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US Mobile Reviews

4.8 Rating 2,627 Reviews
95 %
of reviewers recommend US Mobile
4.8
Based on 2,627 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

We logged out of the account and logged back in and the same exact customer service person came back online to help. He already knew the problem, and was able to fix our problem quickly!
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Posted 5 years ago
I did some stuff wrong but got help. It worked out...the support lady was so sweet and helpfull
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Posted 5 years ago
Great service! Thank you Muhammad Affan, for helping me solving my problem faster than I though it would be!
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Posted 5 years ago
Syed helped me greatly switching phone... great service, everything was awesome - 10 stars!
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Posted 5 years ago
Aroosha provided good service in getting SIM card working on a new iPhone.
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Posted 5 years ago
Taha Khan was super friendly and attentive. I am with US Mobile for the past 2 years and I love the cool UX interface on their website + the very good quality of service.
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Posted 5 years ago
Taha Khan was very helpful in assisting me in what I needed regarding my cell service.
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Posted 5 years ago
Taha Khan was great and very helpful.
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Posted 5 years ago
The best mobile service ever. I really enjoying this service.
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Posted 5 years ago
Aroosha was very quick with his responses. Genuinely helped me guide through a confusing situation and fixed the problem.
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Posted 5 years ago
Taha quickly and kindly helped me out when I contacted US Mobile customer service chat. Honestly impressed with the service I received anytime I contacted their customer service. Thanks again Taha for your help!
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Posted 5 years ago
Syed Hasan was very helpful in assisting me with multiple needs for my mobile solution! I really appreciate his diligence and friendliness.
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Posted 5 years ago
Never bothered to ask for his name. But he is the best! Solved my problem very quick.
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Posted 5 years ago
US Mobile has been a wonderful and helpful company during the COVID-19 Pandemic! Their customer service rep today, Amna, easily was the nicest representative I'd ever had the pleasure of speaking to! I will be staying with them going forward, no question!!!
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Posted 5 years ago
Instant revival of my unlimited plan data. Never had such service from another company! A+ customer service.
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Posted 5 years ago
I have talked with agents but I had one agent that was the best. Nobel Abid was the best agent I have had. I have been going crazy because I need my phone number but he helped my be able to get my number back. So I appreciate US Mobile for such a skilled worker as Nobel Abid. ❤️🥰🥰🥰❤️❤️❤️🥰🥰 I love the chat option as well it’s easy not alotta work and I feel like I always have gotten someone fast.
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Posted 5 years ago
Really helpfulcustomer service!
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Posted 5 years ago
I’ve always had a soft spot for US Mobile and the genius that went into creating the name. It’s like I was one day dreaming that perfect dream.. You know the one! Perfect house, beautiful kids! Trophy wife named Kamil. Everything is just perfect! But one day I lost my us mobile sim card Somehow and my perfect life turned upside down and as soon as I thought that life was about to crash into the ocean.... Kamil answers the customer service request like a powerful guardian angel to make everything perfect again by the touch of a perfect finger..... 😘
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Posted 5 years ago
They do their best. It's the most anyone could expect
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Posted 5 years ago
Syed Hasan did a great job in helping me out with phone issues. He was patient and polite and friendly at all times...which can be difficult with tricky, time consuming issues. Thanks Syed, I hope your co-workers and supervisors appreciate you as much as I do. Best regards, Ann Fisher
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Posted 5 years ago
US Mobile is rated 4.8 based on 2,627 reviews