UpgradeLights.com Reviews

Name: UpgradeLights.com
Rating: 4.28

4.3 Rating 358 Reviews

81 %

of reviewers recommend UpgradeLights.com

4.3

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

UpgradeLights.com 5 star review on 2nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quality! Thank you!”

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Posted 5 years ago

“Outstanding customer service. I received an order today with a crack in a glass globe. A friendly staff person returned my call promptly and offered to send out a replacement globe right away, no questions asked. Thank you for the great customer service!”

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Posted 5 years ago

“I love the lampshade I bought- it’s beautiful for my room! It’s a quality piece, square shape, covered in burlap, which brings a nice, rustic, homey touch. I like to mix up circular shapes and round shapes, to keep things interesting and the eye moving about the room, so I am very excited that it has worked out so well!”

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Posted 6 years ago

“quick delivery, excellent condition, just as described, perfect size that I needed!”

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Posted 6 years ago

“great lights for my closet - will order again”

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Posted 6 years ago

“I got a Uno lamp shade. It is like the picture and description and works perfectly. A great product I think.”

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Posted 8 years ago

“Love The shades”

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Posted 8 years ago

“Great company to work with! Great website, great customer service, got what I ordered in a timely fashion. Then realized I ordered the wrong size & they are quickly remedying the situation and sending me the corrected size. I am very pleased. Thank you ! Pam”

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Posted 9 years ago

“Terrible you sent me the wrong shades twice”

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Posted 9 years ago

“Very pleased with my purchase. Fast delivery also!”

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Posted 8 years ago

“just what i needed at a great price & shipping was fast too! would recommend to others.”

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Posted 9 years ago

“Perfect”

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Posted 8 years ago

“Was able to install it upside down to cover a bare bulb in a closet in a very old house. Looks great.”

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Posted 8 years ago

“These were purchased for a rustic chandelier fixture above our dining room table. They look vey nice and go well with our decor. Also when lights are on they give a nice warm pattern on the walls and ceiling where some of the light shines through the twigs on the shades!”

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Posted 9 years ago

“Awesome solution to an annoying issue!!! Thanks”

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Posted 9 years ago

“The lampshades are good quality and look great ! There was an issue with shipping at first-- email said they were shipped but did come in expected time. I called and they were prompt to call me back to explain the issue and I had the shades in a few days.”

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Posted 8 years ago

“I am impressed by the great design and quality of the products I ordered!”

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Posted 9 years ago

“Your service was great however the parts that I ordered did not fit and I returned it for a credit/refund. Not your fault. I'll keep hunting for the right part. Thanks.”

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Posted 9 years ago

“Exactly what I needed and at the BEST price. Packaging amazing and delivery fast. I will use this site again for sure and recommend it to others.”

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Posted 8 years ago

“Great product and quick delivery. I am very pleased w my black/gold fabric chandelier caps. Thanks for the great service.”

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Posted 10 years ago

UpgradeLights.com is rated 4.3 based on 358 reviews