UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 367 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love our new lampshades. Needed an upgrade and a black silk were perfect. Customer service excellent. One arrived damaged and bent and they replaced right away. Thank you!”

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Posted 9 months ago

“Customer support was great as well as product purchased.”

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Posted 10 months ago

“Simple and elegant design.”

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Posted 10 months ago

“Nice product”

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Posted 1 year ago

“What a difference it made on the light!”

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Posted 1 year ago

“Helpful staff. Great product with great packaging for transport. Thank you”

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Posted 1 year ago

“This shield shade is drop dead gorgeous....pure perfection! Kicks things up withclass! Many thanks to Upgrade Lights!”

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Posted 1 year ago

“Item was packed well and arrived in 1 new piece shipped and received promptly Thank you”

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Posted 1 year ago

“I ordered a hex shaped chimney style lampshade which was promptly delivered to me and boxed with great care. However, once received I realized that I ordered a size too small. I contacted UpgradeLights and explained that I wished to return the one I had and replace it with a larger size and at an additional charge. Since the shade was boxed so well I did not worry with the return that it would be harmed in shipping. Again, I promptly received the correct shade and am delighted with the quality and enjoyment I have with a lamp that I grew up with in my parent's home. I would not hesitate to recommend UpgradeLights and will use them again for any other lampshade needs.”

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Posted 1 year ago

“Ordered replacement glass lamp shade for 50 year old floor lamp. I got exactly what I was looking for. After it arrived, I had a question about the fitter and sent email through their website and got immediate response.”

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Posted 1 year ago

“I really love the quality of this replacement lampshade. It looks just like I expected. Great quality, both in the lampshade itself and the brass fitting. It fits my lamp perfectly. The shipping was timely and the lampshade came well packed. Will definitely order here again if I need more replacement shades.”

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Posted 1 year ago

“I am so glad to have found a replacement shade for my grandmother's floor lamp! It's a very hard-to-find lampshade. My lamp takes a uno screw on shade. It was shipped promptly and arrived safe and sound. I am very pleased!”

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Posted 1 year ago

“Absolutely amazing quality in replacing a shade worn out over 80 years of use. It's a dead match.”

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Posted 1 year ago

“Just what I wanted. Professionally packed. Am happy with purchase.”

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Posted 1 year ago

“I can't say enough about how good this shade is as a replacement. Materials quality is tops. The shade is almost a dead ringer for the 100 yr old shade it is replacing. I've recommended Upgradelights.com to my mother who has several old lamps getting a bit long in the tooth.”

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Posted 1 year ago

“Great!”

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Posted 1 year ago

“I love it .Exactly what I wanted”

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Posted 1 year ago

“Happily, I was able to find the specific, unique part I needed. Delivery was prompt.”

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Posted 1 year ago

“Exactly what I needed. This was the only website that offered the measurements of my chandelier candles. Quick delivery, too.”

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Posted 1 year ago

“Very happy with the broad selection and various price points. My items arrived safely and quickly, exactly matching the product description. I would definitely shop with Upgrade Lights again!!”

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Posted 1 year ago

UpgradeLights.com is rated 4.3 based on 367 reviews