UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 358 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

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“bought a shade for a vintage baldwin bouillotte lamp, was a perfect fit. very pleased.”

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Posted 10 months ago

“Hi, Thx for your support our customer liked the product.”

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Posted 10 months ago

“Excellent product - great communication and fast shipping.”

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Posted 11 months ago

“Excellent quality and amazing customer service! Thank you for the super quick shipping when I needed this shade on such short notice!”

UpgradeLights.com 5 star review on 24th June 2024

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Posted 1 year ago

“I was a bit disappointed that the lamp ring didn’t fit the socket threads and had to hang the lamp on the light bulb instead, it’s a standard sized socket/threads designed for that type of lamp. Overall, the lamp looks great, the black shade suits the vintage stand well.”

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Posted 1 year ago

“Nice quality for price.”

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Posted 1 year ago

“White Silk 4 inch Retro Drum Clip On Chandelier Lampshades are GREAT! Up to 40 volt bulbs, clip on lampshade slides over the bulb easily. Well made, classy look. See photos. Highly recommend!”

UpgradeLights.com 5 star review on 10th December 2023

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Posted 1 year ago

“So polite and helpful! Thanks for your great service as well as your knowledge of products.”

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Posted 1 year ago

“Quality mica shade”

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Posted 1 year ago

“The chimney shade was beautifully made and packed carefully to avoid damage. My experience would be perfect if there had been communication as to when the shade would ship. My credit card was charged and a shipping tracking number assigned weeks before it actually shipped. I would recommend Upgrade Lights to friends.”

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Posted 1 year ago

“I am very pleased with the fast service and quality of the lampshades.”

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Posted 2 years ago

“After reviewing many, many sites, I ordered the Eggshell 12-inch Silk Uno Shade. The shade is beautiful, well made, is all-fabric (no cheap plastic lining), and it looks perfect on our floor lamp. If it cost a little more than others, the quality is superior and worth it. Highly recommend.”

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Posted 2 years ago

“I am still awaiting the item to be shipped. It was ordered early February and the label hasn't been affixed to the package. So this is not a good time to ask me about customer satisfaction.”

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Posted 2 years ago

“Beautiful shade. When there were problems with the first shade, they were very responsive.”

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Posted 2 years ago

“Your customer service department was fabulous! She was very helpful when I was having problems trying to figure out which shade would work for my situation.”

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Posted 2 years ago

“The shade is very good quality. Ordered wrong size. Company exchanged for proper size. Well packed, prompt service.”

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Posted 2 years ago

“Perfect. now I NEED ANOTHER SHADE TO MATCH!”

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Posted 2 years ago

“Nice quality - just what I was looking for.”

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Posted 2 years ago

“Great service on a return and reorder.”

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Posted 2 years ago

“I ordered the wrong size but the rep made it very easy to make an exchange.”

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Posted 2 years ago

UpgradeLights.com is rated 4.3 based on 358 reviews