UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 367 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit disappointed that the lamp ring didn’t fit the socket threads and had to hang the lamp on the light bulb instead, it’s a standard sized socket/threads designed for that type of lamp. Overall, the lamp looks great, the black shade suits the vintage stand well.”

Helpful Report

Posted 2 years ago

“Great product, fast delivery, refunds for incorrect product POOR satisfaction!! Sent incorrect size back same day, ordered new product from Upgrade Lights same day. New product arrived within 5 days no refund after 2 months of emails following up on returned item.”

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Posted 5 years ago

“I mailed the item back. When will I see a refund”

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Posted 5 years ago

“I particularly like the little green linen lampshade I ordered from you. However you confused me by asking me a critique on the lampshade that hadn't even arrived yet. And that's when I got angry because I thought maybe I was charges for a lampshade that went to somebody else - or it was stolen from some other tenant? But no, it came about 3 days later after your claim it had already been delivered. I didn't need all of that stress.”

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Posted 5 years ago

“Hi - thank you for making a small shade that will fit over a regular-sized light bulb. I was replacing a silk rather decorative shade from years ago and wish I could have found one a bit longer and prettier but it will work for this little antique lamp.”

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Posted 5 years ago

“Barrel Drum 6 Inch Clip On Chandelier Lamp Shade - Black Parchment Shades are fine, for the price. However bulb clips do not grip well at all on a typical "flame" shaped candelabra bulb. Result is: it's impossible to keep the shades upright & level. They are always cock-eyed. So, overall, a disappointment.”

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Posted 5 years ago

“Recently the glass cone on a favorite lamp fell and smashed. Upgrade Lights was the only source I could find with a replacement which fit. The only downside is that it is white glass, instead of the green I had, so it is very bright. A low wattage bulb many make it OK for me. I shall see.”

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Posted 6 years ago

“It’s small red a lamp shade. It got the job done.”

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Posted 6 years ago

“THE ITEMS WERE TO SMALL”

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Posted 6 years ago

“It is just ok nothing special. The over the light bulb wire us thin.”

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Posted 6 years ago

“I ordered 8 rattan chandelier shades. They could have been about an inch or two longer to cover the light bulb.”

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Posted 6 years ago

“It’s ok I just ordered the wrong size but I’m using it for another lamp”

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Posted 6 years ago

“Prompt delivery in good condition. The shades were too small and I returned them. Total cost $89 but had to return and paid $35 to return through UPS!”

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Posted 6 years ago

“The color of the shades are completely different than they are described on the website. Not white but gold when lit up”

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Posted 6 years ago

“The Wicker lampshade I ordered was below grade for the price.”

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Posted 6 years ago

“The shade was too big for my chandelier. I need to return it. Please advise.”

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Posted 6 years ago

“I am still waiting for my return mailing label. Susan Iqbal”

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Posted 6 years ago

“The price was great and delivery was fast. It was just not right size for my lamp stand.”

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Posted 10 years ago

“They sent me the wrong lamp shade. The return was relatively straightforward. I will order again when the shade I wanted is back in stock.”

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Posted 11 years ago

UpgradeLights.com is rated 4.3 based on 367 reviews