Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 195 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 195 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 12th April 2024

Danielle S

Urban Natural 5 star review on 7th January 2024

Ethan &

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love them and all their products”

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Posted 8 months ago

“Excellent can't be beat”

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Posted 8 months ago

“This site is fantabulous! They have furniture styles I have never even seen before. I now have a much broader experience of what is out there. This makes my decorating plans both easier and harder. Easier because their selection is just amazing. Harder because I like it ALL.”

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Posted 8 months ago

“It’s the third time I bought a table from you and I got to say everything went well. I was glad to get the table on sale You have a good quality of furniture but it’s a little costley but you get what you pay for”

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Posted 8 months ago

“I was able to take advantage of their moving sale to buy a beautiful floor sample Cisco Home sectional sofa. The team was helpful in addressing a slight bend in one of the metal legs before the sofa was delivered. The delivery was fast and on time, and the sofa was perfect!`”

Urban Natural 5 star review on 26th July 2023

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Posted 9 months ago

“Exactly the eco-friendly and chic pair of ottomans I’d wanted, at a price that made sense”

Urban Natural 5 star review on 20th July 2023

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Posted 9 months ago

“Fast delivery service.”

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Posted 9 months ago

“The mattress was delivered on time. It's a pleasure to sleep on it. Got rid of my backpain.”

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Posted 10 months ago

“I appreciate the customer support. Outstanding, I had a problem with American Leather and liked how UN went to bat for me!”

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Posted 10 months ago

“Staff are very knowledgeable and provide excellent service.”

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Posted 11 months ago

“I’m so glad to have found this wonderful store. It is off the beaten path outside Bloomfield and I felt a great vibe of quality and design from the moment I walked in the door. The staff was knowledgeable and friendly and the prices were reasonable. As a matter of fact there was a good selection of floor models at discounted prices. The delivery of my couch was fast and I love it!”

Urban Natural 5 star review on 2nd May 2023

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Posted 11 months ago

“I ordered a pair of Thayer Coggin chairs from Urban Natural and had a great experience. First, Urban Natural was the only website that had good descriptions and pictures of the various chair models and fabric samples. It was better than Thayer Coggin's site. Second, Urban Natural provided a large number of fabric samples at no cost. When I was ready to purchase the chairs, my designer talked to a representative of a local furniture store who told her that I should get the chairs from Urban Natural because the store could not come close the price. The Chairs arrived a month early and the white glove delivery was excellent.”

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Posted 1 year ago

“Easy and as promised”

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Posted 1 year ago

“Since I live very far from Bloomfield, NJ, and have a household of furniture from Urban Natural (rugs, tables, chairs, sleeper sofa, office furniture, etc.) it is needless for me to vociferate about Ali and the store because I put my money where my mouth is! I love Urban Natural even though I can't afford to get everything I want.”

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Posted 1 year ago

“Had to wait a long time for production but it was worth it. Furniture from West Bros is fantastic quality. Service from Christin was very much appreciated.”

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Posted 1 year ago

“Most of my new townhouse is designed with furniture from urban natural, great variety, great quality and great staff r”

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Posted 1 year ago

“Joshua was so helpful in sending us sample fabrics and helping us order exactly what we needed. Terrific customer service.”

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Posted 1 year ago

“Staff is very helpful. As a repeat customer, we can see staff is making an effort to help us in every way they can”

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Posted 1 year ago

“The person? Who handled me when I placed the order was very attentive and polite. The second woman that I spoke with was not really trying to help me. I had been promised that the delivery could be adjusted since we travel back and forth to NC. However, this took much discussion to be sbke to arrange. I felt she was very patronizing. I’m sorry to write all this but it is how I fee. The pice is beautiful and the delivery was flawless, I wish I could say the same about my other contact.”

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Posted 1 year ago

“The sales staff were great.”

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Posted 1 year ago

Urban Natural is rated 4.8 based on 195 reviews