Urban Accents Reviews

4.8 Rating 937 Reviews
95 %
of reviewers recommend Urban Accents
4.8
Based on 937 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Urban Accents Reviews
Visit Website

Phone:

7735289515

Email:

customerservice@urbanaccents.com

Location:

4043 N Ravenswood Ave #216
Chicago
60613

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It was so salty, we tossed out a very expensive meal and ate left overs. What a waste of a fresh shrimp dinner with angel hair past, mudrooms and a white wine garlic sauce. So Gross it is maddening! Worst ever.
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Posted 2 months ago
Absolutely the worst seasoning. The Baja style shrimp mix was so loaded with salt that i couldn’t eat it. I bought fresh caught Florida Gulf shrimp & made the mistake of using this seasoning. I had to toss the entire pan!!! Absolutely disgusting! If I could give it a zero I would.
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Posted 1 year ago
Never received spices
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Posted 2 years ago
Purchased the white corn. Was not impressed at all. Kernels were small.
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Posted 3 years ago
Items were never delivered. I am still waiting for a response for a refund.
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Posted 3 years ago
After checking out, using paypal, there was no place to put a shipping address, thus causing the package to be shipped to the wrong place. I emailed right after placing the order and not only did I never hear back from them, it ended up getting shipped to the wrong place.
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Posted 3 years ago
I want to return these and asked for a call back and no call. I still need to return these. Please email me back.
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Posted 3 years ago
I have loved this product in the past but I can't write an honest review until this shipment arrives. Sorry
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Posted 3 years ago
Called twice and left message... No return call. Product ordered was not anywhere near the product I got. Call me so I can get my right order.
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Posted 3 years ago
I’m looking forward to receiving my popcorn. I ordered it 8/23. It wasn’t shipped until 9/2. I still haven’t received it . It’s 9/10.
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Posted 3 years ago
Hi Mary, It looks like your order actually shipped 8/31, and according to the tracking they have attempted delivery and left you a delivery notice with instructions on 9/4. It also says your mail receptacle could not fit the package. I would suggest checking with your local mail carrier, if you can't find the notice they left you! Feel free to reach out to us at customerservice@urbanaccents.com if you have any other questions. We hope you can get your popcorn, too!
Posted 3 years ago
It's hard to review an order that never arrived.
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Posted 4 years ago
Hi, Your order shipped within one day of receiving it, and it has to travel all the way from Chicago to Alaska! The tracking says it made it to Seattle on 2/4 and is on schedule to arrive to you. Please check your email as I'll be reaching out to you directly with more details! Thank you, UA Customer Service
Posted 4 years ago
Only one star because the way Urban Accents do business is creepy. The shipping charge was $ 11-12, it was NOT mentioned in the charges UNTIL AFTER THE ORDER IS PLACED. i WROTE/EMAIL TO CANCEL MY ORDER BUT STILL GOT SENT.
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Posted 6 years ago
Niki- HI this is not how the website normally works. You should have the ability to see shipping in your cart before you finalize order. We dont have a record of your emails- please contact Tyler in customer service and he will take care of you 1.877.827.7423. Sorry for your troubles- you'll love the brined Turkey! Jim -
Posted 4 years ago
Urban Accents is rated 4.8 based on 937 reviews