Pooky Lighting Inc Reviews

Name: Pooky Lighting Inc
Address: 7086 Carlisle Pike, Carlisle, Pennsylvania
Rating: 4.91

4.9 Rating 825 Reviews

98 %

of reviewers recommend Pooky Lighting Inc

4.9

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pooky Lighting Inc 5 star review on 19th May 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I puchased two small sconces for our bookshelves in our Media Room. The shades are the perfect shade of yellow to blend seamlessly with the blues already in this room. The amount of light reflection in the evenings makes the room feel cozy! Adore Pooky Lighting!”

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Posted 9 months ago

Hi Sharon, Thank you for your lovely review! We’re thrilled to hear that the sconces are the perfect shade of yellow and complement the blues in your Media Room. It’s wonderful to know they’re creating a cozy ambiance with their light reflection. If you need anything else, we’re here to help. Kindly, Esther

Posted 9 months ago

“So happy with my charming small lamps! They add so much personality to my living room and kitchen.”

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Posted 9 months ago

Hi Michele, We’re so glad to hear that you’re happy with your lamps! It’s great to know they’re adding personality and charm to both your living room and kitchen. If you need anything else or have more decorating needs, just let us know! Kindly, Esther

Posted 9 months ago

“I had an issue with a light shipped directly from the UK Pooky to the United States. After some confusing and unsatisfactory correspondence with the support team I dealt with initially, other respresentatives of the company took my concerns seriously and promptly resolved the issue. I've had multiple positive transactions with Pooky; overall they're a wonderful company to work with.”

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Posted 9 months ago

“I only purchased the lampshade. See Review below.”

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Posted 9 months ago

“Love my light fixture! Its unique and fits my space perfectly!!”

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Posted 9 months ago

Hi Linda, We’re thrilled to hear that you love your light fixture and that it’s a perfect fit for your space! If you have any more projects or need assistance in the future, don’t hesitate to reach out. Enjoy your new lighting! Kindly, Esther

Posted 9 months ago

“Have purchased a few lighting pieces and so far love everything I’ve purchased!”

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Posted 9 months ago

Hi Rachel, Thank you for your continued support! We’re delighted to hear that you love everything you’ve purchased so far. If you need any assistance or have more projects in mind, we’re here to help! Kindly, Esther

Posted 9 months ago

“The quality of the lampshades is perfect! The shipping was super quick too!”

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Posted 9 months ago

Hi Kasey, Thank you for your feedback! We’re glad you’re happy with the quality of the lampshades and the speedy shipping. If you need anything else, feel free to reach out! Kindly, Esther

Posted 9 months ago

“The lamp shades I purchased are unique, high quality and really elevated my lamps. They also arrived quickly.”

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Posted 9 months ago

Hi Liz! Thank you for your review! We’re glad to hear you’re pleased with the lampshades and that they arrived quickly. If you need anything else, just let us know! Kindly, Esther

Posted 9 months ago

“Love the quality of these shades!”

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Posted 9 months ago

Hi! Thank you for taking the time to leave a 5-star review. We are happy to learn that you love the quality of our shades just as much as we do! Feedback from our customers is always appreciated. Kindly, Esther

Posted 9 months ago

“I love the darling pink lampshades I bought to complete the improved look to the etched glass boudoir lamps I inherited from my mother and now want to bequeath to my niece. Good quality. The only reason for 4 stars instead of 5 is that they apparently included new harps, but they are for much smaller lampshades than these. I happen to need to replace the old harps and really could have used the correct size of harps, and I’ve just had to order the appropriate size from Amazon to complete this little project. The lampshades were packed perfectly and were delivered very quickly. Would definitely buy from Pooky again.”

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Posted 9 months ago

Hi Virginia, Thank you so much for your kind words and feedback! We're delighted to hear that you love the pink lampshades and that they’re contributing to the beautiful look of your inherited lamps. We’re sorry to hear about the issue with the harps. We do strive to provide the best possible service, but unfortunately, we can’t guarantee that our products will be compatible with non-Pooky fixtures, which may sometimes result in mismatched parts. We appreciate you letting us know and are glad you were able to find the correct harps to complete your project. If you ever need assistance or have any more questions in the future, please don't hesitate to reach out. Warm Regards, Esther

Posted 9 months ago

“As a textile artist, fabric and form are fundamental. My Pooky shades are beautifully well-made and just make me smile. As elegant lit and unlit, form & function simply stated.”

