“I. too, wish I had read this website before placing an order. Ten day since taking the money from my account no sign of delivery of planters. Two messages left. One email sent. no response.”
“I had placed my order (Bamboo fencing) last Saturday and then checked out the reviews. Initially I was concerned on reading some of them but I have to say there was no need to worry. I received my order promptly and am thoroughly happy with it. Great quality and great service. Thank you so much Fiona I would happily recommend and buy from you again.”
“Ordered 2 packs log rolls and 1 pack of spikes on 18.05.20. and they arrived on 20.05.20.!! So pleased with quality of goods and prompt delivery - I have now finished garden revamp and really pleased with end result and look! Would recommend UK Garden Supplies.”
“Very pleased indeed with the service from this company. The slimline greenhouse is just what I needed for a small space. When it arrived there was a slight defect with the stitching on the cover leaving a gap. I contacted them and they could not have been more helpful. A free replacement arrived by courier next day!”
“I have bought items from Uk Garden Supplies before and delivery has always been quick and I have been impressed by the quality of the items. When only part of my recent order arrived I contacted Uk Garden Supplies and they promptly sent replacements for the missing items. Excellent Customer Service”
“I’ve taken delivery today (Tuesday) of the 2 large wooden troughs I ordered last Friday - the Bank Holiday Friday.
I am really impressed - the speed of delivery has been unbelievable, the quality of these troughs is amazing and they are exactly what I wanted.
I’ll be visiting the website again for more goodies and will be recommending it to my gardening friends. After being badly burned in the past I’ve had my faith in buying from online garden suppliers completely restored - thank you”
“Phoned to order bird bath and could not believe the amazing response from this company. Fiona, you were amazing at pulling this together for me and having it delivered for my mum’s 89th birthday
Bird bath was delivered on time and it is stunning.
Blown away by the incredible service.
Will definitely shop with thus company again. Susan”
“I recently posted a review about not receiving goods and not able to get in contact with anyone regarding it.
The matter has now been resolved and I am in the process of removing the review.
I am satisfied with the circumstances surrounding the misunderstanding and it's been resolved quickly and efficiently.
Anyone waiting on orders or waiting for contact, please note it is being sorted and there is a reason for the late deliveries.
I would not hesitate in using UK Garden Supplies again and I apologise to them for the original review I posted.”
“Great stock of wall troughs and mangers at competitive prices. Free delivery, and arrived within 2 days even in these difficult Covid-19 times. Excellent, and will use again.”
“Having been let down bu other suppler so thrilled with the helpful and personal service. All arrived on time as promised even in these difficult times. Will definitely use again and highly recommend”
“WE ARE SELF ISOLATING PENSIONERS AND WANTED TO GROW SOME VEGGIES, WE WERE SO GLAD TO FIND THIS COMPANY. THEY WERE VERY HELPFUL ON THE PHONE AND COULD NOT HAVE DELIVERED OUR WOODEN TROUGHS MORE QUICKLY. THE PRICE WAS JUST RIGHT AND WE ARE DELIGHTED WITH THE PRODUCT, ALL WE NEED NOW IS SOME SUN. THANKS TO FIONA AND ALL THOSE UP THERE IN GODS OWN COUNTRY.”
“I recommend this company unreservedly. The first trellis I ordered via Amazon wasn't quite perfect so I contacted the company by telephone. Fiona was extremely apologetic and promised to send me another one by the end of the week. In fact the replacement arrived within 48 hours. I agree with another customer's comments about the excellent letter sent with the product. I shall definitely buy from this company again.”
“Brilliant product- wicker work plant support. The parcel was beautifully packaged, speedily delivered and with an accompanying letter second to none. Such efficiency and good business practice is to be applauded. Well done”
