Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 823 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 16th May 2025

158

Anonymous

Anonymous // 01/01/2019

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“Beautiful greenish-blueish ceramic lamp base in an unusual gourd shape paired with a colorful empire shade…perfect! Ties all the artwork and furniture together. And very unique!! No one wants the same old lamp from Target.”

Helpful Report

Posted 6 months ago

Hi Lisa, Thank you for your review! We're so glad to hear that the lamp fits perfectly in your space and complements your artwork and furniture. We appreciate your feedback and hope to assist you again in the future. Warm regards, Esther

Posted 5 months ago

“Just the perfect bedside table lamp. The wireless ability really works for that corner of the room and the fixture itself feels very high end. My only critique is that it isn't the brightest so its not going to light up your room but is great for reading a book or such as a bedside light”

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Posted 6 months ago

Hi Madeline, Thank you for your thoughtful review! We’re so glad to hear that the lamp is the perfect fit for your bedside and that the wireless feature works well in your space. We appreciate your feedback regarding the brightness—it’s great to know it’s just right for reading and creating a cozy atmosphere. Thanks again for choosing us! Warm regards, Esther

Posted 5 months ago

“Pooky Lighting has so many wonderful options and for very reasonable prices.”

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Posted 6 months ago

Hi Madeleine, Thank you for your review! We're glad to hear you’re happy with our selection and pricing. We appreciate your feedback! Warm regards, Esther

Posted 5 months ago

“I ordered the ZIngo Spotlight. It was incredibly beautiful and so well made. Unfortunately in the application I was using it, the bulb was too glaring to the eyes at the angle of installation. So I was able to return the 4 of the purchased 5, that I had not installed which was awesome. Their returns were easy and helpful. So nice when a company helps you when you face unexpected issues in an install. Will definitely order again from this great company!”

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Posted 6 months ago

Hi Greta, Thank you for your thoughtful review! We’re so glad to hear that you loved the Zingo Spotlight and found it well-made. We completely understand how lighting can be tricky depending on the application, and we’re happy to hear that the return process was easy and helpful for you. We really appreciate your kind words about our customer service, and we’re thrilled to know you’d order from us again. Kindly, Esther

Posted 5 months ago

“Received my table lamp and shade and…. she cute! Exactly what I was in need of to warm up a corner that didnt have access to an outlet.”

Pooky Lighting Inc 5 star review on 16th November 2024

Helpful Report

Posted 6 months ago

Hi Annie, Thank you for your fun review! We’re so happy to hear that the table lamp and shade are just what you needed to brighten up your space—without needing an outlet. We appreciate your feedback. Enjoy your new lamp! Kindly, Esther

Posted 5 months ago

“The shades I purchased arrived in wonderful condition and they were as exactly as described, and I am very pleased with them and they fit properly”

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Posted 6 months ago

Hi Barbara, Thank you for your review! We’re so glad to hear that the shades arrived in great condition and were just as you expected. It's great to know they fit perfectly and that you’re pleased with your purchase. We truly appreciate your feedback and hope to serve you again in the future! Kindly, Esther

Posted 5 months ago

“I was extremely impressed with the cordless lamp I purchased. It was packaged carefully and arrived in great condition. You can tell by the handfeel that it is great quality. Sometimes you pick up something made decades ago and you say to yourself, they don't make 'em like this anymore - well, Pooky does! Very clever details too with the magnets! Would definitely buy again.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your kind review! We're so glad to hear you're happy with your cordless lamp and that it arrived in great condition. We really appreciate your feedback and would be happy to have you shop with us again in the future! Kindly, Esther

Posted 5 months ago

“I purchased a beautiful fixture that unfortunately did not work in the room, but they were so quick to help me problem solve, except my return and credit me back. Very professional good company.”

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Posted 6 months ago

Hi Lori, Thank you for your thoughtful review! We’re sorry the fixture wasn’t the right fit for your room, but we’re glad we could help with the return process. We appreciate your kind words and are happy to have been able to assist you. If you need anything else in the future, feel free to reach out. Warm regards, Esther

Posted 5 months ago

“I have purchased two items from Pooky Lighting and have been very satisfied with quality and appearance of both items. Also, the customer service is exceptional.”

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Posted 6 months ago

Hello, Thank you for your review! We're so glad to hear you're happy with the quality and appearance of your items, and that you had a positive experience with our customer service. We truly appreciate your support. Warm regards, Esther

Posted 6 months ago

“Pooky lighting lampshades are beautifully made and are at a great price! The shipping is very quick and returns very easy. Highly recommend for all lighting needs.”

Pooky Lighting Inc 5 star review on 15th November 2024

Helpful Report

Posted 6 months ago

Hi Amy, Thank you for your review! We’re glad to hear you’re happy with the lampshades, shipping, and return process. We appreciate your recommendation! If you need anything else, feel free to reach out. Warm regards, Esther

Posted 6 months ago

“Lovely lights, perfect for my bookcases.”

