U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The girl who spoke to me Yazmin was really really helpful”

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Posted 6 years ago

“Quote you for insurance, take the payment, then try to scan you by saying your address is “low verification” and the insurance will be £1000 more! When you then cancel, they tell you 30 working days for a refund! Massive hold times, managers promise call backs that don’t come, call staff are rude, literally couldn’t get any worse. Complaint lodged with FCA and ombudsman”

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Posted 6 years ago

“Very happy with my experience! Helped me and was fast and patient”

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Posted 6 years ago

“Customer Service (Charlotte) has been really understanding about a late payment and unsent documents.....Thanks.....”

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Posted 6 years ago

“Very easy to apply. Good customer service.”

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Posted 6 years ago

“Apologetic and was able to follow up the query, remained efficient and professional throughout the call. Resolved query”

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Posted 6 years ago

“Very apologetic and helpful, efficient and remained professional throughout the call, resolved the query.”

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Posted 6 years ago

“WORST COMPANY IVE EVER DEALT WITH! Quote you for insurance, take the payment, then try to scan you by saying your address is “low verification” and the insurance will be £1000 more! When you then cancel, they tell you 30 working days for a refund! Massive hold times, managers promise call backs that don’t come, call staff are rude, literally couldn’t get any worse. Complaint lodged with FCA and ombudsman.”

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Posted 6 years ago

“They first charged and then called and increased the price by £250. I cancelled the policy and am waiting for a refund for nearly 3 weeks now. No communication whatsoever.”

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Posted 6 years ago

“They charged me the fee, then called me to say that the cover would cost £250 more and when I cancelled, they have not paid money back. It is now 3 weeks since and while they say that processing might take a few days, I have always had a refund in my account in 10 days. But not ucoverdrive”

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Posted 6 years ago

“stay well clear of Udrive at all cost and they rip you off”

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Posted 6 years ago

“would not recomment getting car insurance through this company they refuse to give you your no claims that you earned and paid for on a policy from previous year. stay clear of UDRIVE”

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Posted 6 years ago

“The worse customer service I have ever experienced! Sales and Customer Service team have continuously lied to me and I have never received my refund! It has been a month now and I still have not received my refund! Avoid U Drive Cover at all cost! Do not waste your time, money and energy! There are much better insurance companies out there that will respect you and treat you as a customer!”

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Posted 6 years ago

“Very quick and very helpful”

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Posted 6 years ago

“The best insurance company in the uk!”

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Posted 6 years ago

““very good price but worst and rude customer service I've ever had , they are not helpfull especially for someone who don't speak English well , , avoid them , If I could give them minus star I would .”

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Posted 6 years ago

“Staff are rude use foul language and forcing people to accept insurance. Ask them to amend my quation. They dont listen . Pressuring me to accept a insurance without my consent . . terrible terrible insurance company”

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Posted 6 years ago

“SCAMMERS!! CALL THE POLICE”

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Posted 6 years ago

“Bad customer service worst insurance company I have ever had.”

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Posted 6 years ago

“They deserve more”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews