Univar Specialty Consumables Reviews

Name: Univar Specialty Consumables
Address: USC House, Tame Park, Vanguard, Tamworth
Rating: 4.63

4.6 Rating 1,343 Reviews

91 %

of reviewers recommend Univar Specialty Consumables

4.6

Based on 1,343 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01827 255250

Email:

steven.davidson@univar.com

Location:

USC House, Tame Park, Vanguard
Tamworth
B77 5DY

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Univar Specialty Consumables 5 star review on 12th February 2021

John Hunter

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service quick delivery , but no cof c or even a delivery note in the package”

Helpful Report

Posted 2 years ago

Good morning - thank you for taking the time to complete this review. Our apologies that no delivery paperwork was received, I will arrange for this to be re-sent to you. CofA's are only sent if requested through our website and I cannot see any special instructions regarding this. I will arrange for this to be sent to you today. Please do not hesitate to contact us should you require anything further

Posted 2 years ago

“very fast delivery”

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Posted 2 years ago

“Doesn’t tell you you can get 10% off your first order till you have paid for it irritating”

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Posted 2 years ago

“I ordered a bottle of graffiti remover. The product arrived promptly and was securely packed. However, the top had not been screwed on securely before despatch. As a result, some liquid had leaked out over the bottle and into the packaging. Better quality control needed!”

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Posted 2 years ago

“Sorry haven't used this product yet I have it on stand buy for emergencies so I cannot review it yet”

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Posted 2 years ago

“Can’t comment yet as product hasn’t arrived 6 days after the order.”

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Posted 3 years ago

“Item turned after 10days not 2days, great product. Had to prompt them with ref notification of delivery. This was a hush email as it turned out they did not have in stock, they eventually got it to me. Why they just didn't say its not in stock, due in and there will be a delay I do not know. Goods are well priced but be willing to wait for item.”

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Posted 3 years ago

“Good priced items quality name brands. .. every item in stock once you make your order then you find out alot of your order is awaiting stock from suppliers. .. which to me is very misleading”

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Posted 3 years ago

“A roll of floor covering was damaged (sliced) had to waste many metres before I could use it. Very efficient ordering and delivery.”

Helpful Report

Posted 3 years ago

Thanks you for contacting us. We are disappointed to hear you have had issues with this product. One of our Customer Service Representatives will contact you shortly for further details

Posted 3 years ago

“Hi, I have tried a number of times to call and also sent an email to get details of your exchange/return policy but not been able to get through or had a reply. Please can this been followed up? Thank you”

Helpful Report

Posted 3 years ago

Good afternoon Naomi Details of our returns policy is on our website. I have checked and we have not received any communication from yourself. Can you advise how we can help you please?

Posted 3 years ago

“Took a little longer to arrive than expected due to stock level, competitively prices”

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Posted 3 years ago

“I bought a tool from you to cut thru nails but it doesn’t seem to fit on my drill so I either purchased the wrong tool or it’s not any good”

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Posted 3 years ago

Hi Lisa the product you ordered was a pack of Abranet Sanding discs for a sander - which sander do you have?

Posted 3 years ago

“The online returns form did not tell me it had sent the form, so I ended up reporting the same thing multiple times. Staff took a while to get back to me with a decision and the email contact should have had more detail.”

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Posted 3 years ago

“Good price scrim, but got what I paid for in terms of budget quaility”

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Posted 3 years ago

“When I placed my order the delivery was quoted as two days ,the goods finally,Arrived today some 10 days after order ,even though the goods are what I ordered the availability was misleading.”

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Posted 3 years ago

“Product arrived on time, I have not used it yeat”

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Posted 4 years ago

“fgood prices not good online comunication especialy facebook”

Helpful Report

Posted 4 years ago

We are disappointed you feel our online communication has not been up to our normal standard and would like the opportunity to discuss in more detail with you. We have been in touch by e-mail to try to resolve this with you.

Posted 4 years ago

“The tape frays at the edges and the backing strips itself away at times. Useable for the purpose of packing.”

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Posted 4 years ago

We are disappointed you are not completely satisfied with this product. One of our Customer Service Team will be in touch shortly to discuss this with you. Assuring you of our best attention at all times.

Posted 4 years ago

“One of my items is damaged, I’ve contacted them through their website but I’m still waiting on a reply.”

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Posted 4 years ago

Please be advised, one of our Customer Service Team is currently looking into this and will contact you shortly to arrange a replacement.

Posted 4 years ago

“A large box and signatures really isn’t required for 3 pairs of gloves that would have fit in an envelope through a door.”

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Posted 4 years ago

We pride ourselves on our service and ensuring you receive your goods in perfect condition. We also appreciate your feedback regarding the delivery, which is always welcomed.

Posted 4 years ago

Univar Specialty Consumables is rated 4.6 based on 1,343 reviews