UpgradeLights.com Reviews

4.3 Rating 333 Reviews
81 %
of reviewers recommend UpgradeLights.com
4.3
Based on 333 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Read UpgradeLights.com Reviews
This style lampshade is hard to find. I have a lamp just like the one pictured and this fits perfectly. I love it ! Shipping was super quick and it was packed very well - arrived in perfect condition. So glad I found this company. Very happy !
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Posted 1 year ago
Excellent product, well packaged and fast shipping! Keep up the great work!
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Posted 2 years ago
I have not received the order
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Posted 2 years ago
The shades were carefully shipped, and they were just as described. I am very pleased!
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Posted 2 years ago
We had ordered the wrong lampshade, and after we returned it we were credited quickly. The new lampshade was perfect, and shipped right away.
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Posted 2 years ago
Exactly as expected and represented.
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Posted 2 years ago
Perfect delivery. Really fast. Everything fine.
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Posted 2 years ago
Just what I was looking for! Great lampshade and the gold on the inside makes it really lovely. Good quality all around.
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Posted 2 years ago
great
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Posted 2 years ago
Lampshade arrived promptly and it is perfect. I appreciated the information at the website to help me be sure I was ordering the correct shade for my lamp.
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Posted 2 years ago
Great product, fast delivery, refunds for incorrect product POOR satisfaction!! Sent incorrect size back same day, ordered new product from Upgrade Lights same day. New product arrived within 5 days no refund after 2 months of emails following up on returned item.
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Posted 2 years ago
These rectangular lamp shades are high quality. They are a beautiful “greige ” linen fabric that blends with all neutrals. I used two of them on natural warm rattan lamps to bridge the gap with my draperies which are a blend of greys, blacks and ivory tones that emulate raw silk. Designer quality. My 30-ish professional children consider me the Queen of Picky. I wear that badge proudly because I only buy the right thing once. Feel confident in this purchase. These shades arrived timely and in great condition!
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Posted 2 years ago
Only 1 of the 3 shades were mailed, when I reached out about it I was told they would get back to me within 48 hours… that was 3 weeks ago. Had to just ask Walmart for my money back, thankfully they got back to me
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Posted 2 years ago
I returned them - you sent me the ‘lamp’ shades :( I ordered the ‘pendant’ shades. Very disappointing.
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Posted 2 years ago
Just what I needed. Shipping and service was quick. Thank you.
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Posted 2 years ago
Great communication, sent more appropriate light bulbs for the shades at no cost. Would definitely shop here again.
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Posted 2 years ago
easy to deal with
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Posted 2 years ago
The lampshade is for a bridge floor lamp. This shade is a screw-on type with a stated 2" drop. It perfectly fit the antique lamp we purchased. The description was such that I could tell this was what I needed to replace the one that came with the lamp many years ago. I was glad to find Upgrade Lights and such a great price as well.
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Posted 2 years ago
Very good quality, excellent expertise for information from a customer service rep. The item i needed was for a baldwin lamp which are not common, so thank you
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Posted 2 years ago
Love the lights. The drum style ceiling lights were a bit difficult to assemble and mount. Not looking forward to changing those light bulbs.
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Posted 2 years ago
UpgradeLights.com is rated 4.3 based on 333 reviews