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UpgradeLights.com Reviews

4.3 Rating 358 Reviews
81 %
of reviewers recommend UpgradeLights.com
4.3
Based on 358 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email
Read UpgradeLights.com Reviews
Anonymous
Anonymous  // 01/01/2019
Item was packed well and arrived in 1 new piece shipped and received promptly Thank you
Helpful Report
Posted 1 month ago
I ordered a hex shaped chimney style lampshade which was promptly delivered to me and boxed with great care. However, once received I realized that I ordered a size too small. I contacted UpgradeLights and explained that I wished to return the one I had and replace it with a larger size and at an additional charge. Since the shade was boxed so well I did not worry with the return that it would be harmed in shipping. Again, I promptly received the correct shade and am delighted with the quality and enjoyment I have with a lamp that I grew up with in my parent's home. I would not hesitate to recommend UpgradeLights and will use them again for any other lampshade needs.
Helpful Report
Posted 2 months ago
Ordered replacement glass lamp shade for 50 year old floor lamp. I got exactly what I was looking for. After it arrived, I had a question about the fitter and sent email through their website and got immediate response.
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Posted 3 months ago
I really love the quality of this replacement lampshade. It looks just like I expected. Great quality, both in the lampshade itself and the brass fitting. It fits my lamp perfectly. The shipping was timely and the lampshade came well packed. Will definitely order here again if I need more replacement shades.
UpgradeLights.com 5 star review on 2nd April 2025 UpgradeLights.com 5 star review on 2nd April 2025
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Posted 3 months ago
I am so glad to have found a replacement shade for my grandmother's floor lamp! It's a very hard-to-find lampshade. My lamp takes a uno screw on shade. It was shipped promptly and arrived safe and sound. I am very pleased!
UpgradeLights.com 5 star review on 28th March 2025 UpgradeLights.com 5 star review on 28th March 2025
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Posted 3 months ago
Absolutely amazing quality in replacing a shade worn out over 80 years of use. It's a dead match.
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Posted 3 months ago
Just what I wanted. Professionally packed. Am happy with purchase.
UpgradeLights.com 5 star review on 20th March 2025
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Posted 3 months ago
I can't say enough about how good this shade is as a replacement. Materials quality is tops. The shade is almost a dead ringer for the 100 yr old shade it is replacing. I've recommended Upgradelights.com to my mother who has several old lamps getting a bit long in the tooth.
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Posted 4 months ago
Great!
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Posted 5 months ago
I love it .Exactly what I wanted
UpgradeLights.com 5 star review on 16th January 2025
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Posted 5 months ago
Happily, I was able to find the specific, unique part I needed. Delivery was prompt.
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Posted 7 months ago
Exactly what I needed. This was the only website that offered the measurements of my chandelier candles. Quick delivery, too.
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Posted 7 months ago
Very happy with the broad selection and various price points. My items arrived safely and quickly, exactly matching the product description. I would definitely shop with Upgrade Lights again!!
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Posted 7 months ago
Needed to replace the shade for an ancient floor lamp. Found exactly what I needed at UpgradeLights. Price was fair, delievery fast. Definitely keeping them at the top of my list of places for lampshades.
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Posted 8 months ago
The shade was exactly what we wanted & the quality was apparant. I would highly recommend UpgradeLights to anyone looking to change their lighting look.
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Posted 9 months ago
bought a shade for a vintage baldwin bouillotte lamp, was a perfect fit. very pleased.
UpgradeLights.com 5 star review on 13th September 2024
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Posted 9 months ago
Hi, Thx for your support our customer liked the product.
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Posted 10 months ago
Excellent product - great communication and fast shipping.
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Posted 11 months ago
Excellent quality and amazing customer service! Thank you for the super quick shipping when I needed this shade on such short notice!
UpgradeLights.com 5 star review on 24th June 2024
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Posted 1 year ago
Nice quality for price.
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Posted 1 year ago
UpgradeLights.com is rated 4.3 based on 358 reviews