Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 829 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

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“LOVE my Walter lamp! 10/10 recommend- extremely fast shipping and high quality. Pooky is my new go-to for lamps!”

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Posted 1 year ago

Hello Brooke, Thank you for your wonderful review! We're thrilled to hear that you love your Walter lamp and that you had a great experience with our shipping and quality. We're honored to be your new go-to for lamps! If you need anything else or have any questions, feel free to reach out. Warm Regards, Julia

Posted 1 year ago

“Amazing all the way around! I just received my first order from Pooky and it was perfect in every way. The shade is lovely and so well made... just what I needed. Also, loved having the harp and finial included! Looking forward to placing another order soon!”

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Posted 1 year ago

Hello, Thank you for your fantastic feedback! We're thrilled to hear that your first order from Pooky was perfect and that you're pleased with the well-made shade. We can't wait to assist you with your next order! If you need anything in the meantime, just let us know. Warm Regards, Julia

Posted 1 year ago

“Gorgeous, reasonably priced shade. Quick shipping. Will definitely be a repeat customer.”

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Posted 1 year ago

Hi Anna, Thank you for leaving your review. We are so glad you found us and could not be happier that we can provide you with a high level of service and products. Best wishes, Mara

Posted 1 year ago

“My lampshades are not only gorgeous but the quality is more than I was expecting. The colors were very accurate to the photos online when I purchased. I have received so many compliments from guests and I couldn’t be happier. I would highly recommend to anyone looking for lampshades to add a beautiful layer to their decor. The price point made it easy to finish two rooms at the same time. Thank you so much.”

Pooky Lighting Inc 5 star review on 24th April 2024

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Posted 1 year ago

Hello Jeanine, Thank you for your glowing review! We're thrilled to hear that you find your lampshades gorgeous and that the quality exceeded your expectations. It's wonderful that you've been receiving compliments from guests. We're delighted to have helped you add to your decor, and we appreciate your recommendation. If you ever need more lampshades or anything else in the lighting realm, we're here to help. Warm Regards, Julia

Posted 1 year ago

“The lamp and the lampshade are beautiful and well-made. I’m returning the lampshade for a better choice, but that wasn’t the companies fault because they certainly did everything to make it easy to see how the lampshade would look. The service was great. I’m giving it four stars instead of three only because, the information I was given with the lamp about how to return something was inadequate. The instruction said to contact the company at such such an email and strangely, all the writing on this information was faded out so that it was indecipherable. All in all, I am happy with a company and will buy from them again . My green lamp is stunning.”

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Posted 1 year ago

Hello Dawn, We apologize for any confusion with the return instructions and appreciate your patience. We'll make sure to address this issue for a smoother experience in the future. It's wonderful to know that you're happy with our service overall and that your green lamp is stunning! We look forward to serving you again in the future. Warm Regards, Julia

Posted 1 year ago

“So happy with my purchase!”

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Posted 1 year ago

Hello, We are so glad you love your purchase, and appreciate you taking the time to leave such great feed back. Warm Regards, Julia

Posted 1 year ago

“Stunning ! Love it.”

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Posted 1 year ago

Hello Rachna, Thank you for taking the time to leave such a delightful review! Warm Regards, Julia

Posted 1 year ago

“Great experience shopping with Pooky - so thrilled they have a US site now”

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Posted 1 year ago

Hello, We're delighted to hear about your great experience shopping with us! We're ecstatic to have our US site up and running, and we're thrilled to serve customers like you. If you need anything else, don't hesitate to reach out. Warm Regards, Julia

Posted 1 year ago

“My first order with Pooky but would definetely order again! The first shade I ordered wasn't exactly what I was looking for but returns and re- ordering was very easy.”

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Posted 1 year ago

Hello Anne, Thank you for giving Pooky a try! We're glad to hear that even though the first shade wasn't quite right, the returns process was smooth for you. We look forward to helping you in the furture! Warm Regards, Julia

Posted 1 year ago

“Darling shade. Put on an older brass Stiffel lamp.”

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Posted 1 year ago

Hello Ann, Thank you for your review! We're thrilled to hear that our shade found a home on your Stiffel lamp. If you have any other lamps in need of a new look, we're here to help! Warm Regards, Julia

Posted 1 year ago

“The quality is superb! They shipped fast and it was packaged very well.”

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Posted 1 year ago

Hello Shannon, Thank you for your wonderful feedback! We're thrilled to hear that you're impressed with the superb quality of our product and that it arrived quickly and securely packaged. If you have any further questions or need assistance, feel free to reach out. Warm Regards, Julia

Posted 1 year ago

“I received the sconces and they are very nice, the quality is excellent. I have already told friends about this product.”

