“One month only as a customer of Utility Point . The change over was smooth with good communications . Prices suit me including daily charges which are fair .”
“Smooth and efficient transfer to utility Point with clear and easy to follow web site.
Only disappointment that they could not use my old smart meter”
“Have just switched from Ovo onto a fixed rate. Much cheaper. Switch process was really easy. Noting the negative reviews on here - time will tell whether I’ve done the right thing. So far so good.”
“Easy switch and very good rates. Responsive and helpful customer services; would definitely recommend. If you're thinking of switching, please feel free to use code Turquoise1040303 and we will both get £25 credit.”
“Reading these reviews it suggests this company is a money grabber however in my case I owe them at the moment a few months ago they wanted to increase my payments but I asked them to put it on hold since then I am in debt to them
Phoning is no problem they listen to what you say and work with you
I am in the process of asking them to increase my payments in fact I am going to pay them the outstanding money I owe them
I find them very fair and no I do not work for this company for those customers who appear to have problems just explain you would like a line manager to examine your your account”
“Early days as I have recently switched, but I have been impressed with the service so far. It’s really great not to be kept on hold for ages when you phone in.”