UKbride Reviews

1.2 Rating 108 Reviews
5 %
of reviewers recommend UKbride
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Phone:

01529701702

Location:

Boston Enterprise Centre, Enterprise Way
BOSTON
PE21 7TW

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UKbride 1 star review on 26th June 2024
Julian Wilkinscam
UKbride 1 star review on 20th June 2024
Anonymous
UKbride 1 star review on 13th February 2024
Anonymous
UKbride 1 star review on 22nd January 2024
Anonymous
UKbride 5 star review on 1st November 2023
Jenny's Jerk Chicken
UKbride 5 star review on 1st November 2023
Jenny's Jerk Chicken
UKbride 1 star review on 27th October 2023
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
Avoid the 6 month free trial at UKBride at all costs and join the Facebook group that consists of other wedding venues that have also been conned. Thank goodness for this group, it’s called ‘wedding industry Inequalities’ they’re extremely helpful and supportive.
Helpful Report
Posted 1 year ago
BEWARE - UKBride are a predatory and untrustworthy company. They will hound you to sign up contractually for a '6 month free trial'. If you don't cancel it you will potentially be billed £2000+ and threatened immediately and aggressively with legal action if you do not pay. Furthermore they do not render a valid service. We have received over 100 'enquiries' through their platform and have not had a single response. When submitting our own test enquiry via their platform it doesn't come through to our inbox. It is my opinion that their leads are at best worthless, at worst entirely fake. We are one of many businesses to have been caught out by them. If you are reading this because you are thinking of signing up - AVOID AT ALL COSTS. If you are reading this because you are in the same position as us do not worry. Search for the group 'Wedding Industry Inequities' on Facebook and get in touch with Steve Shields there. He has dealt with over 300 businesses also being preyed on my UKBride and is a friendly and helpful resource.
Helpful Report
Posted 1 year ago
Don't accept the free trial, not unless you want to pay £2300 after 6 months !!!! Rubbish customer service!!! Please, be careful! They are only after your money, nothing else!
Helpful Report
Posted 1 year ago
DO NOT SIGN UP TO THE FREE TRIAL, THEY WILL NOT CONTACT YOU AND PUT AN INVOICE IN FOR £2398.00. STAY CLEAR OF THEM
Helpful Report
Posted 1 year ago
Same as others posting the free trial turns out not so free if you miss the cancellation date. Avoid
Helpful Report
Posted 1 year ago
Scam, avoid at all costs. They Offred a free trial and then don't tell you its up even though they said they would and make you pay. They say you have had bookings and we haven't. I am now going to take this to trading standards
Helpful Report
Posted 2 years ago
Planning our wedding had been put off by the daunting scale of it and the price!! However ukbride has made everything possible for us. Finding us venues within our price range, which we are lined up to view ( so excited ) and giving us so many ideas for our big day! All in one place so we don’t forget a thing!
Helpful Report
Posted 2 years ago
Full of useful resources and ideas that supports planning a wedding for the more mature of us!
Helpful Report
Posted 2 years ago
I had no idea what to do going into this wedding planning lark. This site really helped me keep organised and see what I needed. Gave me good ideas and feedback. Now I have the wedding of my dreams to looking forward too!! So thank you so much UKBride. I live in Australia but I’m English and wedding will be in England near my home town so this site really helped me in so many ways. Thank you
Helpful Report
Posted 2 years ago
BEWARE = AN ABSOLUTE SCAM WEBSITE & SHAMBLES OF A COMPANY - AN ABSOLUTE SCAM WEBSITE = TOTALLY DISHONEST COMPANY WHO WRITE FAKE ENQUIRIES & FAKE REVIEWS FROM FAKE CUSTOMERS WHICH ARE IDENTICLE FAKE ENQUIRIES = WAS PROMISED A 6 MONTH FREE TRIAL . AFTER 4 MONTHS I SAW THAT THESE ARE NOT GENUINE ENQUIRIES & REQUESTED OVER 5 TIMES TO CANCEL FREE TRIAL AND LEFT NUMBEROUS MESSAGES WITHOUT ANY RESPONSE. NO DECENCY / BASIC MANNERS AND PROFESSIONALISM TO CALL BACK .I CALLED & SPOKE WITH MANDY & EMAILED TO CONFIRM CANCELATION MY FREE SUSCRIPTION 2 MONTHS AGO. I KEEP GETTING EMAILS THAT MY ADVERT WILL AUTO RENEW SO I CALLED UP AGAIN TO ASK WHATS GOING ON ... I MADE IT VERY CLEAR THAT I DONT WANT NOTHING TO DO WITH UK BRIDE VERBALLY & BY EMAIL 2 MONTHS AGO .. I NOW SPOKE TO CLOE & PAUL ROBINSON - MARSH WHO SAID QUITE BLUNTLY THAT I AM 5 DAYS OVER THE AGREED 6 MONTH TRIAL & THAT I AM NOW "" STALE MATE "" . AND ALSO SAID THAT I CANNOT CANCEL NOW & THE CONTRACT IS AUTO RENEWED & I CANNOT CANCEL UNLESS IF I DONT PAY THE YEARS SUSCRIPTION UPFRONT OF £1999 PLUS VAT THEN THEY WILL GO DOWN THE LEGAL ROUTE .THIS IS AN ABSOLUTE RIP OFF & SHAMBLES OF A COMPANY . STAY WELL CLEAR & BEWARE OF THIS SCAM COMPANY AND ANY ONE WANTING TO ADVERTISE WITH THIS BOGUS COMPANY THEN CONTACT ME BEFORE YOU DO AND I SHALL CONFIRM ALL OF THE ABOVE IS TRUE & I HAVE ALL THE CONVERSATIONS RECORDED AS PROOF . BRING ON THE LEGAL CHALLENGE UK BRIDE & I LOOK FORWARD TO SEEING YOU IN COURT . I HAVE REPORTED THIS SCAM COMPANY TO TRADING STANDARDS & WATCHDOG AND I URGE EVERYONE TO STAY WELL CLEAR OF UKBRIDE AS THEY ARE NOT GENUINE . Javed Iqbal Events Consultant The Mayfair Venue 0203 583 5520 07897 257 436 1078 - 1082 High Road Chadwell Heath Essex RM6 4BD
