UK Bathroom Store Reviews

4.6 Rating 1,187 Reviews
90 %
of reviewers recommend UK Bathroom Store
4.6
Based on 1,187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read UK Bathroom Store  Reviews
Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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I am very pleased with the bath screen. There are two small dents in one the metal upright but this is not serious.
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Posted 2 years ago
Items arrived as ordered. Installed and working fine.
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Posted 2 years ago
Crosswater bifold shower door was a bit of a fiddle to install as the gap we have is very close to the minimum of the adjustable size range. Only reason I gave it four stars, not five was because delivery was delayed by a fortnight but it wasn't an issue.
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Posted 2 years ago
I found the website easy to use with all the technical information I needed to satisfy myself that the toilet seat would fit my toilet. Ordering was straightforward and the item was delivered with in 5 days safely packed against damage in transit. The installation instructions were brief but adequate and the seat was easy to install. It replaces a previous seat of the same description which was about 14 years old.
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Posted 2 years ago
Bought a toilet seat from UK Bathroom Store in Aug 2021. Initial product arrived damaged. UK Bathroom store efficiently replaced within a couple of days, collecting the damaged product.
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Posted 2 years ago
good service, good communication
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Posted 2 years ago
Received the tap within 2 days.
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Posted 2 years ago
All fine. Had the item I wanted at a really competitive price. Would’ve been nice to have a more specific delivery time than 2 to 5 days, or to be able to pay for a next day delivery. But apart from that, good service.
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Posted 2 years ago
Customer service team very good. They contacted me immediately to say they Could not fulfil order within the timescale stated on website. Refund offered immediately.
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Posted 2 years ago
Really happy with the customer service as we had some mis-communications with the delivery but the staff were very quick to respond and resolve any outstanding queries. The product arrived safely, the driver was really friendly and went above and beyond to assist me with putting the bath in the right place. Can't fault them.
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Posted 3 years ago
Very good product selection and was able to find the items I needed. Due to the size of my order I was offered a discount which was gratefully received. One item had to be returned due to being sent an incorrect item but the returns process was easy and customer service was helpful throughout. 4 out of 5 stars due to not providing any tracking of the pallet which caused a wasted day when I had originally been informed it would arrive but was a couple of days late.
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Posted 3 years ago
Recently ordered a shower enclosure. The price was competitive and the attitude and professionalism of the sales staff was exemplary. Sadly I can’t award then five stars as delivery of the product , when it arrives will have taken two weeks
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Posted 3 years ago
Great service and prompt delivery, however, the toilet seat I purchased has quite alot of give in the joint and tends to wobble
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Posted 3 years ago
Good service Arrived on schedule Good quality product Satisfied customer
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Posted 3 years ago
No problems with delivery and order would order again
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Posted 3 years ago
Very helpful customer service although needed prompting to follow up on questions. Delivery process was a bit of a challenge though - no real information - difficult to contact the actual delivery company. When it did arrive I was left with two very substantial pallets - not a problem for me as I can cut them up and put them in the firepit - others may not have that capacity. Transport company probably more used to working for the "Trade" & not direct to consumers.
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Posted 3 years ago
I was impressed with delivery and product, however the website was difficult for live chat as there was no visible facility to send a reply
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Posted 3 years ago
The goods arrived as described but delivery was fairly slow taking 16 days to arrive.
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Posted 3 years ago
Good service. Good communication about the delivery. Good product on arrival. All items as ordered. (Independent delivery company - very grumpy driver)
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Posted 3 years ago
Very good service.
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Posted 3 years ago
UK Bathroom Store is rated 4.6 based on 1,187 reviews