Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product/service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“Fiona and Nicola offered top class customer service when I contacted them about my toothbrush that had some issues. They immediately sorted the situation and their response to messages were prompt. Love my toothbrush and all spotlight products. Highly recommend their products backed up by amazing customer service.”
Thank you so much Sally for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our product/service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
We are so grateful for your thoughtful review Lee! We’re delighted to hear that you had a positive experience with our service. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
We are so grateful for your thoughtful review Linda! We’re delighted to hear that you had a positive experience with our product. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
“Very happy. Cleans way better than rotary oscillating brushes from a variety of brands. As a sensitive teeth sufferer, also finding that with Sensodyne, it is more effective, quicker and for longer than electric tooth brushes at 4 or 5 times the price. Only negative is the on/off selector button, its position and sensitivity, the cleaning selection changes without any noticeable contact or pressure on the button, just manipulating the Spotlight in my paw, to get the correct brush head angle and position.”
Thank you so much for taking the time to leave us such a glowing review Iain! We're thrilled to hear that you had a positive experience with our product. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“There is few reasons why I would like to leave the best feedback for Spotlight oral care. Myself and my teenage daughter using Sonic toothbrush and it's the best. Also for Christmas I ordered 3 children toothbrushes and they absolutely love them. It's makes brushing teeth so much easier now 😀
Also would love to leave the best feedback for customer service. We had issue with my daughters toothbrush. Last week Tuesday I sent email, Ornaith solved issue with no problems and Saturday we received new toothbrush. It's was even engraved same as previous toothbrush (wasn't thinking it's going to be engraved). Highly recommend Spotlight. The best products. The best customer service 👌”
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our product. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
“Quite a shock after a standard electric brush - but got used to the 'buzz' after 4 or 5 goes!!
Teeth feel really clean . Certainly wakens you up first thing!!
I'm a convert to sonic Spotlight.”
We are so grateful for your thoughtful review! We’re delighted to hear that you had a positive experience with our products. Your kind words are incredibly motivating for our team. If there's ever anything else we can assist you with or if you have additional feedback to share, please feel free to get in touch. We're here and ready to support you in any way we can!
Hi Robert, thank you so much for being a loyal customer! We're thrilled to hear that you've happy with our products and your support means the world to us! Don't hesitate to reach out any time.
“Tooth brush seems great, recommended by my sister. But not too sure about the mouth wash and toothpaste levels of hydrogen peroxide higher than European and UK recommendation for use by non dentists - used both and mouth sore next morning. Shall get used to the brush first and then try each out sparingly and separately to see if it was a coincidence. Service, delivery and design excellent. Option for purchase of toothpaste should be single tube or even trial size to check suitability.”
Hi Janet,
Thank you for sharing your experience with our products. We appreciate your feedback and support!
We wanted to assure you that the levels of hydrogen peroxide in our mouthwash and toothpaste are very low and have been carefully formulated with sensitive teeth and gums in mind. If you have any concerns or experience any discomfort, please don't hesitate to reach out to our customer service team. We're here to assist and ensure your satisfaction.
We're glad to hear that you're loving your toothbrush and that you were pleased with our service. Regarding your suggestion for single tube or trial size options for toothpaste, we'll certainly take that into consideration as we continue to improve our offerings.
Thank you again for your feedback! x
“Brushes very well but the ergonomics of the controls need a rethink. The on/off button is right where my average sized male thumb wants to sit, so I am constantly switching it off by accident. I then have to switch back on and press the button 3 times to get back to my desired setting while squinting down at it to know when I'm there - it's very hard to see what setting you're in unless you don't mind being splattered in the face with toothpaste. One feels the controls need to be the other side of the toothbrush.”
“Using these products for a few years now, very happy with the results. Customer service also second to none . Very prompt service . Strongly recommend.”
Thank you for your feedback!
We appreciate your suggestion. We're always looking for ways to improve our product offerings and meet the needs of our customers, so we'll definitely take your feedback into consideration as we continue to evolve.
Thank you for your continued support, and please don't hesitate to reach out if you have any further questions or concerns.
“Im over 50 years and I do care for my health and looks. Having a nice white theeth it's important to me: socially and professionaly wise; this is the 4th time I re-stock the toothpaste, twice per year I use the whitenning strips 14 days treatment and this is, by far, the brand that offers the best results with a long term permanence and delivers as promised: HIGHLY recomended for all people who cares for teeth /mouth helth and apparience.”
Thank you for sharing your experience with us, Elizabeth. We're thrilled to hear that our toothpaste and whitening strips have become staples in your oral care routine!
Your recommendation means a lot to us, and we're honoured to be your trusted choice for maintaining a bright and healthy smile.
If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your continued support!
“Brilliant toothpaste, been using this brand over a year now and my dentist says my teeth are looking good, the only negative thing is I wish they sold separately on the website”
Thank you for your glowing review Hayley! We're thrilled to hear that you've been loving our toothpaste for over a year and that your dentist has noticed the positive impact on your teeth.
We appreciate your feedback regarding the availability of separate purchases on our website. We'll definitely take this into consideration as we strive to improve our customer experience.
“New brush arrived as promised and so far very pleased. Battery life and spin speed far better than my previous electric toothbrush. Would like to see eco replacement brush heads in the future.”
Thank you for your kind review and feedback CJ, we're delighted to hear you are loving your Sonic Toothbrush and we appreciate your support! We'll be sure to pass your feedback along and in the meantime, our Sonic Replacement Heads can be recycled once the bristles have been removed! 🥰
Hi Monika, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order. Our Customer Service team have popped you an email now. Anything you need, please do let us know.
“Love it from day 1.
My teeth feel cleaner from the first time using it.
Nervous using the whitening stripe, saw a difference after the first time! Very user friendly.
Delighted with my purchase.”
Hi Joanne,
We're delighted to hear that you loved our product from day one! It's wonderful to know that you noticed cleaner teeth immediately and saw a difference with the whitening stripe after just one use. We aim to make our products user-friendly, and we're thrilled that you found them easy to use.
Thank you for choosing our product, and we're glad you're delighted with your purchase!