Helpful Report
Posted 2 years ago
Terrible company, providing fake leads and trapping small business in deceptive contracts that are almost impossible to get out of. Their many fake 5 star reviews (reviews.io have got rid, Trustpilot have not as yet) are from website browsers who are asked for a 5 star review to win a honeymoon. The true customers are the small companies and venues, not the browsing brides on the website.
Helpful Report
Posted 2 years ago
AVOID AT ALL COSTS. UK Bride are a scam company and make their money from suppliers by using a subscription trap. They pressure businesses into signing up for their free 6 month trial, but they don’t explain how difficult/impossible they make it to end the contract, meaning that when the 6 month trial is over, they sting you with a £2000 bill and bully/scare/threaten you into paying for another year of their services, which are entirely useless. The “leads” they provide are plentiful, but of a very low quality. Despite responding to every single enquiry received, we did not receive a single response from anyone and certainly did not gain a single booking via UKBride during the 6 month campaign. Overall, they are immoral, dishonest and deceptive company. Directors should be ashamed of themselves.
Helpful Report
Posted 2 years ago
Just like so many other reviews of UKBride, my advice is to AVOID ANY DEAL offered by them. They are a completely dishonest firm, who specialise in trapping small businesses in very expensive contracts, that are of no benefit.
Helpful Report
Posted 2 years ago
Absolutely appalling sales tactics and treats their suppliers terribly. If you are a wedding Venue please take my advice and never sign up to a free trial or for a yearly advertising contract - it will be a waste of time and money and they will try to trap you into contract you do jot want and threaten you with legal action if you challenge it- instead of working with suppliers and making sure they are happy they just extract your money and move on to the next unsuspecting venue.
Helpful Report
Posted 2 years ago
Wedding venues please avoid advertising using the free trial. You will not obtain a “stop code” and be automatically charged £thousands.
Helpful Report
Posted 2 years ago
Dishonest and aggressive You don't have to look far to see that UKBride have left a trail of unhappy suppliers with their Free Trial. I'm yet another seriously unhappy person who was duped into signing up, believing that they were a reputable business - i now know that this is not the case. Please just hang up is they call you - its not worth the world of stress and hassle.
Helpful Report
Posted 2 years ago
WARNING TO ADVERTISERS We wish we had read all the reviews before advertising with UKBride. They contacted us and we set up a free six month trial. We have had very few contacts from the advert and as others have said we believe the contacts we had to be fake. At the end of the trial they auto renewed and sent us an invoice for £2500 after the auto renewal and to pay within 7 days. Now they are threatening us with court action. Please do not sign up. We need to boycott this unscrupulous company so they change their ways of doing business.
Helpful Report
Posted 2 years ago
AVOID AT ALL COSTS. UK Bride are a scam company and make their money from suppliers by using a subscription trap. They pressure businesses into signing up for their free 6 month trial, but they don’t explain how difficult/impossible they make it to end the contract, meaning that when the 6 month trial is over, they sting you with a £2000 bill and bully/scare/threaten you into paying for another year of their services, which are entirely useless. The “leads” they provide are plentiful, but of a very low quality. Despite responding to every single enquiry received, we did not receive a single response from anyone and certainly did not gain a single booking via UKBride during the 6 month campaign. Overall, they are immoral, dishonest and deceptive company. Directors should be ashamed, even more so after what has been a very difficult time for the wedding industry.
Helpful Report
Posted 2 years ago
Stay well away from this company Stay well away from this company. Whitespace publishers trading as UK Bride have to be the worst company we have ever had to deal with. I won't bother going into full details of our case as it pretty much replicates others you will have read on this site but in a nutshell, UKbride will make contact and do a hard sell of a "no obligation free trial" generally on someone within your company who has NO AUTHORITY to sign the company up. You will then receive numerous fake enquiries and then all will go quiet meaning you sort of forget about them. Within days of the free trial being over you will receive a phone call demanding a full years subscription. Check them out on company's house. They actually state they specialise in un-cancellable contracts. The company will then send you letters stating that they will force you into insolvency quickly followed by a letter from an ambulance chasing solicitor. We have internal emails from this company that we were inadvertently copied into stating they have a policy of ignoring customers. So when they tell you the only way to get out of the contract is to ask for a STOP code or pay up for a service you wont receive, just