Urban Natural Reviews

Name: Urban Natural
Address: 5 S Willow St, Montclair, New Jersey
Rating: 4.77

4.8 Rating 196 Reviews

94 %

of reviewers recommend Urban Natural

4.8

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(201) 330-1212

Email:

hello@urbannatural.com

Location:

5 S Willow St,
Montclair
New Jersey
07042

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Urban Natural 5 star review on 13th May 2024

Danielle S

Urban Natural 5 star review on 12th April 2024

Danielle S

Urban Natural 5 star review on 7th January 2024

Ethan &

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service on my order was efficient and highly professional. Not only that, the quality of the chair I ordered was second to none. Wouldn't hesitate to order from Urban Natural again!”

Helpful Report

Posted 3 years ago

“We found the perfect small sofa-bed at Urban Natural. It is chic, incredibly comfortable, both as a sofa and as a double bed; and it is simple and quick to open for sleep and close for sitting. The delivery service was impeccable, and we could not be happier with our purchase.”

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Posted 3 years ago

“Great service - they really want to get it right! If you’re looking for a new mattress, and traditional mattresses aren’t cutting it for you, Urban Natural is a great way to go!”

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Posted 3 years ago

“A+ customer service. The owner Ali was hands on to make sure I was satisfied with my purchase. Highly recommended.”

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Posted 3 years ago

“Easy to communicate with and work with, even from out of state!”

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Posted 3 years ago

“Ali is extremely knowledgeable and always there to work with you and make sure you are a satisfied customer. The customer service is exactly what you would expect from a high end store, nothing short of excellent. The furniture is exceptionally beautiful, heirloom quality. I have purchased several pieces and have been so pleased with every aspect of my experience.”

Helpful Report

Posted 3 years ago

“It was worth the drive from Doylestown PA to Urban Natural--and that should say it all (because it was quite a drive). Additionally, the showroom and the help of the owner in making clever decisions and offering a good price were invaluable experiences. Quality, one of a kind furniture at reasonable prices with a helpful staff. Would love to come again. By the way, we made great decisions, and love our beautiful furniture.”

Helpful Report

Posted 3 years ago

“We purchased an ambrosia maple live edge table and 8 beautiful chairs. We love it all. We receive many compliments on our lovely set.”

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Posted 3 years ago

“Very pleased with my American Leather sectional. Great experience with Bruce and Ali. Looking forward to ordering a few more pieces in the future.”

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Posted 3 years ago

“I bought some amazing chairs not only were they comfortable but wear extremely well. The Salesman was a great help in selecting a practical but beautiful rug for our lifestyle.”

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Posted 3 years ago

“After our first purchase a couple of years ago, I have come back to Urban Natural for a sleeper sofa, mattresses, & dining room furniture. Everything we purchase from Urban Natural has arrived just as pictured. Investing in quality furniture has made our house a home. We recommend Urban Natural to all of our friends; they carry the best-made furniture!”

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Posted 3 years ago

“Great customer service and awesome selection of sustainable furniture!”

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Posted 3 years ago

“We purchased solid wood counter height stools from Urban Natural. Not only are they comfortable you can tell they are quality made and will last a lifetime. We look forward to shopping at Urban Natural again!”

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Posted 3 years ago

“Great experience from beginning to end. Ali was more than patient and accommodating in helping us pick out and customize our sectional. Other purchases have been just as pleasant. Thanks again Ali!”

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Posted 3 years ago

“You guys are the best! We love our couch, bed, dresser and other various furniture from Urban Natural. Wish we had a bigger place so that we had a better excuse to shop with you more often. We look forward to seeing you again soon!”

Helpful Report

Posted 3 years ago

“Nothing but a consistent outstanding experience with Urban Natural in every regard. Always felt more like a valued friend and not just a customer. Quality of merchandise has been consistently excellent for all we have purchased. Help in designing furniture all the way through delivery could not be better. My highest recommendation.”

Helpful Report

Posted 3 years ago

Urban Natural is rated 4.8 based on 196 reviews