Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 824 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 824 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

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“I love these lampshades. I ordered two of them and was impressed with the quality and workmanship. I was so happy with the price and totally surprised that included with the shade was a harp and finial. What a bonus! No other company does this. I highly recommend this Pooky lighting company! Absolutely thrilled with my purchase!”

Pooky Lighting Inc 5 star review on 6th December 2024

Helpful Report

Posted 5 months ago

Hi Iris, Thank you for your feedback! We’re so glad to hear that you’re pleased with the quality of the lampshades and the bonus harp and finial. We really appreciate your recommendation and are happy you’re satisfied with your purchase. If you ever need anything, feel free to reach out! Warm regards, Esther

Posted 5 months ago

“I was hesitant to order based on the price but their cordless lamps are woth it! I ordered the Phileas and loved it so much that I ordered the Trindle lamp next. I love the heft/sturdiness of both lamp bases. They're easy to charge and hold their charge for a long time.”

Helpful Report

Posted 5 months ago

Hello, Thank you so much for sharing your experience! We’re so happy to hear that you’re enjoying both the Phileas and Trindle lamps. We truly appreciate your feedback and are grateful for your support. If you ever need anything else, feel free to reach out! Warm regards, Esther

Posted 5 months ago

“I am now officially obsessed with Pooky. I am beyond impressed with the quality of everything I have received. There are so many extra thoughtful details too. When I ordered lamp shades, they arrived with a beautiful brass harp and finial. I did not expect this and appreciate the extra thoughts. Everything is so elevated and way beyond the quality of what you get from bigger box retailers. Not to mention, there is so much variety in style too! LOVE everything about pooky!!”

Helpful Report

Posted 5 months ago

Hi Becca, Thank you so much for your thoughtful feedback! We're really glad to hear you're happy with the quality and the extra details, like the brass harp and finial. We’re also happy you’re enjoying the variety of styles we offer. Thanks again for choosing Pooky! Kindly, Esther

Posted 5 months ago

“Very easy to order and the shipping was fast!”

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Posted 5 months ago

Hi Shannon, Thanks for sharing your feedback! We're happy to hear the ordering process was easy and that your order arrived quickly. Warm regards, Esther

Posted 5 months ago

“I had a wonderful experience buying from Pooky. Amazing selection, beautiful high-quality products and when I had to make a return (simply because I changed my mind) it couldn’t have been easier. Pooky will always be the first place I look for lighting!”

Helpful Report

Posted 5 months ago

Hi Cara, Thanks so much for your kind words! We're glad to hear you had a great experience with our selection and found the return process easy. We appreciate you choosing Pooky for your lighting needs. Warm regards, Esther

Posted 5 months ago

“Could not be anymore pleased with the quality and customer service! I am THRILLED!!”

Helpful Report

Posted 5 months ago

Hi Kimberly, Thank you so much for your kind review! We're really happy to hear that you're pleased with the quality of our products and our customer service. If you ever need anything else, feel free to reach out. We're here to help! Warm regards, Esther

Posted 5 months ago

“I didnt know thi store and has become one of my favorite lighting brands ! not only the design but all aspects related to each of their products. It makes really easy to buy here. All products come perfectly specigy with details and aspects needed for the correct intalation.”

Helpful Report

Posted 5 months ago

Hi Maria, Thank you for your review! We’re glad to hear that you’ve enjoyed shopping with us and that our products and details have made the process easy for you. We appreciate your feedback and support! If you need anything else, feel free to reach out. Kindly, Esther

Posted 5 months ago

“The Pooky website is easy to navigate.The packaging was sturdy and my lamp and shade arrived in a reasonable amount to time. I do like that I can choose from a variety of lamp shades to customize my piece.”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review! We're glad to hear that you found our website easy to navigate and that your lamp and shade arrived safely and on time. If you need anything else, don't hesitate to reach out. We appreciate your feedback! Kindly, Esther

Posted 5 months ago

“Great solution for sconces placed in areas without hard wiring. Love the look in my home. Bought some for my son,also, Super fast delivery!”