remember they will just ignore you anyway as they want to ensure you don't receive that elusive stop code. Make sure you get everything in writing and keep dates as they will ignore you. We persistently asked UKbride to remove our advert and like many other companies we have it in writing that they will only remove the advert it we pay in full. Is that sounding like a ransom to anyone else??? In 6 months we received 193 enquiries. Not a single one of those enquiries responded to us. Compare that with other platforms we are on whereby 90% of initial enquiries we have responded to receive a return and 50% who responded booked. How is it that out of 193 enquiries we didn't so much as get an 'out of office response" let alone a real couple looking for a service. UKBride work on a bullying method trying to scare hardworking individuals and businesses to pay them through a range of scare tactics. This includes fake court summons for one. You will also notice in some of their responses that they will claim you have received bookings worth £1000's through them. They acutally sent us a printed flyer stating we have received £13000 of bookings through them. When we asked them to justify this they pointed us to 2 wedding couples who had left reviews on our page. BOTH OF THESE WEDDING BOOKINGS HAD BEEN TAKEN 2 YEARS PRIOR TO US BEING PLACED ON UK BRIDES WEBSITE. UKbrides answer to this.......if they left a review on UKbride then the booking was through them. What a load of codswallop fantasy b@llsh@t. For a contract to be lawful a number of things have to be proven. UKbride work on the premise that business to business contracts don't have the same protection as consumers HOWEVER you do have rights and if you are one of the many companies about to be taken to court by UKbride don't stress and don't pay them. Due to the increasing number of people coming forwards there is now a growing body of individuals and companies working together to prevent this company from putting more companies and individuals through the hell they seem to think is a reasonable way to make money. UKBride have caused untold misery to a lot of people and companies. If you are thinking of signing up DON'T do it. If you have and are on the receiving end of their bullying then you are not alone. Feel free to contact me and you will find out you arent alone. Trading Standards need your evidence too. Sonja de Rijk
Helpful Report
Posted 2 years ago
Big UKBride Problem. Please Take The Time To Read Like other small businesses on this review site, my business in May 2020 was offered and took up a "Rescue Package" free 6 months offer by Whitespace Publishers T/A UkBride, believing them when they said that a large strong business wanted to help small businesses struggling to survive during the pandemic. UkBride said the package "usually sells for £999 + VAT and provides 6 bookings per venue (on average), and 100 leads per month that haven't booked their venue yet." However, although on May 7th 2020 I'd sent the requested "I agree to the order form and I am happy to be bound by the terms and conditions. " with my name, I was too trusting and as the terms and conditions was an 18 page A4 attachment, I didn't check the content of the attached order form which mentioned automatic renewal, and as during the 6 months my business didn't receive a single enquiry, let alone a booking, and I was busy getting our site prepared to reopen in July 2020 (having been closed for 9 months due to winter closedown followed by the pandemic), and was then busy with peak season, I forgot all about UKBride. On June 2nd 2020 I received an email from UkBride's Sales Manager confirming that my business had been uploaded to their site, and I then received no communication from them until 6 months after the start date when I received a demand for £999 + VAT. I immediately asked to cancel, as the 6 month package had been a complete waste of time with nothing to show for it, but their response to not wanting the service, was that I must pay, or Whitespace Publishers T/A UkBride would sue my business in court, and we would then get a County Court Judgement, and be liable for costs, as well as £999 + VAT. Although the "Rescue Package" had been worthless, to be rid of the stress of being threatened with all of this, I offered them by email on several occasions (firstly on 3/2/21 to UkBride Senior Accounts manager) payment for 3 months i.e. £249.75 + VAT, but never received any acknowledgement of this. They commenced legal action, and in September 2021 mediation occurred. I again offered £249.75 + VAT, but the only compromise UkBride would make was a payment plan for the full amount plus costs. So I now await the date to attend court. So there it is - a large strong business claims to want to help smaller businesses financially suffering due to the pandemic, but instead in my opinion they act like a very mercenary business, providing in our case a worthless service to contractually trap us into a £999 + VAT obligation, and then it's pay the full amount in one payment or in instalments or you'll be sued. I would have thought that a service that delivers nothing amounts to an unfair contract. If you can offer any support or help, or I can help you, please email me via our website asap. THANK YOU. David Ager, Yurtcamp Devon
Helpful Report
Posted 2 years ago
UKbride is rated 1.2 based on 108 reviews