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Universal Tyre & Autocentre Reviews

4.9 Rating 1,464 Reviews

97 %

of reviewers recommend Universal Tyre & Autocentre

Company Reviews

4.9

Based on 1,464 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Universal Tyre & Autocentre 1 star review on 13th February 2020

Universal Tyre & Autocentre 5 star review on 13th April 2017

Universal Tyre & Autocentre 5 star review on 14th June 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the South Croydon branch and service was brilliant sorted an issue with the tyre pressure sensors the Lexus garage in Croydon could not sort out. If you have a technical tyre issue then Mark from Universal South Croydon appears to be the best in the business.”

Posted 5 years ago

“Great service from joe+team@thurrock. They ordered the tyre for me for next day even though it was a difficult type to find. Tyre was fitted promptly. I was made to feel very welcome. Thanks for a great experience”

Posted 5 years ago

“I visited the Croydon branch of Universal Tyres (at: 108 Selsdon Road, Croydon, CR2 6PG) on 16 Jan 2019 after visiting Top Marks Tyres to have my tyres changed (also in Croydon). Top Marks basically attempted to con me into wheel alignment work to the rear of my car, which I knew wasn't required, as well as trying to over charge me. They were also extremely rude and aggressive but I only visited them as I ordered my tyres their blackcircles. I ended up visiting Universal immediately afterwards and they confirmed that on my vehicle, only the front wheels required realignment. I spoke with Chris and John who were not only extremely welcoming and accommodating, but were also very kind and funny. I have used Universal before but after my experience of this visit I'll definitely use them again as well as recommending them to my friends or family. I was very impressed with the reasonable pricing also plus the fact I turned up unexpected and my vehicle was immediately seen too (4pm arrival)! Absolutely no complaints! Keep up the good work, honestly!!”

Posted 5 years ago

“Chelmsford universal tyre were brilliant will definitely come back again 5*”

Posted 5 years ago

“Very good service”

Posted 5 years ago

“Helped me in my time of crisis! Amazing service and will return!”

Posted 5 years ago

“Brilliant service at Chelmsford as usual”

Posted 5 years ago

“Over a period of 4 years, since I started going to Unversal Tyres in Staines Upon Thames the service has been exceptional. On one occasion the manager offered to help by taking and collecting a cracked alloy wheel from an external party. Without this help I would have been stranded. Today the deputy immediately helped me out by get an apparently punctured tyre checked on the spot and identifying it was a leak due to corrosion on the alloy. Fast efficient friendly service is the norm, a lesson to other service providers. Well done.”

Posted 5 years ago

“Fantastic service,welcoming and polite .”

Posted 5 years ago

“Very happy, quick and efficient services. Thank you.”

Posted 5 years ago

“Excellent service, super friendly and quick work!!!”

Posted 5 years ago

“The guys in Staines fixed my tyre and when the warning light came on again and we returned, they checked, double checked and made sure all the tyres were ok. Even though it was Christmas Eve and closing time, they were thorough and patient. A great job. Highly recommend the team in the Staines!”

Posted 5 years ago

“Had a problem with a tyre on one of our armoured Range Rovers this morning and the tyre fitter arrived well within the hour quoted and changed the wheel without a problem. He could not have been more helpful. Great customer service and would recommend Universal without question.”

Posted 5 years ago

“Greenwich depot give a great service always polite over the phone and always get the job done.great service, like to give a special mention to matt from their mobile tyre service can always rely on him and never lets me down very good professional and presents the company in a very good way. he is also very fast and always give me a time he will be to me very good with communicating with me and anyone else at my depot lovely man great personality.”

Posted 5 years ago

“Made to feel very welcome, great service fromJoe & team, would recommend to anyone”

Posted 5 years ago

“Visited Croydon branch of Universal today. Have used them for many years. Once again service excellent. They're always very efficient and professional.”

Posted 5 years ago

“Great service! Friendly, helpful & great prices!”

Posted 5 years ago

“Very professional and friendly. All the work done quickly for me. Moist.”

Posted 5 years ago

“I went into universal tyres today and met the new manager Kelvin. The whole team were very friendly, professional and looking smart! Highly recommended!”

Posted 5 years ago

“Fantastic customer service from Joe! Quick service, altogether a very positive experience. Would definitely use again and recommend.”

Posted 5 years ago

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Universal Tyre & Autocentre is rated 4.9 based on 1,464 reviews