“I was thrilled at both the price of my printer cartridges and the speed with which the order arrived with no charge for postage. The interfering factor, however, is that the company failed to put my unit number (which was included in my order) on the address. If it had not been a post-person familiar with me, the package would have been returned, and I note, that the post-person on that day does not always have my delivery route.”
“Why did I receive old cartridges? One was manufactured in 2015 and the other in 2017. When are they guaranteed until? Are your products guaranteed? How long do they stay good? Do I need to check with the manufacturer?
My last 2 cartridges were manufactured in 2020 and I had them for over a year before using them, so I am concerned. Please respond. So far I will have to rate you poor.”
“I had placed HP Ink order and received order confirmation on 25-Jul-2021. Looks like there was some issue with ValueTekno system and as a result I never received any follow-up communication and did not receive my order. After I contacted their representative, I was promptly refunded 100%. They did not had the ink in stock. Eric had one expired ink cartridge and he sent to me free of cost. So far, that expired ink is working fine. Overall, I am pleased with the service and would recommend ValueTekno.”
“My biggest concern was to get my product to me as soon as
Possible, and I specifically asked how long it would take and was told no later than Tuesday and I did not receive until Thursday. Very disappointed.”
“The item I purchased was the exact original replacement cartridge for my printer...not an aftermarket replacement.
The price was over $14.00 less than what was selling for at Best Buys & Staples which only goes to show how much more those companyies overcharge for the same item.”
“The ink cartridge I ordered from ValueTekno was $6.00 cheaper than the exact same item at Staples. Every little bit helps. Their customer service is great. I used the "chat" option on their site to check about delivery and Eric called me the next day to confirm my tracking number. Imagine that!!!”
“My first purchase at ValueTekno began with an accidental online visit to ValueTekno where I had the opportunity to chat with Eric. Eric was super nice and knowledgeable with the product, the TN-750 Ink Toner for a Brother 8900 series I needed. The price was well below what others listed it for. I explained to Eric that I had suddenly run out of ink in my printer and that I needed a toner like yesterday. He assured me that he would ensure that one was expedited out to me the following (Thursday) morning to be delivered Monday. The delivery was made two days later on Saturday with two days to spare. Great customer service and appreciation by Eric.”
“My first purchase at ValueTekno began with an accidental online visit to ValueTekno where I had the opportunity to chat with Eric. Eric was super nice and knowledgeable with the product, the TN-750 Ink Toner for a Brother 8900 series I needed. The price was well below what others listed it for. I explained to Eric that I had suddenly run out of ink in my printer and that I needed a toner like yesterday. He assured me that he would ensure that one was expedited out to me the following (Thursday) morning to be delivered Monday. The delivery was made two days later on Saturday with two days to spare. Great customer service and appreciation by Eric.”
“Got little problem with my 1st order with them , but Eric from they’re customers service just done his amazing job and made my order arrived on time , thanks again and I’ll back for the business again”
“I placed an order for some HP96 toner cartridges. I was charged for them. when I look at my order, it states that it is still processing. I spoke with a rep who said HP keeps promising to send and have not received yet. I asked why am I being charged for something that has not been shipped yet. The rep was going to check with the accounting department and never heard back from them. I understand that the HP 96 has been discontinued and do not fault ValueTekno for this. Nor do I fault waiting because of what HP is saying. The rep called me back and had a few alternatives for me. He was able to answer all my questions and was very kind and courteous. This is the way business should be!”
“I can't give my experience any more than one star at this point. I ordered a toner and it hasn't even shown up at my house yet. It's difficult to rate something you don't have. So far this experience of ordering from ValueTekno is not a very good one.”