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Posted 1 year ago

Hello Byron, Thank you for your positive feedback! We love to hear that you're pleased with the quality of the sconces. It's wonderful to know that you've already recommended them to your friends. If you ever need anything else, feel free to reach out. Warm Regards, Julia

Posted 1 year ago

“I absolutely love my wireless brass lamp. It fits perfectly In my kitchen to give ambience lighting . High quality product and the battery lasts for hours and hours. The silk Ikat shade I purchased is beautifully finished. Shipped promptly and received within 3 days of ordering and well packaged. Definitely worth every penny. I highly recommend this product.”

Pooky Lighting Inc 5 star review on 18th April 2024

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Posted 1 year ago

Hello Melissa, Thank you so much for your glowing review! We're thrilled to hear that you absolutely love your wireless lamp. It's great to know that you're impressed with the high quality, long-lasting battery, and beautifully finished shade. We're so glad to hear that your order arrived promptly and was well packaged. Your recommendation means a lot to us! If you need anything else, don't hesitate to reach out. Warm Regards, Julia

Posted 1 year ago

“Absolutely charming…the fabric is lovely, a beautiful ikat in fuschia. I love the look of the cordless too.”

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Posted 1 year ago

Hello Jennifer, Thank you for your kind words! We're delighted that you find our product charming and love the beautiful ikat fabric. It's great to hear that you appreciate the cordless design as well. Warm Regards, Julia

Posted 1 year ago

“Absolutely OBSESSED with my stunning pink Pooky lampshades - which I bought for a pair of vintage marble lamps I wanted to repurpose! Pooky lights saved the day, making them feel so modern and an absolute perfect fit for our home!”

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Posted 1 year ago

Hello, We're thrilled to hear that you're absolutely obsessed with your Pooky lampshades! It's wonderful to know that they've given your vintage marble lamps a modern twist and fit perfectly into your home. Thank you for choosing Pooky lights to elevate your space! Enjoy the ambiance they bring to your home. Warm Regards, Julia

Posted 1 year ago

“So many lovely choices for affordable lighting that you can customize! Ordering and delivery were smooth, and customer services great. Even though one of my choices didn’t work out, the return process has been easy. Will definitely be back for more beautiful lighting!”

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Posted 1 year ago

Hi there, Thank you so much, Mickie, for giving Pooky a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.We're delighted to know that you found our collection of affordable lighting options to be both lovely and customizable. It's wonderful to hear that ordering and delivery went smoothly, and that our customer service met your expectations. We're sorry to hear that one of your choices didn't work out, but we're glad to hear that the return process has been easy for you. We strive to provide a seamless experience for our valued customers, and your feedback reinforces our commitment to that goal. We can't wait to have you back for more beautiful lighting! Thank you for choosing Pooky and we look forward to serving you again soon. Best wishes, Mara

Posted 1 year ago

“Great delivery time. Lampshade looks beautiful and just as good as the pictures. I also recently ordered two lampshades for the sconces in my bedroom and I love them also. Pam. Dowling”

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Posted 1 year ago

Hi Pam, Thank you so much for your incredible feedback - we are truly blown away! It is wonderful to hear that you are pleased with the delivery time and that the lampshade looks as beautiful as in the pictures. It brings us great joy to know that you are enjoying your recent order, and we are delighted that the lampshades for your bedroom sconces have also met your expectations. We are genuinely grateful for your loyalty as a customer. Your continued support means the world to us, and we couldn't be more thankful to have customers like you. Once again, thank you for choosing Pooky to light up your home. We look forward to serving you again in the future! Best wishes, Mara

Posted 1 year ago

“I purchased 2 lampshades on the recommendation of vivieargot via Instagram and am very impressed with the quality, color and price! They’re beautiful!!”

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Posted 1 year ago

Hi there, Thank you so much for your amazing 5-star rating of Pooky! We are delighted by your kind words and are ecstatic to hear that you are impressed with the quality, color, and price of the 2 lampshades you purchased. It's wonderful to know that they have exceeded your expectations and that you find them beautiful. Your satisfaction is our utmost priority, and we are thrilled to have provided you with a positive shopping experience. We hope to continue serving you in the future and delivering products that bring beauty and joy to your home. Should you have any further inquiries or need assistance, please do not hesitate to reach out. Best wishes, Mara

Posted 1 year ago

“High end products, fast shipping times and fabulous customer service!”

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Posted 1 year ago

Hi Ashby We're thrilled to hear that you have had a positive experience with our high-end products, fast shipping times, and fabulous customer service. Here at Pooky, we always strive to provide top-notch products and ensure prompt delivery, all while offering exceptional customer care. Thank you for being a loyal customer. We appreciate your trust in our brand and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best wishes, Mara

Posted 1 year ago

“I love my new lampshade. Quality is excellent and shipping was very quick!”

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Posted 1 year ago

Hi Elizabeth, It brings us joy knowing that you are satisfied with the excellent quality of our products. We pride ourselves on providing a seamless shopping experience, and we are glad to hear that the shipping was speedy for you. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you in the future. Best wishes, Mara

Posted 1 year ago

Pooky Lighting Inc is rated 4.9 based on 829 reviews