn’t insured because I hadn’t disclosed a non fault claim from 3 years ago. They then tried to add £780 onto the premium. I then had to phone and cancel and was on hold for over 30 mins and got spoken to like I was a child from someone working from home. To top this all off they charged me £80 to cancel a policy I never had. In 22 years of driving I have never dealt with such an unprofessional insurance broker. Horrible experience Please please please do not use this place !”

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Posted 5 years ago

“Not certification of insurance”

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Posted 5 years ago

“when I finally got through to someone they dealt with my query professionally and adequately. The problem was getting through, calls kept dropping. staff was very helpful, sadly their quotes are far too expensive.”

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Posted 5 years ago

“Perfect help”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Amazing customer service from Rachel, who negotiated a tricky administrative issue to get my cover sorted efficiently.”

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Posted 5 years ago

“Please read my previous review! They have taken my money £283.48 to be exact on the 02/02/21. Although I said I do not wish proceed any further with them and with my "quote" yet I still HAVE NOT Received this money back. Why have you taken this payment and not even insured me? Am I paying £283.48 for a quote now? What services have you provided me with to warrant you taking £283.48 from me? Give me my money back? It's certainly not £75 as stated apparently in your terms and conditions! You are a bunch of thieving crooks.”

Helpful Report

Posted 5 years ago

Thank you for leaving a review. The complaints department is currently dealing with your complaint Kind Regards,

Posted 5 years ago

“Friendly and helpful staff.”

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Posted 5 years ago

“It was a good experience.”

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Posted 5 years ago

“Fantastic service quick to help and answer call to”

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Posted 5 years ago

“Superb very fast”

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Posted 5 years ago

“Very informative and helpful”

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Posted 5 years ago

“PLEASE PLEASE PLEASE DO NOT USE THIS COMPANY Crashes my brand new Mercedes into a tree around a week and a half after purchasing comprehensive cover with these guys, called up to make the claim and was told my policy was still with sales, and I was not insured at the time of the accident”

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Posted 5 years ago

“Excellent customer servise as always.. Very polite and helpful staff and always going the extra mile to make sure everything is covered. Thanks for a wonderful experience everytime guys.”

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Posted 5 years ago

“Me Miller amazing customer service, Very helpful while am facing very stressful time . Thank you”

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Posted 5 years ago

“Robbing fraudulent insurance/broker company , udrive have taken my deposit, and took more money after my deposit , in this pandemic where people are struggling to stand on there own two feet , you are here taking (robbing) peoples money witch is awful of you ... very very disappointed”

Helpful Report

Posted 5 years ago

We're sorry to hear that you were disappointed in the product provided. With regards to the deposit when you chose to purchase the policy online the deposit is then paid by yourself. It is important that insurance companies are provided with the correct information by yourself, which in turn affects your insurance premium, to make sure that you are insured correctly in the event of an accident. We appreciate you taking the time to write a review. Thank you. Kind Regards,

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews