US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bilal Mansoor Abbasid helped me. US Mobile CS is really helpful!”

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Posted 3 years ago

“Bilal Mansoor Abbasid was very helpful.”

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Posted 3 years ago

“Ghazanfar provided outstanding service and showed exemplary customer service. Thank you sir for your support.”

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Posted 3 years ago

“I spoke with Faais Imtaiz 11.14.21 to trouble shoot 2 issues. He patiently and politely resolved both issues. I remain a USMobile customer after 2 years. Thank you!”

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Posted 3 years ago

“I had the best customer service ever.... Thanks to Joshua Roy for his patience and expertise!!! YOU WERE TRULY AMAZING AND HELPFULL!!!”

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Posted 3 years ago

“After a horrific time in which changing my CC info resulted in all of my lines expiring (hence 4 stars instead of 5), I wanted to thank Zain Sarwar who helped me fix not only my own mistakes, but also a prior CSR's, and get all of my line back on the plans I wanted and on autopay, in a handful of minutes. They were patient and empathetic, and resolved things quickly. Thanks Zain!”

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Posted 3 years ago

“Sam was extremely patient and helpful in enabling MMS to work on my phone.”

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Posted 3 years ago

“I had an amazing experience when working with Syed Ihsaan when trying to corrected functions that were not working on my phone. His patience, knowledge and direction was instrumental in walking me through every correction. This was the third such call I have encountered with US Mobile’s technical team and each time I receive the same excellent service.”

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Posted 3 years ago

“Navid helped me out today and provided outstanding customer service! He stayed on the line the entire time to make sure my problem was solved. He deserves a bonus lol! Thanks Navid!”

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Posted 3 years ago

“Waleed Iftikhar worked hard for almost an hour to solve my many problems. His skill level and customer service skills are top notch and excellent!”

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Posted 3 years ago

“Thinking about switching to US Mobile and had questions regarding the plan on Amazon and if my phone would be compatible. I called and got Harris who was so kind and helpful that I have decided to try US mobile. If I love the service and all the customer service reps are as great as he is, I will stay with the company for a long time.”

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Posted 3 years ago

“Customer Service is always amazing with this company. Agent Name : Syed Ihsaan Took excellent care of me and fixed my issue within 5 min. Pretty amazing for any cell phone carrier. Also, there are never any surprise charges when it comes time to pay the bill. I'm one happy customer!”

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Posted 3 years ago

“Spoke with Syed Ihsaan who was able to fix my issue quickly & efficiently. 10/10.”

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Posted 3 years ago

“Nobel customer service rep was excellent and made a stressful situation of traveling abroad with connectivity into a fantastic customer service experience.”

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Posted 3 years ago

“Syed Ishaan helped me activate my service . Was very professional and knowledgeable . Outstanding service”

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Posted 3 years ago

“Shan Ali was absolutely patient, knowledgeable and helpful in getting us connected to US Mobile even though it took hours due to issues with our phones.”

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Posted 3 years ago

“First customer service that has truly surprised me with their professionalism and respect towards the customer. I had the pleasure of speaking with Bilal Manzoor from US Mobile who was quite knowledgeable and extremely patient with me. I hope he gets recognised for his hard work and gets a well deserved promotion!”

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Posted 3 years ago

“US mobile's customer support team always answers my questions in a timely and friendly manner. Special shout out to Nobel for going above and beyond when I had an issue with my data.”

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Posted 3 years ago

“I had an ongoing issue with my data connectivity since 6 days. This young lad named Waleed Iftikhar helped me to put apns and his tone was very friendly. Us mobile should hire more people like this mate. Cheers”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

US Mobile is rated 4.7 based on 2,643 reviews