Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.49

4.5 Rating 124 Reviews

88 %

of reviewers recommend Electronic Partners

Company Reviews

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Metrics

4.5

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The battery in my Jabra 85h Bluetooth headphones would not hold its charge, so after doing some research I approached Electronic Partners for a quote to replace the battery, I received the quote and decided to send the headphones for repair. Electronic partners confirmed the battery needed replacing and I instructed them to proceed with repair, a few days later I received the repaired headphones which now have a new battery and are now in full working order. I would certainly use this company again and am very pleased with them.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the Jabra 85h headphones were fully restored and that the new battery is performing as expected. Our engineers follow a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the outcome met your expectations. We appreciate your feedback and are here to help whenever you need support again.

Posted 10 months ago

“Excellent service - quick to respond, continual updates on progress and completed repair within a fortnight. Original estimate close to invoice. I would recommend this company without hesitation.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear the communication, updates and overall turnaround met your expectations, and that the repair was completed within the expected timeframe. Our team follows a structured diagnostic and repair process, so it’s great to know the estimate aligned closely with the final invoice. We appreciate the recommendation and are here to help whenever you need support again.

Posted 10 months ago

“Super helpful and easy to contact and communicate with.”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re pleased to hear you found the team easy to contact and that the communication throughout the process was helpful. Our team follows a structured diagnostic and repair approach, so it’s great to know the experience met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“A very efficient service - kept in touch at every stage of the process.”

Helpful Report

Posted 1 year ago

Thanks for your review, Peter. We’re pleased to hear the service felt efficient and that the updates throughout each stage were helpful. Our team follows a structured diagnostic and repair process, so it’s great to know the experience met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“I'm so pleased with your repair to my PURE Evoke radio. Thank you Electronic Partners. Service and admin were excellent.”

Helpful Report

Posted 1 year ago

Thanks for your review, Martin. We’re pleased to hear your PURE Evoke radio was successfully restored and that the service and administration met your expectations. Our team follows a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the outcome was positive for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“I have received my repaired Bose solo sound system,and it is working perfectly, I would also like to thank Electronic partners for their very professional service from start to finish, kept up to date with emails on the progress of work being undertaken I will advise any of my friends in need of this type of repairs that this is the company to go for.”

Helpful Report

Posted 1 year ago

Thanks for your review, Donald. We’re pleased to hear your Bose Solo system is working perfectly again and that the updates throughout the process were helpful. Our engineers follow a structured diagnostic and repair approach for this type of audio equipment, so it’s great to know the service met your expectations from start to finish. We appreciate your recommendation and are here to help whenever you or your friends need support.

Posted 10 months ago

“So good to find people fixing quality electronics. Quick estimate, prompt service and regular online updates, all at a reasonable price. Plus they sent my equipment back in the packaging I had used. I’ll tell everyone about them. Thx.”

Helpful Report

Posted 1 year ago

Thanks for your review, John. We’re pleased to hear the estimate, turnaround and updates all met your expectations, and that the equipment was returned using your original packaging. Our team follows a structured diagnostic and repair process, so it’s great to know the experience was positive throughout. We appreciate you recommending us and are here to help whenever you need support again.

Posted 10 months ago

“Great service, quick turnaround. Love the info portal for your repair that lets you know as soon as their is any progress with your item. So simple, and within quote also.”

Helpful Report

Posted 1 year ago

Thanks for your review, Richard. We’re pleased to hear the service was quick and that the repair portal made it easy to follow each stage of the process. Our team follows a structured diagnostic and repair approach, so it’s great to know everything was completed within the original quotation. If you ever need support again, we’re here to help.

Posted 10 months ago

“Very simple and organised to deal with and an excellent turn around on our Bose repair.”

Helpful Report

Posted 1 year ago

“Sent in my Linx 1020E Tablet for a screen replacement. Very happy with the result. I thought Electronic Partners were very professional from the outset with good, clear communication. More impressed with the fact that the final bill was very close to the initial estimate, which, in my experience, has always been way off the mark with other companies I've dealt with.”

Helpful Report

Posted 1 year ago

“Electronic Partners were able to repair my Fiio X5. The service was efficient, they did a good job keeping me informed, and I think it was definitely value for money!”

Helpful Report

Posted 1 year ago

“The repair of my Bose unit has been a great pleasure to me as it belonged originally to my partner before she died. The process was obviously a well tested and tried procedure and surprisingly quick. I am very grateful.”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We’re pleased to hear the Bose unit was restored successfully and that the process felt smooth and well structured. Our engineers follow a detailed diagnostic and repair approach for this type of audio equipment, and it’s great to know the result has been meaningful for you. If the rating was intended to reflect your positive experience, you’re welcome to update it, and we’re here to assist with anything you may need in the future.

Posted 10 months ago

“Electronic partners did an exceptional job. They communicated quickly and the repair was done for a very good price. Payment was straightforward. Highly recommended.”

Helpful Report

Posted 1 year ago

“The repair to my Bose CD player was carried out quickly and efficiently with regular progress reports. It was good value for money. I was particularly impressed by how easy to use their online contact and job tracking system was.”

Helpful Report

Posted 1 year ago

“Very impressed with the speed & efficiency of Electronic Partners. We would definitely recommend them to friends.”

Helpful Report

Posted 1 year ago

“The wonderful people at Electronic Partners repaired my Sony Minidisc Player The Player masks my Tinitus and I want to say a Sincere Thank you all. Like Arnie, I will be back Best Jack Hannan”

Helpful Report

Posted 1 year ago

Thanks for your review, Jack. We’re pleased to hear the Sony Minidisc player was restored and that it continues to support you in such a meaningful way. Our engineers follow a detailed diagnostic and repair process for this type of audio equipment, so it’s great to know the outcome met your expectations. We appreciate your kind words, and we’re here whenever you need us again.

Posted 10 months ago

“Very fast service and kept informed during the service”

Helpful Report

Posted 1 year ago

Thanks for your review, John. We’re pleased to hear the service was completed quickly and that the updates throughout the process were helpful. Our team follows a structured diagnostic and repair approach, so it’s great to know the experience met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“Brilliant service very good customer service very happy .”

Helpful Report

Posted 1 year ago

Thanks for your review, Trish. We’re pleased to hear you were happy with both the service and the communication. Our team follows a structured diagnostic and repair approach, so it’s great to know the experience met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

“Best communication ever! Beats high street cell phone repair shops by a county mile; on every single aspect.”

Helpful Report

Posted 1 year ago

Thanks for your review, Boyd. We’re pleased to hear the communication throughout the process stood out for you. Our team follows a structured diagnostic and repair approach, and keeping customers informed at each stage is part of that workflow. It’s great to know the experience compared so well for you. If you ever need support again, we’re here to help.

Posted 10 months ago

“Very pleased with fixing my Fitbit watch .The price was really good and would definitely recommend them”

Helpful Report

Posted 1 year ago

Thanks for your review. We’re glad to hear the Fitbit watch was successfully restored and that the service offered good value. Our team follows a structured diagnostic and repair process for this type of device, so it’s great to know the outcome met your expectations. If you ever need support again, we’re here to help.

Posted 10 months ago

Electronic Partners is rated 4.5 based on 124 reviews