UK Bathroom Store Reviews

Name: UK Bathroom Store
Address: Unit 4, Dennison Industrial Estate Middlegate, Morecambe
Rating: 4.59

4.6 Rating 1,187 Reviews

90 %

of reviewers recommend UK Bathroom Store

4.6

Based on 1,187 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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UK Bathroom Store 5 star review on 24th February 2022

Jon Bradburn

UK Bathroom Store 5 star review on 24th January 2022

Anonymous

UK Bathroom Store 5 star review on 17th February 2021

Penny Morgan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as stated. Still in original package as my plumber is not yet available to fit.”

Helpful Report

Posted 4 years ago

“great selection of products and generally good availability. My order was placed and I have received all but one item within 4 working days. Use these guys!”

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Posted 4 years ago

“Very prompt delivery. Product very good. There was some damage to the product but this was replaced very promptly. Only criticism was the lack of communication regarding my complaint. They dealt with it and sent replacement by return but I was not advised so had to keep enquiring .”

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Posted 4 years ago

“very good service again but you did send a cancellation email to me at the same time as order accepted email .....this was very confusing”

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Posted 4 years ago

“Good service. Quick delivery.”

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Posted 4 years ago

“Very pleased with purchase and the lighting along top is a nice feature. Doors open and close very smoothly.”

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Posted 4 years ago

“superb quality cheap price well pleased........ Had to phone to get delivery date could have emailed me with info otherwise would definately use again. Rob H.”

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Posted 4 years ago

“I would of give 5 star as dilvery was awful but that was dpd couriers not the UK bathroom as order went missing then every day was the next day then the next day but Marc from UK bathroom was very good he got it delivered with in an hour of me talking to him so well do to Marc getting fitted in the next few days so will up date on how it is.”

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Posted 4 years ago

“Good service, good price”

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Posted 4 years ago

“I ordered two Sanuex bathroom sinks and vanity units. Fail 1: Although I received an email confirmation of my order I never received a dispatch note nor any notification of when my goods would be delivered. A quick text, call or an email is the minimum. Such large goods should not simply turn up at the front door. Fail 2: I ordered two 71cm Saneux Austen bathroom cabinets. The website gives me me the option to purchase the sinks that go with the above. Great. Nice and simple. I naturally purchased those at the same time. I’ll be interested to know how they managed to send me two sinks that are the wrong size - 60cm. Regards Deepak PS Fair play as they came back to me quite quickly and rectified Fail 2”

Helpful Report

Posted 4 years ago

I am sorry to hear that your order did not go as planned, I can see that our transport partners tried to book this delivery in with ou on two occasions but were not able to get hold of you. In these situations they will always attempt delivery anyway in order to get the goods to you. The basins I can only apologise for, this appears to be a simply picking error at Saneuxs warehouse and I can get this rectified for you quickly.

Posted 4 years ago

“They were good and professional and refunded my money quickly .”

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Posted 5 years ago

“The product we bought came direct from the manufacturer with a fault so we got to learn a decent amount UK Bathroom Store support. All in all they did a good job. A bit weird to see them mainly play piggy in the middle as they mostly just forwarded messages to them from the manufacturer and then forwarded our messages to them on to the manufacturer AND they didn't comment or overly intervene while the manufacturer was very unhelpful but in the end when they learned the manufacturer kept failing to collect the faulty item UK Bathroom Store immediately offered to collect it instead and pass it on, and give us a refund (as we requested) as soon as they had the item back.”

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Posted 5 years ago

“There was a small delay in availability of the toilet seat I ordered but UK Bathroom store promptly emailed me to let me know this and check that I still wanted to go ahead. When I phoned after the initial delay period of 7-10 days, again they promptly called me back to apologise and let me know that they now had the toilet seat (manufacturers delay) and indeed was received the next day.”

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Posted 5 years ago

“Genuine Heritage quality, speedy delivery at a reasonable price.”

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Posted 5 years ago

“Great service over the phone.”

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Posted 5 years ago

“Was happy with UK Bathroom store, but the delivery which was direct from Eastbrook was problematic. They only gave 2 day window originally which concerned me as that means they have no control over their drivers. Sure enough they failed to turn up either day even though my wife stayed in, then turned up unannounced on the Monday when nobody was home. Eventually took delivery on the next Friday but I had to help carry the bath from outside the development and then the driver left me at the door due to H&S so my wife had to help me carry it into the building...UK Bathroom Store were as helpful as they could have been in trying to resolve the situation though.”

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Posted 5 years ago

“A good service and price but a little slow on sending delivery”

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Posted 5 years ago

“The tap I wanted was in stock at a great price. It arrived 2 days before I expected it which made it easy for the plumber to instal. Later, I needed strouds for the tub. When I asked if they were available, I was told how to order them and they arrived quickly as well. However, I needed shrouds with a support rod which could have been secured at a greater costs and a longer wait, but would have been more beneficial. Sadly we installed the original shrouds only to find we could have ordered the others. Letting customers know of options when calling in is beneficial for both retailers and customers.”

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Posted 5 years ago

“Good competitive prices and friendly helpful person on the end of the phone. Items look great too”

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Posted 5 years ago

“Service is very good, products are well packaged and protected and very good quality”

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Posted 5 years ago

UK Bathroom Store is rated 4.6 based on 1,187 reviews