U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good. service”

Helpful Report

Posted 8 years ago

“Jay was helpful and very understanding when my small son decided to interrupt our conversation. He also when to great lengths to find a good price when he discovered I had forgotten to add an old claim to the proposal. Top bloke and I hope he is representative of the entire operation.”

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Posted 8 years ago

“Terrible experience. increase your excess by hundreds of pounds from your original quote. Asked for a cancellation before start date, and have to pay a £50 admin fees. Have complaint to them and now reporting to the authorities like many others did on TrustPilot. Also, the woman J** (apparently the customer service supervisor) was really rude and unprofessional.”

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Posted 8 years ago

“The person I spoke to on the phone was very nice and helpful”

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Posted 8 years ago

“Excellent service. Beat my quote and answered all query. Thanks”

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Posted 8 years ago

“ "Team are very friendly and supportive. they were very patient & explain the whole process clearly.”

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Posted 8 years ago

“Jade was outstanding, beat my quote and followed through with ringing me back! Jay finished and gave a great service. 5 starts to the Udrive team. Another happy customer.”

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Posted 8 years ago

“Team are very friendly and supportive. First time driver - they were very patient & explain the whole process clearly.”

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Posted 8 years ago

“Great customer service answered all my questions and got me insurance cover im happy with thanks to jay”

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Posted 8 years ago

“Jay Patel was very helpful and also very professional when arranging the right insurance cover for me, he was very polite and made me feel welcome.”

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Posted 8 years ago

“Great customer service!”

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Posted 8 years ago

“Jay was my point of contact and took his time going over my policy to get me the best and cheapest quote... really impresses.”

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Posted 8 years ago

“I spoke to Jay Patel, he was extremely helpful and understanding of all my requirements and concerns! I am now recommending my sister and my brother to U Drive Cover. Hope to be insured by you guys next year as well!!!!”

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Posted 8 years ago

“BEWARE! Bought fully comp insurance from these people. Had an accident in November and it took them all the way into Jan to cancel my policy without discussion - two months after I had made a claim! As if that was bad enough, refused to pay for any repairs on the claim and having cancelled, they refused to refund my premium or even just part of it after only two months of cover. They made the excuse that I was using the car for business purposes, which is completely untrue. All decided on someones opinion, without any evidence (I have loads of evidence to prove the opposite, but they did not ask to see). Quite disgusting and now I have to go through the stress of the Ombudsman and court. PLEASE, BUYER BEWARE!”

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Posted 8 years ago

“Jay Got Me A Great Deal, Very Professional & Made Me Feel Very Welcome A 5* From Me 👍”

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Posted 8 years ago

“Jay was brilliant very attentive and friendly and professional”

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Posted 8 years ago

“It was fantastic deal. Im happy with that.”

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Posted 8 years ago

“Great service quick and easy. Xxx”

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Posted 8 years ago

“Jay Patel was very helpful. He took me through all available options and got the best insurance. I will always recommend Udrive”

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Posted 8 years ago

“The documents sent does not have accurate information. I am still waiting for the insurance documents stating all the drivers. The amount stated in the certificate of insurance doesn't match the amount charged”

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Posted 8 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews