“Brilliant product- wicker work plant support. The parcel was beautifully packaged, speedily delivered and with an accompanying letter second to none. Such efficiency and good business practice is to be applauded. Well done”
“I bought a triple bin screen nearly a year ago, its been great despite down the side of our house being like a wind tunnel it has done a fab job hiding unsightly bins this making everywhere look better. Great customer service, efficient and helpful staff too thank you UK Garden Supplies.”
“Having recieved the willow screening I ordered got to work on putting it in my garden.The problem was that the willow sticks kept falling out when I was trying to attach it to some trellis.The wire holding it together was not tight enough.This was very frustrating and I would not recommend buying any from this company.”
“We have recently ordered from this company and was very impressed with the speed of the delivery and the follow up customer service. There was a slight problem with it, but when I contacted them it was rectified immediately and the replacement was received the next day. Brilliant . you can not ask better than that. Many thanks.”
“I ordered 2 metal leaf design lawn border edgings, I didn’t receive any idea of when to expect delivery, it was just luck that I happened to be in when they came. The sizes ordered as stated by yourself were 80cm high and 60cm wide, when delivered the size was 60cm high and 50cm wide, very disappointing, and just to put a tin hat on it the packaging was appalling, my three year old grandson could have made a better job of it. You need to provide better training for your workforce, as clearly they are incapable of reading a tape measure, and unable to provide basic packaging tasks, I won’t be recommending your company or using you again!”
“Absolutely exceptionally good service .ordered two garden arches on Wednesday and they were delivered the following week..and it was over a bank holiday”
“I have been trying to contact this company for over a week now. I have phoned and phoned and all I get is a voicemail and leave a message! They have taken over £120 of my money and yet here i am still waiting for my 9 trellises to be delivered! If you dont have the items in stock then say they are out of stock on your website dont take peoples money and then think its okay keep them waiting weeks on end with no communication!”
“ORDERED TWO GARDEN PLANTERS. HAD NO CONFIRMATION E-MAILED OF THE ORDER BUT THEY HAD TAKEN THE MONEY (PAYPAL). TRIED CONTACTING THEM BUT NO REPLY. (OVER 2 WEEKS!)
PAYPAL NOW INVOLVED TO RESOLVE.”