Helpful Report

Posted 5 months ago

Hello, Thank you for your wonderful review! We're so glad the sconces are a great solution for your space and that they fit perfectly in your home. We truly appreciate your kind words about our fast delivery. If you need anything else, don't hesitate to reach out. Thanks again! Warm regards, Esther

Posted 5 months ago

“Very fast shipping, excellent packing.”

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Posted 5 months ago

“Very responsive customer service!”

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Posted 5 months ago

Hi Kate, Thank you for your kind review! We're so glad to hear that you had a positive experience with our customer service. We’re always here to help, so feel free to reach out if you need anything in the future! Kindly, Esther

Posted 5 months ago

“Fast service ...... love my lamp nd shade.....however it does not give off enough light for my needs”

Helpful Report

Posted 5 months ago

Hi Camille, Thank you for your review! We're so glad to hear that you love your lamp and shade, and we appreciate your feedback on our fast service. If you have any questions or need further assistance, feel free to reach out. We're here to help! Kindly, Esther

Posted 5 months ago

“The lamps are fabulous. Wanted to check this brand out to sell to clients and tried them for my Thanksgiving tables. Quick shipping. Great packaging. I am so impressed with quality of shades. Can’t wait to order more!”

Helpful Report

Posted 5 months ago

Hi Katie, Thank you so much for your lovely review! We’re so happy to hear that you’re pleased with the lamps and shades, and that they worked well for your Thanksgiving tables. We really appreciate your support and look forward to helping you with your next order. If you need anything, don’t hesitate to reach out! Kindly, Esther

Posted 5 months ago

“I love your lamp shades and ordered more since you offered sale!!!!!”

Helpful Report

Posted 5 months ago

Hi Jacqui, Thank you so much for your great review! We're thrilled to hear that you're loving your lamp shades and that the sale helped you add more to your collection. If you ever need any assistance, don’t hesitate to reach out. Thanks again for choosing us! Kindly, Esther

Posted 5 months ago

“Great company! Awesome customer service and super quick shipping.”

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Posted 5 months ago

Hi Holly, Thank you for your wonderful review! We're delighted to hear that you had a great experience with our customer service and fast shipping. We truly appreciate your support and hope to serve you again soon! Kindly, Esther

Posted 5 months ago

“The most stunning lamp shade I have ever seen! It’s even gorgeous on the inside! It arrived well packed in a large box and I really appreciate the care this company shows for its products. I will definitely order from Pooky again.”

Helpful Report

Posted 5 months ago

Hi Jolie, Thank you for your kind review! We're so glad to hear you love the lamp shade and appreciate the care we put into packaging. We’re happy it arrived safely, and we look forward to serving you again in the future! Warm regards, Esther

Posted 5 months ago

“Not only does Pooky provide outstanding, quality lamps, but they're shipping and handling are quite remarkable, too. I had my latest order in four business days!”

Helpful Report

Posted 5 months ago

Hello, Thank you for your wonderful review! We're so happy to hear you're pleased with the quality of our lamps and the fast shipping. We truly appreciate your feedback and look forward to helping you again in the future. Kindly, Esther

Posted 5 months ago

“Great customer service, fast shipping, quality product! Exactly what I was looking for.”

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Posted 5 months ago

Hi Rachel, Thank you for your great review! We're so glad to hear you're happy with the product and our service. We truly appreciate your support! Kindly, Esther

Posted 5 months ago

“Beautiful lighting with very fast shipping. I think this is the beginning of a beautifully bright partnership.”

Helpful Report

Posted 5 months ago

Hi Jamesia, Thank you for your wonderful review! We're so glad you’re happy with the lighting and the fast shipping. We’re excited to be a part of your space and appreciate your kind words! Warm regards, Esther

Posted 5 months ago

“Love all the lamps I have from Pooky. The lamp shades are very nice .”

Helpful Report

Posted 5 months ago

Hi Susie, Thank you for your kind review! We're so happy to hear that you're enjoying your lamps and shades from Pooky. We appreciate your support and hope they continue to add a special touch to your space! Kindly, Esther

Posted 5 months ago

Pooky Lighting Inc is rated 4.9 based on 824 reviews