Login
Start Free Trial Are you a business? Click Here

UpgradeLights.com Reviews

4.3 Rating 367 Reviews
81 %
of reviewers recommend UpgradeLights.com
4.3
Based on 367 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email
Read UpgradeLights.com Reviews
Anonymous
Anonymous  // 01/01/2019
“Looks great. A bit thicker at the base so I had to really wedge it in. Hopefully it holds.”
Helpful Report
Posted 1 year ago
“Longer than expected wait time but when received reflector shade fit perfectly.”
Helpful Report
Posted 1 year ago
“The chimney shade was beautifully made and packed carefully to avoid damage. My experience would be perfect if there had been communication as to when the shade would ship. My credit card was charged and a shipping tracking number assigned weeks before it actually shipped. I would recommend Upgrade Lights to friends.”
Helpful Report
Posted 3 years ago
“Love the lights. The drum style ceiling lights were a bit difficult to assemble and mount. Not looking forward to changing those light bulbs.”
Helpful Report
Posted 5 years ago
“Beautiful. But doesn’t fit.☹️”
Helpful Report
Posted 5 years ago
“The lampshades were lovely but too big so I had to return them. I returned them through UPS and was shocked to have to pay almost $44 for postage. That was my mistake, I guess, but I wish I had received guidance from UpgradeLights about how to return them when I emailed about that. I didn't know whether to return to Walmart or to UpgradeLights. The young lady gave me the UpgradeLights return address only. Again, it was my responsibility to have asked for further advice, but it would have been better business practice to have let me know the most inexpensive means of return. I can't believe I'd have been charged over $43 had I just returned them to Walmart.”
Helpful Report
Posted 5 years ago
“Nice shade fits well”
Helpful Report
Posted 5 years ago
“Everything was fine, I ordered the wrong size.. Though you are very pricy..”
Helpful Report
Posted 5 years ago
“Came on time. Were exactly what I was looking for. They were packaged very securely.”
Helpful Report
Posted 5 years ago
“Easy to deal with. Lamp shade came promptly and exactly as expected. Looks great on lamp.”
Helpful Report
Posted 5 years ago
“Looks like the picture, so we're happy.”
Helpful Report
Posted 5 years ago
“I love it...but think about no chain and use like a fake ivy covering.....”
Helpful Report
Posted 5 years ago
“Hi, the shades were what I wanted for a pair of Buddha lamps. But they are to short and do not cover the switch and the fitting for the bulb did not sit right. We changed the bulb and still wobbles off. I would like the same shade but a little taller and better fitting for lightbulb. Other than the fitting I liked the quality. Thank you!”
Helpful Report
Posted 6 years ago
“The base was too small to fit on the lamp I had to pull the leaves back to fit the shorter base. Otherwise the lamp is perfect beautiful that was my mistake I hope this can help someone thank you”
Helpful Report
Posted 6 years ago
“Its the perfect fit for the 1920s standing lamp!”
Helpful Report
Posted 6 years ago
“I ordered wrong item”
Helpful Report
Posted 6 years ago
“Great option needed to upgrade an old floor lamp!”
Helpful Report
Posted 6 years ago
“It was too small though. I had to order again.”
Helpful Report
Posted 6 years ago
“So sorry but the shade I bought didn’t fit my antique Baldwin lamp. The wires were too large and the fitting in the center too small. The shade is very nice so I’m keeping it for future use on a different lamp. The shade was very well packed and arrived quickly. Thanks for asking.”
Helpful Report
Posted 6 years ago
“It was a bit smaller than I thought...but it worked for my lamp and it was in perfect condition.”
Helpful Report
Posted 6 years ago
UpgradeLights.com is rated 4.3 based on 367 reviews