“Great product, fast delivery, refunds for incorrect product POOR satisfaction!! Sent incorrect size back same day, ordered new product from Upgrade Lights same day. New product arrived within 5 days no refund after 2 months of emails following up on returned item.”
“I particularly like the little green linen lampshade I ordered from you.
However you confused me by asking me a critique on the lampshade that hadn't even arrived yet. And that's when I got angry because I thought maybe I was charges for a lampshade that went to somebody else - or it was stolen from some other tenant? But no, it came about 3 days later after your claim it had already been delivered. I didn't need all of that stress.”
“Hi - thank you for making a small shade that will fit over a regular-sized light bulb. I was replacing a silk rather decorative shade from years ago and wish I could have found one a bit longer and prettier but it will work for this little antique lamp.”
“Barrel Drum 6 Inch Clip On Chandelier Lamp Shade - Black Parchment
Shades are fine, for the price. However bulb clips do not grip well at all on a typical "flame" shaped candelabra bulb. Result is: it's impossible to keep the shades upright & level. They are always cock-eyed. So, overall, a disappointment.”
“Recently the glass cone on a favorite lamp fell and smashed. Upgrade Lights was the only source I could find with a replacement which fit. The only downside is that it is white glass, instead of the green I had, so it is very bright. A low wattage bulb many make it OK for me. I shall see.”