U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer Service by Mr Jameel Good prices very happy over all”

Helpful Report

Posted 8 years ago

“Brilliant Customer Service. Always available to help when contacted.”

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Posted 8 years ago

“I find it strange that all your reviews are only a month old. My experience with yourselves was dreadful. I asked for fully comprehensive insurance with being able to drive another car third party. You got it wrong and I am now left with 6 points and a fine. No reply to letters or emails regarding this. You were always chasing up information which had already been sent out to yourselves more than once. Any information I needed it took countless phone calls. A totally unreliable company.”

Helpful Report

Posted 8 years ago

Dear Mr Steven B, Thank you for your feedback and we are very sorry to hear about your experience. I have raised your complaint with one of our customer service supervisors to have a look into your query and get in contact with you as soon as possible. Kind Regards U Drive Cover

Posted 8 years ago

“Lovely young lady named Shanice she was very helpful went the extra mile”

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Posted 8 years ago

“Never use again this company”

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Posted 8 years ago

“Spoke with a girl called Shanice who was extremely helpful to me. Excellent service from her.”

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Posted 8 years ago

“DO NOT USE This company is run by crooks and these reviews on here must be false.The rip you off when ordering insurance online by not issuing a policy even though you have paid. I they find an anomaly with your insurance info then hold you to ransom for £50 unless you take the policy. Either way they win and you end up paying more than the advertised rate on comparison sites. DO NOT USE”

Helpful Report

Posted 8 years ago

“I spoke to a lady called Shanice. I called really frustrated because the previous person who I spoke to didn’t seem to help me enough. Shanice went out of her way to chase up information twice and called me back to let me know what is going on and eventually settled everything for me.”

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Posted 8 years ago

“Were easy to contact, honest and organised.”

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Posted 8 years ago

“Spoke to a customer service agent at U Drive cover called katie who helped me with a couple of changes to my policy, she was very helpful and professional and dealt with it quickly.”

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Posted 8 years ago

“After having several phone calls to my previous insurer Hastings Direct to obtain my proof of no claims to no avail I made one phone call to UDRIVE who then took control of the situation and resolved it immediately. Very good service from Shanica Kalia”

Helpful Report

Posted 8 years ago

“Very friendly and helpful service! No pestering... for urgent documents! Very reasonable. Dr Sahi”

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Posted 8 years ago

“Satisfied with their customer services.”

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Posted 8 years ago

“Easy access to company call receive quick”

Helpful Report

Posted 8 years ago

“very good prices. Their was a misundrrstanding with my quote and it was resolved without issue”

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Posted 8 years ago

“Excellent customer service 👍🏼 Thanks to Jay Patel 🙌🏼”

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Posted 8 years ago

“Jay Patel has been very helpful finding me a great deal.”

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Posted 8 years ago

“I loved the way jay oatel handle my call and apologise because i never knew of was insured or not and sorted my documents asap”

Helpful Report

Posted 8 years ago

“Following a transfer from my previous insurance broker, I recently completed my insurance renewal. Jay Patel helps me with all my queries and provided excellent customer services from the U Drive Cover customer service team. I will be referring all my friends and family to get their insurance for you guys. Thanks for your help Jay.”

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Posted 8 years ago

“This is THE most ace team and company to cover all your insurance needs! Yes, I am raving wild customer because the service is second to none! A very professional, speedy and courteous service to all clients! You want to mitigate risk?... Make sure you are insured by UDRIVE for the festive season and definately 2018! Go on! Be insured by the Best! ;-)”

Helpful Report

Posted 8 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews