U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive and worst company ever.”

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Posted 4 years ago

“Awful experience the lady on the phone was extremely rude to the point I cancelled the insurance. I would rather loose my deposit and pay a fee than be a customer to a company like this. Definitely avoid. They take your money and then demand more after the agreement, then tell you your not actually insured. I was driving around all weekend with children unaware that they stoped insurance until I paid more. I was left with no insurance and needed to take my children to school the next day. complete disgrace and Im still waiting for a refund for some of the money back. I had to pay to cancel even though it was in the 14 day cooling off”

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Posted 4 years ago

“Rip off avoid these scammer.”

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Posted 4 years ago

“Changed my address and they would not give me a reviewed quote on my policy so i found a cheaper one and now they want over 700 pounds for the cancellation. I'm gonna have to take them to court on this. STAY AWAY”

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Posted 4 years ago

“Very disappointed and dissatisfied the way I’ve been treated the rest will be settled in a court of law”

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Posted 4 years ago

“Brilliant service I really appreciate it thanks to Amy Ansell thanks”

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Posted 4 years ago

“Worse company ever. You first accept a policy and pay online thinking that's it but nope, they then go through your details to then artificially "score" you (no idea what rating system they use) to tell you, you can no longer take the policy unless you pay X amount more. I decided to in fact just go ahead (the rush tactic) but later wanted to cancel during the cool off period. I was then charged £75 fee for this cancellation and didn't get my money back until over 30 days had passed (so they hold onto your money!). Avoid. Even if it means paying a little more for your policy elsewhere.”

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Posted 4 years ago

“Was very happy with how fast and efficient Amy was today when doing my change of vehicle. 👍🏼👍🏼”

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Posted 4 years ago

“Polite, friendly service. Charlotte particularly. I always ask for Charlotte”

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Posted 4 years ago

“Just called udrive for a change of car, wow absolutely fantastic customer services from Charlotte. Would recommend udrive to anyone!!”

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Posted 4 years ago

“Charlotte was absolutely brilliant, gave me some great advise and suggestions regarding my enquiry. Very knowledgeable, supportive and was very helpful indeed.”

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Posted 4 years ago

“Made an enquiry for insurance quotes and Charlotte was charming, help full giving the advice that I needed, made me feel so at ease and relaxed and went through everything with me to understand, a credit to the company”

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Posted 4 years ago

“Went above and beyond to help with any issues I had can’t fault customer services spoke to Charlotte and Amy . Very helpful”

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Posted 4 years ago

“Had a wonderful chat with Charlotte regarding my insurance and she helped me with all my questions and was very helpful with all the information I needed to know and how to do it all”

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Posted 4 years ago

“I found Charlotte to be extremely helpful &very knowledgable with my enquiry into insurance, it was all explained clearly and concisely, I would be more than happy to take out my policy with yourselves when the time comes”

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Posted 4 years ago

“Charlotte was very polite and helpful”

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Posted 4 years ago

“Friendly customer service team answered all my questions, easy and straightforward with taking out my policy”

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Posted 4 years ago

“So quick easy and helpful , the best insurance brokers I have ever used , from sales to Charlotte in customer support excellent service .”

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Posted 4 years ago

“Thank you very much for all your hard work Charlotte!!!! Amazing 🤩 would definitely recommend to anyone who needs insurance!!!”

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Posted 4 years ago

“Absolutely fantastic service from Udrive cover. I would really recommend this car insurance broker to all friends and family I called yesterday to change my car spoke to Charlotte from the customer service team Charlotte got this all changed within a hour I was driving right away!! That’s fantastic!!!! 10 stars if I could give to Udrive cover 😊”

Helpful Report

Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews