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UpgradeLights.com Reviews

4.3 Rating 358 Reviews
81 %
of reviewers recommend UpgradeLights.com
4.3
Based on 358 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Read UpgradeLights.com Reviews
Anonymous
Anonymous  // 01/01/2019
bought a shade for a vintage baldwin bouillotte lamp, was a perfect fit. very pleased.
UpgradeLights.com 5 star review on 13th September 2024
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Posted 10 months ago
Hi, Thx for your support our customer liked the product.
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Posted 10 months ago
Excellent product - great communication and fast shipping.
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Posted 11 months ago
Excellent quality and amazing customer service! Thank you for the super quick shipping when I needed this shade on such short notice!
UpgradeLights.com 5 star review on 24th June 2024
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Posted 1 year ago
I was a bit disappointed that the lamp ring didn’t fit the socket threads and had to hang the lamp on the light bulb instead, it’s a standard sized socket/threads designed for that type of lamp. Overall, the lamp looks great, the black shade suits the vintage stand well.
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Posted 1 year ago
Nice quality for price.
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Posted 1 year ago
White Silk 4 inch Retro Drum Clip On Chandelier Lampshades are GREAT! Up to 40 volt bulbs, clip on lampshade slides over the bulb easily. Well made, classy look. See photos. Highly recommend!
UpgradeLights.com 5 star review on 10th December 2023 UpgradeLights.com 5 star review on 10th December 2023 UpgradeLights.com 5 star review on 10th December 2023
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Posted 1 year ago
So polite and helpful! Thanks for your great service as well as your knowledge of products.
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Posted 1 year ago
Quality mica shade
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Posted 1 year ago
The chimney shade was beautifully made and packed carefully to avoid damage. My experience would be perfect if there had been communication as to when the shade would ship. My credit card was charged and a shipping tracking number assigned weeks before it actually shipped. I would recommend Upgrade Lights to friends.
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Posted 1 year ago
I am very pleased with the fast service and quality of the lampshades.
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Posted 2 years ago
After reviewing many, many sites, I ordered the Eggshell 12-inch Silk Uno Shade. The shade is beautiful, well made, is all-fabric (no cheap plastic lining), and it looks perfect on our floor lamp. If it cost a little more than others, the quality is superior and worth it. Highly recommend.
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Posted 2 years ago
I am still awaiting the item to be shipped. It was ordered early February and the label hasn't been affixed to the package. So this is not a good time to ask me about customer satisfaction.
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Posted 2 years ago
Beautiful shade. When there were problems with the first shade, they were very responsive.
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Posted 2 years ago
Your customer service department was fabulous! She was very helpful when I was having problems trying to figure out which shade would work for my situation.
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Posted 2 years ago
The shade is very good quality. Ordered wrong size. Company exchanged for proper size. Well packed, prompt service.
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Posted 2 years ago
Perfect. now I NEED ANOTHER SHADE TO MATCH!
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Posted 2 years ago
Nice quality - just what I was looking for.
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Posted 2 years ago
Great service on a return and reorder.
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Posted 2 years ago
I ordered the wrong size but the rep made it very easy to make an exchange.
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Posted 2 years ago
UpgradeLights.com is rated 4.3 based on 358 reviews