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Posted 6 months ago

Hi Sue, Thank you for your review! We’re glad to hear the lights are a great fit for your bookcases. If you need anything else, feel free to reach out. Warm regards, Esther

Posted 6 months ago

“I had a difficult dormer space that had 200 year old plaster walls, very hard to fish wires through. My Pooky sconce is the perfect accent adding just the bit of light I needed for makeup and hair drying.”

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Posted 6 months ago

Hi Elizabeth, Thank you for sharing your experience! We’re so glad to hear that the Pooky sconce was the perfect solution for your challenging dormer space. We truly appreciate your feedback and are thrilled that our product is helping to brighten up your space! If you ever need anything else, don’t hesitate to reach out. Warm regards, Esther

Posted 6 months ago

“I could not be happier.”

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Posted 6 months ago

Hi Vicki, Thank you so much for your kind review! We’re thrilled to hear that you’re happy with your experience. We truly appreciate your support. If you ever need anything else, don’t hesitate to reach out! Warm regards, Esther

Posted 6 months ago

“Love my new lamp. Right size, darling shade and great price.”

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Posted 6 months ago

Hi Marguerite, Thank you for your wonderful review! We're so happy to hear that the lamp is just the right fit and that you love the shade. It's great to know you're pleased with both the style and the price. We appreciate your feedback and hope you enjoy your new lamp! Kindly, Esther

Posted 6 months ago

“Great product selection and quick shipping!”

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Posted 6 months ago

Hi David, Thank you for your great review! We're so glad to hear you’re happy with our product selection and quick shipping. We truly appreciate your feedback and hope you enjoy your purchase! Warm regards, Esther

Posted 6 months ago

“My experience in purchasing my lamp was absolutely wonderful. I had excellent customer service and beautiful communication. I absolutely love my lamp. It’s such gorgeous quality. The lampshade is hand painted and hand stitched. The packaging was charming. I am recommending Pooky to all of my friends and coworkers in the design industry. Thank you so very much.”

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Posted 6 months ago

Hi Janice, Thank you so much for your kind and thoughtful review! We're so glad to hear that you had a wonderful experience with both our customer service and your new lamp. Your recommendation means the world to us, and we truly appreciate you spreading the word to your friends and colleagues. Thank you again for choosing Pooky – we look forward to serving you again in the future! Kindly, Esther

Posted 6 months ago

“I am so pleased with my lampshade! It was difficult to make a decision because there are so many good options. The quality is just what I hoped for, a truly beautiful shade.”

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Posted 6 months ago

Hi Meghan, Thank you so much for your lovely review! We're thrilled to hear you're happy with your lampshade and that it met your expectations. We know it can be tough to choose with so many great options, so we're glad you found the perfect one. We appreciate your feedback and hope you enjoy your beautiful new shade! Warm regards, Esther

Posted 6 months ago

“I love love the lamp but not the shade. I have reached out to return but no one has reached out. I have already bought a different shade that I do love from them.”

Helpful Report

Posted 6 months ago

Hello Carmen, Thank you for your feedback! We’re thrilled you love the lamp, and we appreciate your patience with the shade return process. I’ve checked our system, and it appears you emailed us on Saturday. Our business hours are Monday through Friday, 8:30 am to 5:00 pm EST, and while we generally respond within one business day, we do ask for up to three business days during times of high volume, especially after weekends. Rest assured, your request is in our queue, and the return label will be sent as soon as possible. Thank you again for choosing us for your new shade—so glad it’s a perfect fit! Best regards, Julia

Posted 6 months ago

“Fast service, nice quality, well designed fixtures at a good price point.”

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Posted 6 months ago

Hi Johanna, Thank you for your great review! We're so glad to hear you were pleased with our service, product quality, and design. We work hard to offer great value, so it's wonderful to know you found that in your purchase. We appreciate your feedback and hope to welcome you back soon! Kindly, Esther

Posted 6 months ago

“I love Pooky. I have just driven the staff mad by ordering the same lampshade in 3 different sizes because I didn't read measuring instructions, and they were adorable and patient. My 3d iteration arrived this morning about a day after I ordered it, fingers crossed. As for style and construction--unbelievable at the price they charge. A genuine bargain in beauty. A shout out to Maria and the other woman whose name I have sadly forgotten for their kindness, empathy, and refraining from laughing out loud at me. THE BEST! ❤️❤️❤️”

Helpful Report

Posted 6 months ago

Hi Dona, Thank you so much for your lovely review! We’re so glad you’re happy with your shades and that our team could assist you through the sizing process. We're thrilled that you found the style and quality a great value. Thanks again for your patience and for choosing Pooky! Kindly, Esther

Posted 6 months ago

Pooky Lighting Inc is rated 4.9 based on 823 reviews