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Posted 9 months ago

Hello Marguerite, Thank you so much for your thoughtful review! We’re thrilled to hear that the Pooky shades are resonating with your artistic sensibilities. It’s wonderful to know they bring you joy both in their form and function. If you ever need more shades or have any other feedback, feel free to reach out. Warm Regards, Esther

Posted 9 months ago

“Oh my gosh! Your company has the best customer service I have experienced. When I returned some shades, you all re-ordered immediately and FedEx delivered the next day both times! Thank you so much for the excellent customer service and keep up the great work!”

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Posted 9 months ago

Hi Elizabeth, Thank you for the great feedback! We're pleased to hear that our customer service has met your expectations and that the return and reorder process went smoothly. We appreciate your support and are here if you need any further assistance. Warm Regards, Esther

Posted 9 months ago

“We LOVE Pooky Lighting and shades. The quality to price point ratio is SUPERB, the delivery is super fast, and every single design is so lovely. Our clients are THRILLED with their Pooky purchases, too!”

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Posted 9 months ago

Hi Mandy! Thank you for the fantastic review! We're delighted to hear that you love our lighting and shades as much as we do. We truly appreciate your support and are thrilled to be a part of your design success! If you ever need anything or have more feedback, don’t hesitate to reach out. Warm Regards, Esther

Posted 9 months ago

“The Stucco Table Lamp in turquoise is stunning! Remarkable detailing and craftmanship. The lampshade selections are fun and even prettier in person. I didn't get the bulb I ordered but oh well.”

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Posted 9 months ago

We're so pleased that you are happy with your purchase! The combinations are nearly endless for our wonderful Stucco lamp! Very sorry that you did not get the bulb you ordered. Please email us at hi@pooky.com with your details and we'll make it right! Thanks for taking the time to write us about your experience. Regards, Regan

Posted 9 months ago

“Such positive experiences with Pooky Lighting! I love the lamp/shade and the rechargeable bulb is brilliant. I also needed to make a return and it could not have been easier. Have already made a second purchase! Thank you!”

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Posted 9 months ago

Thank YOU! We're so happy that you had a great experience with us. Our amazing rechargeable collection has been a big hit and we can't wait to bring more amazing lamps using our incredible Genesis light bulb! We appreciate you coming back to make a second purchase and look forward to the 3rd! Kind regards, Regan

Posted 9 months ago

“Shipping was incredibly fast! I got my lampshades the next day after ordering.”

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Posted 9 months ago

Fantastic! Our team works very hard to get the products out to our customers as quickly as possible.. Thank you for your kind review and we're thrilled you had a great experience with us! Kind regards, Regan

Posted 9 months ago

“I love my new lamp! The color is perfect and the shade is lovely.”

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Posted 9 months ago

Hi Lynn, Thanks again for your 5-star reviews! We couldn't be happier that you're thrilled with all your Pooky purchases! Visit us again soon as we have more wonderful products on the way... Kind regards, Regan

Posted 9 months ago

“I didn’t realize I needed this in my life until I purchased it. I absolutely love it. Great quality, great packaging, shipping was faster than I expected. Just all around great product and experience with the company.”

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Posted 9 months ago

Thanks for your wonderful review! We're thrilled you had a good experience with us. Visit us again soon as we have many more amazing products coming throughout the next few months! Kind regards, Regan

Posted 9 months ago

“I discovered Pooky in London in 2015 and immediately knew we needed Pooky lampshades in the US. I even tried to find a way to import them, but the UK fittings and US fittings are not compatible. I am SOOOO extremely happy Pooky now, 9 years later, has a presence in the US. I just made my first purchase of 4 lampshades which totally transform the space in our new family room and our new bedroom. YAY Pooky. Welcome to the US market. I know you'll be a huge success!”

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Posted 9 months ago

Hi Elizabeth, Thank you for all the kind comments! We are thrilled to be in the US with many adoring fans having waited so patiently for our arrival! More to come from us so keep a close eye on our site as we have several new collections to come...And, have a look at our amazing cordless collection. Pairing one of these up with one of our spectacular shades will brighten up almost any space in and outside your home! Kind regards, Regan

Posted 9 months ago

“Pooky!💡 This was my first purchase and I can’t tell you how beautiful my lights are! I was blown away on the beauty and quality! I tell everyone about Pooky!”

Pooky Lighting Inc 5 star review on 5th August 2024

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Posted 9 months ago

Hi Lora, Thank you so much for taking the time to leave a review! We’re thrilled that you’re blown away by the beauty and quality of your lights.We truly appreciate your support and always appreciate the feedback from our customers. Warm Regards, Esther

Posted 9 months ago

Pooky Lighting Inc is rated 4.9 based on 825 reviews