Vape UK Reviews

Name: Vape UK
Address: Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton, Portslade
Rating: 4.84

4.8 Rating 11,288 Reviews

96 %

of reviewers recommend Vape UK

4.8

Based on 11,288 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01273 964252

Email:

info@vapeuk.co.uk

Location:

Vape UK, Unit 2a Victoria Trading Estate, Victoria Road, Brighton
Portslade
BN41 1XQ

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Vape UK 5 star review on 24th November 2021

Paula Cibotaru

Vape UK 5 star review on 23rd November 2021

Jaroslava Fercakova

Vape UK 5 star review on 11th November 2021

Stacey Lopez

Vape UK 5 star review on 8th November 2021

Jodie Nettleship

Vape UK 5 star review on 30th October 2021

Helen Jones

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice flavour and convenient but not strong enough to completely stop smoking cigarettes”

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Posted 2 years ago

“Good service at good prices.”

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Posted 2 years ago

“fast delivery”

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Posted 2 years ago

“Im sure I purchased 3 grape ice nicsalts which i still haven’t received i would appreciate if you could check that did you receive my order thank you”

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Posted 2 years ago

Hi Mahbub, Thank you for taking the time to leave a review for us, it is very much appreciated. With regards to the purchase of 3 Grape Nic Salts, we cannot find any reference for you having placed an order for these products under the name and email address provided on your review. The only items ordered were hardware and not any such e-liquids. Could you have ordered under a different name or email address? If so, let us know on email at info@vapeuk.co.uk, where we can look into this further you as a matter of priority. Kind regards, Michael @ Vape UK.

Posted 2 years ago

“It’s okay but leaks in my mouth and leaks 24/7 other than that it’s fine”

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Posted 3 years ago

“Neither good nor bad. Haven't gone above and beyond but have not failed either.”

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Posted 3 years ago

Thank you for your review Liam, glad we got the basics tied up and sorted for you :) If you ever need any help or advice, just drop us an email at info@vapeuk.co.uk and we will be sure to go above and beyond to help you out, and if for whatever reason you believe we have failed you, just let us know. Best regards, Michael @ Vape UK

Posted 3 years ago

“Very quick delivery. Don’t like new packaging . The lid fell off and vape juice went every where”

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Posted 3 years ago

“Product was as described but DPD delivery were not so prompt... won’t be paying for next day again.”

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Posted 3 years ago

Thank you for taking the time to leave a review for your recent purchase Chris, I can only apologise once again that DPD let us down with your next-day delivery on this occasion. As mentioned on email, they are normally very reliable for us when handling our customers orders, it is just a shame they didn't fulfil their promise for you this time round, and especially considering it was your first order with us. We processed a refund for the next-day delivery cost, which should be showing back in your account within five working days. If you wish to place another order with us, email me at info@vapeuk.co.uk prior to doing so and I will get your order on their next-day service again, in the hope it will restore your faith in their service. Kind regards, Michael @ Vape UK

Posted 3 years ago

“Mister freezy grape ice pop, its medium strong flavour, not bad. The bunny cookie with banana, I think they hide inside vanilla, because I don't like it at all in any flavour and i can feel it. For me it is NO. But for people who like vanilla it can be YES”

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Posted 3 years ago

“Got confused by the +2 option though it was adding two”

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Posted 3 years ago

Thank you for your review, sorry to hear you were confused by the 18650 batteries we sell and the quantities they are available in, we have them listed as single products, with a multibuy discount applied to them if you purchase 2 or more of the single item products. Kind regards, Michael @ Vape UK.

Posted 3 years ago

“My new cube pod vape arrived and included 2 refill coil tops. After opening and beginning to use my vape to then use my refill coil top to then discover it had no white filter inside of the coil so doesn’t work when attempting to vape it begins to flash green then red and wasting 3 quarters of liquid as this wasn’t recognised until afterwards and never having this problem before.”

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Posted 3 years ago

“Tracking said the item would be delivered on 2nd today is the 4th and am still waiting”

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Posted 3 years ago

Hi Belinda, Thank you for leaving a review, sorry to hear you were left disappointed by the delivery time. The order you placed with us on Boxing Day was processed and dispatched at the earliest time available to us on the 29th December, due to Royal Mail not collecting on Sunday or Bank Holiday Monday, where it then left us on the 30th, on the standard Tracked 48 service. The earliest available delivery day would have been Saturday 2nd of January, making this two working days, although this is not a guaranteed service and we advise our customers to allow up to seven working days. I can see from the tracking information that it was delivered on Monday January 4th, the third working day possible for delivery. For future orders with ourselves, we do offer a number of next day delivery options on our site, which are guaranteed to be delivered next day. Many thanks, Michael @ Vape UK.

Posted 3 years ago

“I will be giving the gift card as a present so i don't feel qualified to leave a review.”

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Posted 3 years ago

“Great vape but very late.”

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Posted 3 years ago

Thank you for taking the time to leave us a review Jessica, I can only apologise for your ordering being delayed in transit by Royal Mail. Unfortunately due to the ongoing Covid19 Pandemic and the recently imposed UK lockdown Royal Mail are experiencing a huge demand on their delivery network with the influx of people ordering online, as well as the early Christmas retail rush. Thankfully everything appears to be easing back to normal in terms of delivery times. Kind regards, Michael @ Vape UK.

Posted 3 years ago

“I’m very picky with liquids so ordered from here. I only use one liquid flavour. I ordered 3 bottles and got two bottles of it and one random bottle. Wasn’t happy about this, would’ve preferred a refund as I won’t use the other liquid. Had to place a second larger order so hoping this doesn’t happen again.”

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Posted 3 years ago

“I didn’t receive my free liquids”

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Posted 3 years ago

“Giving a 3 as the drip tip broke within 4 days all I was doing was opening the lid which is extremely stiff ATM. This is a review of the product however the service from Vape UK was decent.”

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Posted 3 years ago

“Liquid quality is good but delay was in time”

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Posted 3 years ago

Hi Ali, Thank you for taking the time to leave us a review, it is very much appreciated. Sorry for the delay in receiving your order from us, Royal Mail collected the item on Thursday and looked likely to deliver it within their estimated 48 hour time period on Saturday but unfortunately for whatever reason they were unable to deliver it until the Monday. Many thanks, Michael @ Vape UK.

Posted 3 years ago

“Good site and delivery but pod is leaking liquid”

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Posted 3 years ago

“Arrived different colour to online, it’s okay, Battery life isn’t the best I find I’m charging 2-3 times a day, battery charges fast”

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Posted 3 years ago

Vape UK is rated 4.8 based on 11,288 reviews