UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 367 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great - the shade didn't workout for me, but the return process was easy and I would go back again.”

Helpful Report

Posted 3 years ago

“The shades work wonderfully, and were just as described. In our online searching, they were hard to find in this shape and somewhat larger size, but we’re grateful UpGrade Lights came through! Highly recommended!”

UpgradeLights.com 5 star review on 15th June 2022

Helpful Report

Posted 3 years ago

“Excellent product and very timely shipping…I’ll buy from this company’ again!”

Helpful Report

Posted 3 years ago

“Super fast delivery”

Helpful Report

Posted 3 years ago

“This style lampshade is hard to find. I have a lamp just like the one pictured and this fits perfectly. I love it ! Shipping was super quick and it was packed very well - arrived in perfect condition. So glad I found this company. Very happy !”

Helpful Report

Posted 3 years ago

“Excellent product, well packaged and fast shipping! Keep up the great work!”

Helpful Report

Posted 3 years ago

“The shades were carefully shipped, and they were just as described. I am very pleased!”

Helpful Report

Posted 3 years ago

“We had ordered the wrong lampshade, and after we returned it we were credited quickly. The new lampshade was perfect, and shipped right away.”

Helpful Report

Posted 4 years ago

“Exactly as expected and represented.”

Helpful Report

Posted 4 years ago

“Perfect delivery. Really fast. Everything fine.”

Helpful Report

Posted 4 years ago

“Just what I was looking for! Great lampshade and the gold on the inside makes it really lovely. Good quality all around.”

Helpful Report

Posted 4 years ago

“great”

Helpful Report

Posted 4 years ago

“Lampshade arrived promptly and it is perfect. I appreciated the information at the website to help me be sure I was ordering the correct shade for my lamp.”

Helpful Report

Posted 4 years ago

“These rectangular lamp shades are high quality. They are a beautiful “greige ” linen fabric that blends with all neutrals. I used two of them on natural warm rattan lamps to bridge the gap with my draperies which are a blend of greys, blacks and ivory tones that emulate raw silk. Designer quality. My 30-ish professional children consider me the Queen of Picky. I wear that badge proudly because I only buy the right thing once. Feel confident in this purchase. These shades arrived timely and in great condition!”

Helpful Report

Posted 4 years ago

“Just what I needed. Shipping and service was quick. Thank you.”

Helpful Report

Posted 4 years ago

“Great communication, sent more appropriate light bulbs for the shades at no cost. Would definitely shop here again.”

Helpful Report

Posted 4 years ago

“easy to deal with”

Helpful Report

Posted 4 years ago

“The lampshade is for a bridge floor lamp. This shade is a screw-on type with a stated 2" drop. It perfectly fit the antique lamp we purchased. The description was such that I could tell this was what I needed to replace the one that came with the lamp many years ago. I was glad to find Upgrade Lights and such a great price as well.”

Helpful Report

Posted 4 years ago

“Very good quality, excellent expertise for information from a customer service rep. The item i needed was for a baldwin lamp which are not common, so thank you”

Helpful Report

Posted 4 years ago

“Order arrived quickly. The shades were just as described. They were the closest in size the to original shades that came with my fixture. I needed white shades and these filled the bill. The quality is good. Perhaps not quite so good as the originals, but the fixture is hung from a high ceiling in a bedroom and from that distance they look great.”

Helpful Report

Posted 4 years ago

UpgradeLights.com is rated 4.3 based on 367 reviews