Urban Accents Reviews

4.8 Rating 937 Reviews
95 %
of reviewers recommend Urban Accents
4.8
Based on 937 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Urban Accents Reviews
Visit Website

Phone:

7735289515

Email:

customerservice@urbanaccents.com

Location:

4043 N Ravenswood Ave #216
Chicago
60613

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Still waiting for it πŸ˜”
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Posted 2 years ago
Products are great, shipping & customer service could use a little bit of help.
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Posted 2 years ago
We like the crazy cheese but my most recent purchase tasted more salty than cheesy so a bit disappointed. Kettle one is good.
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Posted 3 years ago
Ok I have two separate reviews. The meatless food was the best I have ever eaten. My roommate is vegaterian and I'm not. We ordered the street taco and the sloppy joes I absolutely loved them. 5 🌟 for sure. Now we ordered the corn seasoning and not a fan at all. VERY salty and couldn't taste the seasoning due to salt. So it's a 1 🌟. Really hope you do more meatless options I will order for sure. Great customer service and follow up on emails regarding delivery and very fast delivery. Overall great company to order from just corn seasoning salty but then again so am I lol.
Urban Accents 3 star review on 29th September 2020
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Posted 3 years ago
I have not received my order yet
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Posted 3 years ago
I ordered these items but received completely different order. I have not received the replacements yet, As I have not tried them I am unable to rate them but I know the Balsamic Veggie Roast seasoning is Great I love it.
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Posted 3 years ago
Your spices are great! Shipping & handling charges are ridiculous! I won’t order on line.
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Posted 3 years ago
Quantities are so tiny. For the price it’s outrageous. Will not purchase again.
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Posted 4 years ago
Great product but the order took three weeks to arrive (ordered 26 Dec and it was delivered 14 Jan). I'd already forgotten about it.
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Posted 4 years ago
Shipping took 11 days. When it said 4-6 days.
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Posted 4 years ago
Easy to order and products received in a timely fashion.
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Posted 4 years ago
The product did not work for tacos. However I did use the product as a marinade for chicken. The taco sauce needs to be a little more spicy probably with little more cumin.
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Posted 4 years ago
I LOVE LOVE LOVE Urban Accents. I've been purchasing your products for probably 10 years now. I first found you at World Market. I use an Urban Accent product EVERY day. No exaggeration. I love your site though because I can get all the things. I love that the packaging clearly tells me what's in it. I love the flavor combinations. I love that I can shop for sugar free, or salt free choices. Everything ships quickly. And well packaged. Never any damaged containers. You have great items for gifts. Here is my "room for improvement" bit. You originally had so many other choices. It seemed like every time I fell in love with a flavor, you'd stop making it. Remember that custom batch you guys did. I answered a few questions and you sent me my very own signature mix. It was OUTSTANDING and then it was gone. I can't remember some of the others that have disappeared, I just remember the sadness. Now I buy my favorites in bulk in fear they will disappear. They still disappear. And there aren't that many choices anymore. Or you change the names of some of them and I have to figure it out. I will continue to shop at your store as long as you are in business, but given how often the flavors disappear, I'm in constant worry you'll disappear. Please don't. I love you guys!
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Posted 4 years ago
website is good. slow delivery and expensive for 2 little Butler's of spice. for that price it should've been delivered by next day instead of a week or more.
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Posted 6 years ago
I tried this product last year and really enjoyed it so I was looking for it again this year and couldn't find it so I decide to do it online the only really complain I really had was that it took so long to get to me other than that I would probably buy it again and hoping that they had straightened out you know delivery because it took about a week shouldn't take that long for a tiny little box thank you
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Posted 6 years ago
We do not like chili sauce we need to return it ?
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Posted 6 years ago
OK... Difficult to change information and your 800# no one answers you have to wait for a call back.
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Posted 6 years ago
I am not a fan of the website. It was hard to get to certain items by clicking through the main/home page. I had to go through several sub-menus to find what I wanted.
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Posted 6 years ago
They had the product I wanted at a fairly reasonable cost but the shipping fees are excessive.
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Posted 6 years ago
Average
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Posted 6 years ago
Urban Accents is rated 4.8 based on 937 reviews