TradeNRG UK Reviews

Name: TradeNRG UK
Rating: 4.60

4.6 Rating 3,287 Reviews

92 %

of reviewers recommend TradeNRG UK

4.6

Based on 3,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08456802832

Email:

contact@tradenrg.com

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TradeNRG UK 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claimed to have delivered but nothing came. The so called delivery left no photo of where its delivered and no means of communication Why use Amazon to deliver? I boycott Amazon hence chose you to shop with Such small items should easily have come with Royal mail”

Helpful Report

Posted 2 months ago

Dear Mary, Thank you for your feedback. We truly apologize for the inconvenience caused by the delivery issue you experienced. We understand how frustrating it is not to receive your order as expected. We have delivered over 100k items in just last month, 50% of the deliveries with Amazon, and they do have a good track record, but you will appreciate that everyone makes mistakes, and Royal Mail is no exception :( We would appreciate your order details so we can investigate this further. While we strive to ensure timely deliveries, sometimes, circumstances beyond our control can cause delays. Rest assured, we’re committed to resolving this for you. Please contact us with your order information, and we'll do our best to assist you promptly. Best regards.

Posted 2 months ago

“I've received emails saying my package was delivered and nothing has been delivered and when I click on contact to Tery to get in touch the link freezes. I feel I have been scammed.”

Helpful Report

Posted 2 months ago

“It came from Amazon. Mite as well buy from Amazon.”

Helpful Report

Posted 8 months ago

“I ordered two one meter braded cables I received two 10cm cables I communicated this but I was told that I ordered two 10cm cables why would I do that they are no use to anybody The cables start at one meter long and go up in length. There is nothing less than a meter except the 10cm cables I would avoid buying cables from this company I eventually bought three one meter cables delivered for less than this company charged me for the two 10cm cables I know I selected the one meter cables but I can’t prove it A total waste of my time and money Buyer beware”

Helpful Report

Posted 9 months ago

“Said it was delivered never recieved last 3 orders have been a problem.2 sent back 2 you and then had 2 have a refund”

Helpful Report

Posted 10 months ago

“I can't review the batteries as they never arrived. Not only that, but when I informed NRG I instantly received an email telling me they had arrived in that minute.Needless to say, that was not true and was obviously an automated response; all deliveries are logged here and it was not delivered - I assume it was never sent. SCAM”

Helpful Report

Posted 11 months ago

“odered goods only to be told order cancelled and l would received a refund in approx 2 weeks. funny how it takes time to refund when they take your money immediately plus they give no reason why the order could not be supplied. very poor service. points below can't be answered as there was no delivery”

Helpful Report

Posted 11 months ago

“I still have not received my 4 x CR2025 batteries so I am not very happy with TradeNRG”

Helpful Report

Posted 11 months ago

“Sent wrong items and then hide behind the amazon terms to get it fixed. Wont be using again. Should have had jiffy bags size A3 but was send plastic mail bags in pink...quite simular i know lol.”

Helpful Report

Posted 11 months ago

“I bought a charger from you and you did not specify the length but on the images it looked like a normal charger. When I receive the charger (5 days later than expected) it was shorter than my thumb I do not recommend anyone to buy from this place”

Helpful Report

Posted 1 year ago

“Ordered batteries 10days ago.was a good price.but never recieved.thats a pity.”

Helpful Report

Posted 1 year ago

“I can’t remember what I have bought. It’s useless Quoting an invoice number. Why don’t you tell me what the item(s) were. Then I might be able to give an honest review. Why don’t you read my message and act on it.”

Helpful Report

Posted 1 year ago

“My item has still not arrived, and I contacted you a few days ago too to let you know.”

Helpful Report

Posted 1 year ago

“Item not received, tried contacting via email and calling no response. Wont be using again”

Helpful Report

Posted 1 year ago

“At this stage the product has not been received.”

Helpful Report

Posted 1 year ago

“Never turned up ! ask TradeNRG about this they passed me to Amazon as they were the courier contcted Amazon they passed me back to TradeNRG i can see this is going to be a game of tennis. I therefore have given up as TradeNRG have not got back since I forwarded Amazons email , so guess I'll write it off as a bad experience. Not Happy won't use again.”

Helpful Report

Posted 1 year ago

“Not received my order”

Helpful Report

Posted 1 year ago

“I got faulty goods in my first order so, maybe I shouldn't be too hard on them. They did ask if I wanted a replacement but getting faulty goods in my first order didn't fill me with confidence so I opted for a refund. That came through quicker than the goods, so I must be thankful for that. Return custom is never happening. G'luck 🍀 if you venture, you may need it...”

Helpful Report

Posted 1 year ago

“Still haven’t received the package it’s been over a week”

Helpful Report

Posted 1 year ago

“Cable didn't work.”

Helpful Report

Posted 1 year ago

TradeNRG UK is rated 4.6 based on 3,287 reviews