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Vee Dub Transporters Reviews

4.7 Rating 5,635 Reviews
93 %
of reviewers recommend Vee Dub Transporters
4.7
Based on 5,635 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Vee Dub Transporters Reviews

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very helpful. Thank you.
Helpful Report
Posted 8 years ago
Hi Hayley, thank's for the great review and i hope your T5 rear bumper protector looks super.
Posted 8 years ago
I ordered a set of T5 side bars. My order was dealt with and sent out within 24 hours. I had a slight problem with the courier but Tom was brilliant. He answered my emails quickly and was extremely helpful throughout. I can't recommend them enough A+
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Posted 8 years ago
Hello Avril, than's for the fantastic review and we are happy your issue with the courier was resolved for you. Hope your T5 looks super with the new sportlines. All the best.
Posted 8 years ago
Ordered a curtain rail with curtains for a lwb T5.1 with tailgate. Arrived damaged in transit through no fault of veedubtransporters. One phone call and a replacement was dispatched the next day. Great customer service, friendly and helpful staff.
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Posted 8 years ago
Good afternoon Rob, sorry to read your product was damaged during transit. Glad everything was sorted for you and i hope your T5 curtain kit looks great. All the best, Veedub Team.
Posted 8 years ago
I bought two calendars, I gave a 5 star rating as it was fully deserved, excellent packaging, excellent service and excellent delivery. Many Thanks Mike
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Posted 8 years ago
Good afternoon Mike, thanks for the 5 star review and super to read you are happy with both the calendar and our service.
Posted 8 years ago
After the first problem of not receiving package all was well thanks for sorting it fast
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Posted 8 years ago
Hi Steve, sorry to read you had an issue with your order but glad everything was sorted for you. Hope your T5 bonnet bra looks great.
Posted 8 years ago
got the s/s handle covers and cups on offer, fair price normal price would have been a tad expensive but they are good quality and look nice fitted. Did not send cleaning wipes as promised but used methylated spirit and up to now they have held well, used a hot air gun to warm them up after fitting so they would press on and set hard. I am satisfied with the product but after sales could be sharper as I contacted them through social media ( the only option) and they were very slow getting back to me. Must check more often me thinks.
Helpful Report
Posted 8 years ago
Hi Susan, Sorry we only just saw your post, the reason we didn't respond is because we don't approve/monitor visitor posts due to the amount of spam we get, we always advise either using the contact details on our website or sending us a private message via Facebook, that way we reply really quickly and get your problem solved, you can always ring us on 0800 292 2005 and choose option 2 and customers services will sort out some cleaning wipes if you still need them! Regards Vee Dub Transporters
Posted 8 years ago
As usual Ollie was very good and help me with a return and re order.Order d roof and side rails both really good quality and price .However there were 4 nuts missing which I replaced and the fitting instructions were vague.Fitting vidio on web site is different for t5 .Overall good product ,device and delivery.
Helpful Report
Posted 8 years ago
Good morning Greg, sorry to read that you were missing 4 nuts, we would of replaced these for you. Thank you for bringing to our attention the fitting instructions, other than that i hope your T5 front spoiler looks great. All the best, Veedub Team.
Posted 8 years ago
Excellent parts and great company to deal with.
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Posted 8 years ago
Hello John, thank you for the super review.Hope your T5 looks great with the new windows.
Posted 8 years ago
hi your response to giving answers on 2 questions is very slow check your ticket no3833 and see if you can give some help also a answer Regards Dennis Woolford
Helpful Report
Posted 8 years ago
Hi Dennis, we received your message on Tuesday 29th November at 18:05 and replied with a response and advice on on Weds 30th November at 13:31 which was a inside 5 working hours, we have not had a message from you since, please contact us if you need further assistance. Regards Vee Dub
Posted 8 years ago
Excellent service. Will definitely use again!
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Posted 8 years ago
Hi Phillip thanks for your great review we look forward to hearing from you again soon. Kind Regards VeedDub
Posted 8 years ago
Slight problem with my order, but after a quick email it was sorted quickly and replacement sent through. Thank you!
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Posted 8 years ago
Hi Hayley thanks for your good review we are pleased that this issue has now been sorted and if you need anything else please do not hesitate to contact us. Kind Regards - VeeDub
Posted 8 years ago
Very nice people there
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Posted 8 years ago
Good morning Josie, thanks very much for the nice review. Hope your T5 cab curtain looks great.
Posted 8 years ago
veedub have been brilliant from customer service to delivery of item.thankyou
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Posted 8 years ago
Good morning Bob, thank you for the 5 star review. Nice to read that you are happy with both our customer service as well as our products. Hope your T4 looks great with the new seat covers. All the best, VeeDub Team.
Posted 8 years ago
Friendly helpful staff great service
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Posted 8 years ago
Hi Richard, thank's for the nice review. Hope your T5 looks fantastic now you have the T5 matt black sportlines.
Posted 8 years ago
Quick well informed delivery returns proceedure a bit long winded but overall good company to deal with and would definatley recomend and use again.
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Posted 8 years ago
Good morning Jonathan, thank you for your 5 star review. Look forward to you using our service again in the future and i hope your T4 mudflaps look great.
Posted 8 years ago
Still not received anything after 9 days very disappointed with the service wont be using you again .is anyone going to contact me or anything to let me know what is going on.?
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Posted 8 years ago
Steve your item was ordered at 10.48pm on 19th November and you opted for 3-5 day delivery service. Your item was tracked throughout the delivery process and was delivered at 11.23am on 24th November. Please check with family members to see if they have put it somewhere when taking delivery. If you need any tracking details please do not hesitate to get in touch!
Posted 8 years ago
excellent service good products
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Posted 8 years ago
Good afternoon Darren. Thank you for the super review. Glad to read you are happy with our service and i hope your T5 products look great.
Posted 8 years ago
very good service from order to delivery
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Posted 8 years ago
Hi Dale, thank's for the 5 star review. Hope your T5 mudflaps look cool.
Posted 8 years ago
Ollie is really helpful and knowledgable,products are good However your returns system sucks £15 for delivery £30 to return and you still expect the customer to pay if damaged in transet.Realy need a better system on returns .Will still be using you again ,but will run every purchase though Ollie before commuting.
Helpful Report
Posted 8 years ago
Hi Greg, Sorry you were not happy with our returns service. You were charged £14.99 postage for your item due to the size of the item (spoiler) and unfortunately because you decided you didn't want this spoiler you as the customer have to bear the return costs, we only cover return costs if the item is faulty or sent incorrectly, this is standard retail practice sorry but am glad to hear you will be using us again and we will work with you to ensure you get exactly what you want on future orders.
Posted 8 years ago
Delivery of T4 vectors (running boards) was exceptionally fast (ordered Sunday afternoon, delivered Monday)! It was well packaged however there were no instructions with it which meant I could not verify if I was missing any parts. I emailed Veedub with some photos of what I received and they promptly posted a few bolts and plates which I was indeed missing. They also emailed me a parts list with photos on how to install. The vectors were not difficult to mount and bolted on as per instructions. After everything was bolted on solid I did find the vectors to bend a bit when I (90kg/14 stone) stood on the sliding door section. Maybe this is common but I was not expecting that. To have rated this product "Very Good" the price would have to have been round the £110 mark rather than the £140 I paid, and in addition having the parts all there including a printed parts list with clear fitting instructions.
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Posted 8 years ago
Vee Dub Transporters is rated 4.7 based on 5,635 reviews