US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.73

4.7 Rating 2,643 Reviews

94 %

of reviewers recommend US Mobile

4.7

Based on 2,643 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usama Saleem delivered excellent customer service. He resolved all of my issues today while being very attentive, professional and knowledgeable. Give him a raise please!”

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Posted 3 years ago

“VERY HAPPY WITH MY SERVICE. ADDING ANOTHER LINE. CUSTOMER CARE IS GREAT .CAN'T REMEMBER ALL THE NAMES BUT EVERYONE WAS GREAT.THE LAST GUY WAS GHAZANFAR ALI HE WAS GREAT. LOOKING FORWARD TO MY NEW LINE . THANK'S.ONNE HAPPY CUSTOMER”

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Posted 3 years ago

“I had a small trouble activating my eSIM, but customer service Faaiz Imtiaz was amazing, so helpful, walked me through the process and had a lot of experience and knowledge on how to assist me. He stayed on the phone with me for an hour and resolved every issue I had. I am very satisfied with the customer service personal.”

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Posted 3 years ago

“Zakria Farooqi was extremely helpful, he walked me through all the Steps, (I lost my Sim card ) and He helped me to reactivated he was on the phone with me over an hour very patient I really appreciated it. Best customer service thank you so much”

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Posted 3 years ago

“Nobel was the most kind, patient, and thorough representative I've recieved assistance from. Regaining service with a physical sim card was quick and easy”

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Posted 3 years ago

“Talha was incredible in helping me get my service back up and running. He was very patient and kind. We even had some laughs too!!”

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Posted 3 years ago

“US Mobile had a great service on the phone. They are very patient and helpful. Samantha Javed was very nice and very helpful. She helped me with every step to activate the new line. I am very satisficed with the service that was provided!”

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Posted 3 years ago

“Was extremely helpful and very patient. Helped me get all of my account updated! A+++ Much thanks ❤️”

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Posted 3 years ago

“Thank you US Mobile for your Technical Service by Iqra Muhammad! Seriously the best phone troubleshooting knowledge and high level of courtesy we've ever experienced. We appreciate you Iqra!”

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Posted 3 years ago

“Today I had an excellent experience working with Anum to activate service for my Father's Kyocera Dura XV and my iPhone X. She was knowledgeable and exact in her instructions. She demonstrated patience as this was the first time we have switched carriers. She answered all of my questions. She delivered excellent customer service and it was a pleasure to speak with her. She has a great attitude and is an asset to U.S. Mobile! Every time I've called US Mobile, I have had a great experience with each customer service representative I've spoken to, and I've added Anum to the growing list of individuals who do an excellent job there!”

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Posted 3 years ago

“This representative Was very helpful”

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Posted 3 years ago

“Ghazanfar Ali was tremendously helpful. He was able to answer all of my questions and I am extremely satisfied with the service he provided.”

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Posted 3 years ago

“Nobel, is a real asset to yours, or any other company under which he works. He showns and unending patience, and even greater understanding or the issues brought up by the costumers. I really felt relaxed and supported throughout a very complex issue surrounding my account, and then, the set up of of a Pool for both my phone lines. He has a through knowledge of the company and its services. Best person ever to contact in US Mobil's Costumer Services. Congratulations for having such a devoted and, efficient and persoanble eorker in your company...!”

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Posted 3 years ago

“Ghazanfar Ali helped me beyond measure to fix a problem that happened when I switched to US MOBILE. He was on the phone with me for over 4 hours. Very polite & patient. If you have a problem ask for him. I highly recommend him.”

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Posted 3 years ago

“Usama was incredibly helpful and patient with me as we worked to set my wife’s phone up. He was knowledgeable and friendly - a great customer service experience.”

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Posted 3 years ago

“Such a great cell company. If you want to talk with someone instead of just messaging back and forth, just call. I had an issue with activation , my phone stinks, then I called and talked with Syed Ihsaan and he took care of me. Very friendly and thorough. Great experience. Thank you Syed and US Mobile.”

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Posted 3 years ago

“Ghazanfar Ali tried her best to help me, hopefully things will work now”

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Posted 3 years ago

“dia was a great rep who helped me tremendously”

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Posted 3 years ago

“Love that customer service is 24/7 365 days a year. Questions were answered. Very professional.”

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Posted 3 years ago

“I didn't have to change my plan because US Mobile's new plan gives me even more data. The representative was very helpful and helping me navigate through the website to pay my bill. I will be opening an additional line for my parent. It's been over a year and US Mobile service has been excellent. No drop calls and the data speeds have been great.”

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Posted 3 years ago

US Mobile is rated 4.7 based on 2,643 reviews