Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Vee Dub Transporters Reviews

4.7 Rating 5,033 Reviews

93 %

of reviewers recommend Vee Dub Transporters

Company Reviews

Product Reviews

4.7

Based on 5,033 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

info@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 29th April 2024

Vee Dub Transporters 5 star review on 13th April 2024

Vee Dub Transporters 5 star review on 10th April 2024

Lorraine Murphy

Vee Dub Transporters 5 star review on 9th April 2024

Vee Dub Transporters 5 star review on 2nd April 2024

Vee Dub Transporters 5 star review on 21st March 2024

Jonathan Withington

636

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sharp practice when returning item left me feeling ripped off. Curtains set purchased - barn door curtains are of poor fitment, blackout cab dividers don't cover the whole cab area so aren't actually blackout ( couple of inches short of the floor so light comes in the area it is meant to black out!! Returned the set of curtains purchased, only got refund for the barn door set and the cab divider I complained about. Despite returning the full set as purchased they deny expecting or receiving the full set. They have received the return parcel as they have refunded for part of it so they must have received the rest of the return!! Who would want to keep part of a set of curtains that don't match? Purchased as a set, returned as a set, £86 + postage out of pocket - be warned.”

Posted 8 years ago

“Video of fitting was useful. I thought it needed more detail. I realise it’s fairly obvious but the clips have a notch which (I hope!) goes away from the deflector and it’s obviously important to remove the double sided tape masks. The deflectors are really good: they cut down the noise of an open window and they do generate a flow in the cab. Excellent!”

Posted 1 month ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the Vee Dub team.

Posted 1 month ago

“Not very happy with this product at all . Was all fitted come to close the doors on the van and it's catching the ridges are to high and taking the paint off . So yesterday I took it to the body and asked if can adjust the doors and they did still catching on one of the ridges . And put the doors out of line so more money wasted . The body shop said the ridges are to high. So now I got to pull it of and waste more money on a other one”

Posted 7 months ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 7 months ago

“Due to an error made by self in ordering the wrong parts I was guided through the return process by admin no problem . I have now received the correct parts and fitted them and Iam more than happy with the fantastic way I was helped and guided by the experts. Thanks very much for your help and Fantastic after sales support . Ps …van feels like new !”

Vee Dub Transporters 5 star review on 1st September 2023

Posted 8 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the Vee Dub team.

Posted 7 months ago

“great service”

Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the Vee Dub team.

Posted 9 months ago

“Brought a set of roof rails and bars for my T4. Once they arrived they didn't fit well at all. I emailed and was told about them being faulty. Then sent me the address to return back, which I had to pay for. Then refunded for the bars and rails but not a full refund and didn't refund the shipping. I'm now over £40 out of pocket and no roof rails or bars.”

Posted 10 months ago

“Will never use again. All in stock took over a week to arrive. Left on a Wednesday marked Next Day, Delivery promised by carrier twice Thursday, Friday, told on Saturday can delivery what we ain't got" by carrier! Then told after 3 days hadn't left Leicester! You can't get Customer Service, allways closed, Logistics never answer. Evan sales couldn't get on a Friday. Did get someone on messenger on the Friday, never heard from them again. Nice adds on Facebook, very poor service and delivery. First and last time using them. Oh yes, over delivered, advised, never got a reply!! Now keep getting plagued to leave feedback. Get a grip Vee Dub, don't ask for feedback that you ignore!!”

Posted 11 months ago

“The £20 two day delivery cost through DHL to Scotland does not live up to the promise. Expect 7+ days”

Posted 1 year ago

Hello, We have looked into your order and can see that this was placed on the 18th after our 2pm cut off point. This will have been processed on the 19th due to this and we advise a 2 working day delivery service however this is an approximation as stated in our terms and conditions; 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. I can also see from your support ticket with our logistics team that you were offered a 10% discount as a good will gesture. If this is something you would be happy with please reply to our teams email and we can get this set up for you. We do apologies for any inconvenience caused. Vee Dub

Posted 11 months ago

“Two week later I still haven’t received my items. I have been misled regarding postage and delays have been blamed on Royal Mail when this is not the case.”

Posted 1 year ago

Hello Andrew, We do apologies for this. I have looked into our system and can see that you contacted ourselves in regards to this issue on the 20th April. Our logistics team have liaised with you in regards to this issue. Unfortunately we have to wait a certain time frame with Royal Mail before an item is deemed as lost. Now that this time frame has passed your issue has been passed over to our customer service team who will be setting up a replacement order up for yourself to be with you shortly. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“I can't give a score as still waiting 4 my parcel .it been 10 days since I placed my order. I think royal mail to blame.”

