UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery and quality were faultless. Installation went very well until I attempted to fit the seat. The fittings for the seat were missing. As this was late on Friday PM I had no choice but to go out to buy a seat to ensure the only toilet we have was usable. contacted customer services on Monday morning and the missing parts are on route. However the chap I spoke to was unapologetic for the missing parts and down right rude as to me having to buy a spare seat. He said that it was my choice to buy a seat and therefore there was to be no recompense for it. My family could have used the toilet minus seat were his implications. Better customer support training is what he requires.”

Helpful Report

Posted 5 years ago

“All my items arrived in one piece and I am pleased with the quality of items and prices I paid for them. BUT the delivery of these items took over a month, I was left with no information at one point and then they finally arrived in a very haphazard way, with delivery notifications coming to my phone but not delivered or then superseded by changes. Once communication did get underway I have to say it was helpful and apologetic and that the delay related to a stock delay. I even got an apology from a Director. It took over a month in total. Now for me this was a nuisance but I was not in need to the items during this month. But if you are wanting stuff asap I would check on stock at first and keep your fingers crossed! Of course this may have been a one off and I don't think it would put me off ordering from them again.”

Helpful Report

Posted 5 years ago

“The shower lights eventually came and I installed them successfully they look very good and I am pleased with the outcome.However they took more than a week to arrive.”

Helpful Report

Posted 5 years ago

“delivery service is appalling but products are very good”

Helpful Report

Posted 5 years ago

“Product as described however delivery was not as promised and company was chosen based on stated delivery time. Called and left message when product hadn’t arrived within stated time however was unable to get through and I was not called back as promised.”

Helpful Report

Posted 5 years ago

“Minor breakage on product otherwise it would have been higher.”

Helpful Report

Posted 5 years ago

“Product was in stock at good price and was dispatched quickly, however the delivery was a shambles. It was arranged for a Friday (before Bank Holiday weekend) delivery and despite promises of delivery by phone during the day , it did not arrive. My customer waited in all day and was not kept updated. Van was apparently delayed on Motorway by an accident but driver (or company) did not bother to call and rearrange. We had to wait till the following Tuesday to speak to them to arrange another delivery. This did come when promised but I lost a days work to not having the goods available for me to install on the Tuesday. Could do better??”

Helpful Report

Posted 6 years ago

I am sorry to hear that your delivery did not arrive in the expected time frame. The goods were despatched the following day from order and unfortunately the van was delayed due to an accident. The delivering company do call to re arrange delivery but I believe this was delayed due to the complications with the accident. Please accept my apologies for the inconvenience this may have caused.

Posted 6 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews