Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.06

4.1 Rating 599 Reviews

76 %

of reviewers recommend Unbeatable Bathrooms

4.1

Based on 599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01782 636245

Location:

61-63 High Street, Silverdale, Newcastle-Under-Lyme
ST5 6LY

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Unbeatable Bathrooms 5 star review on 29th May 2024

Anonymous

Anonymous // 01/01/2019

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“Very poor customer service “none existent” Contact the company by email and phone call regarding my order, no reply. After six weeks of ordering screws, suddenly my order turned up and packaging still sealed as I had to re-purchase elsewhere. I do not recommend doing business with this company.”

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Posted 2 years ago

“I have not received it”

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Posted 2 years ago

“Please be informed that, up to the present moment, I have not received any stock regarding my order. Please answer me when will my basin to be delivered.”

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Posted 2 years ago

“AVOID AVOID AVOID! Order placed. Parts supposedly being delivered from Germany. Wait over a month and nothing arrives. Spent a week, calling every day unable to speak to anyone. Eventually get through and parts are supposedly in warehouse and shipped immediately. Parts failed to arrive. Requested refund. Refund failed to arrive. Seriously, use a reputable company with acceptable customer service. Anyone other than Unbeatable Bathrooms!”

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Posted 2 years ago

“Excellent website, with lots of choice. Knowledgeable advice given, and help finding the right equipment. Prices very competitive, I was very pleased”

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Posted 2 years ago

“I have been trying to arrange a collection of an item to be returned or around a month now. Phone calls and voicemails go unanswered, and when I finally do get through to speak to someone, the advise they will call the pallet company to arrange a collection and call me back - but I never get a call back, and the items don't get collected. Emails also go unanswered. Customer service has been extremely poor in relation to arranging a collection and refund.”

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Posted 2 years ago

“I am awaiting a toilet seat almost a month from ordering. Don't reply to emails or messages. Very unhappy and I want a refund of £80 or will contact trading standards and card company.”

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Posted 2 years ago

“My initial purchase wasn't available. I was offered a more expensive alternative from the same range for the original price that I had paid. Their customer service is excellent and delivery was quick.”

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Posted 2 years ago

“Since confirming my order they've gone silent. I've emailed, phoned, contacted on the website and used the live chat...no responses. It's been over two months. I'm not sure they're a real company. Best avoided. I will need to go through my credit card company for the refund.”

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Posted 2 years ago

“Got great help when I called. He checked availability and total cost then called me back to take order and payment.”

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Posted 2 years ago

“Promised timescale not met - delay in items being despatched and then delay in items arriving. I write this 17 days after order was confirmed and have still not received the items.”

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Posted 2 years ago

“I absolutely LOVE my new bath! Even without tiles or a floor this is all the luxury I need in my life! Really good quality and excellent friendly customer service. Thank you!”

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Posted 2 years ago

“Excellent price on Keuco bracket. Delivered well packed, would use again.”

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Posted 2 years ago

“Happy to say the guys did a great job in sourcing my discontinued taps. Took a while for our communication to get going but once it did Unbeatable Bathrooms kept me upto date with the progress. Thank you”

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Posted 2 years ago

“Should have read the reviews!! Taken money, no order and no response when trying to contact. Now waiting for tile trim over 3 weeks Thankfully not a big expense ? All a scam”

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Posted 2 years ago

“Good, friendly service”

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Posted 2 years ago

“My order has not been delivered”

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Posted 2 years ago

“Fab service! Managed to deliver us a discontinued tap when other suppliers had let us down!”

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Posted 2 years ago

“I have been waiting 9 days for news that my order has been shipped. Nothing. All attempts to contact them are ignored. Hopeless service and it’s difficult to believe that they have “technical difficulties “ with their phones and email all this while. I will never use this firm again.”

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Posted 2 years ago

“doesn't deliver!!!”

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Posted 2 years ago

Unbeatable Bathrooms is rated 4.1 based on 599 reviews