Posted 1 year ago

Hello Robert, We do apologies for this. Unfortunately due to being courier dependent we can't always guarantee that orders will be delivered within the advised time frame. We have this stated in our terms and conditions 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. Time is not of the essence for delivery of any Goods under this Agreement. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago

“I still haven't received my ordered”

Posted 1 year ago

Hello Innes, Many thanks for your comment and we are sorry that your order was delayed in arriving to yourself. Unfortunately this was due to Royal Mail strike action which had a huge impact, we can see that your order finally arrived to you and we wish you all the best. Vee Dub Team.

Posted 1 year ago

“Excellent as usual. I have purchased several items for my VW Transporter, all have been good. Thoroughly recommend this company. They even gladly helped when I struggled to fit parts.”

Posted 1 year ago

Good afternoon, Thank you for your 5-star review. We are pleased your happy with our service and your new T5 curtain kit. We hope to see you back at Vee Dub soon.

Posted 1 year ago

“Awesome online shop for all your VW needs. Cheap and fast delivery”

Posted 1 year ago

Hi Tony, Thank you for your 5-star review. We Are pleased you are happy with our service and your Genuine VW T5/T5.1/T6 *NEARSIDE* Sliding Door Roller Guide Cover. Many thanks Vee Dub Transporters.

Posted 1 year ago

“Just received the Auto light switch for my T5.1 took a few minutes to fit and was so easy, much better design having the light sensor on the switch rather than running a cable up onto the dash like others do. Product came quickly and vee dub answered a few questions I had really quickly. Great service.”

Posted 1 year ago

Hi Wayne, Thank you for you 5-star review. We are pleased you are happy with your new auto headlight switch. We hope to see you back at VanPimps in the near future.

Posted 1 year ago

“I ordered T6 spoiler splitter in gloss black. When it was delivered it was obvious that the item was damaged. I was not in to receive the item, other wise I would have rejected it straight away. I sent an email with photos showing some of the damage through the packaging. It looked as if the item had been thrown hard across a concrete floor...damaging the plastic covering and badly gouging the plastic finish. I assume whilst in the care of their courier. After a couple of emails too and fro, we agreed that a replacement would be sent out asap via their own transport van. A date was set for over a week later (Thursday). I booked a day off work to ensure I would be in. On the day before I received another email saying that they had issues with 2 vans and the delivery would be Friday instead. I explained that I had had to book a day off work and I was not happy with the plans changing at the last minute but I would try to swap my holiday. My manager refused, so I had no option but to ask that they provide a full refund and collect the item that I would leave in a safe place for collection. Not once did they offer any form of compensation. I am very disappointed by the courier they use and the service they provided. I'm still waiting on the full refund. It would be good to hear back after they have received the returned splitter and to say that they also find the damage unacceptable, but I somehow doubt it! In my eyes, the item is not packaged sufficiently. If it had been wrapped in cardboard then perhaps the damage would not have happened...I'm assuming that the damage occurred after leaving their warehouse?”

Posted 1 year ago

“Very hard to fit”

Posted 2 years ago

Good afternoon Andrew, We are sorry to hear that you had issues with fitting our Gloss Back Side Repeater Decals, we do send follow up emails after you have placed your order with regards to fitting these with a link to a YouTube Video. Could you kindly email our customer services department, the email is support@veedubtransporters.co.uk and they will get back to you with regards to this. Once again, apologies for the inconvenience caused. Kind Regards, Vee Dub Transporters.

Posted 2 years ago

“Excellent service and quality products 👌 👏 have recommended to friends. Thanks to all”

Vee Dub Transporters 5 star review on 6th April 2022

Posted 2 years ago

Thank you for your five-star review Michael, your van is looking great! We hope to see you back at Vee Dub again soon!

Posted 2 years ago

“Seat covers are brilliant, not too bad to fit and look great. Really please. Cab curtain not fitted yet but looks good. Only thing for me would be that shipping is expensive At £12 and was pulled off the van floor covered in dust. I’m all for no packaging but maybe a bit more care needed?! And for an order around £200 you’d kind of expect free shipping. But would still use again for sure, small gripes really.”

Posted 2 years ago

“Good products slightly over priced expensive postage costs, and very slow on postage, Had a few missing bits but been resolved fairly well”

Posted 2 years ago

“Good quality product and at the right price, speedy delivery, can’t fault the service. Would definitely recommend this company.”

Posted 3 years ago

«
1
2
»

Vee Dub Transporters is rated 4.7 based on 5,033 reviews