Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,889 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 21st April 2026

Lee J

Vee Dub Transporters 5 star review on 20th April 2026

James L

Vee Dub Transporters 5 star review on 29th March 2026

Roy R

Vee Dub Transporters 5 star review on 28th March 2026

Mark S

724

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting over 2 weeks for gear stick cap still not arrived by Royal mail (£2.99).when I purchased it.said 3/5 working days.veedub said they would contact Royal mail after 21 days JOKE”

Helpful Report

Posted 2 weeks ago

Hello, Please accept our sincere apologies for the delay with your order. Having reviewed your order, we can see that the selected shipping method was a Royal Mail stamp delivery. While this service typically takes 3–5 working days, this is only an estimate and occasional delays can unfortunately occur. We understand that you contacted our customer service team on 8th April regarding the delay. At that time, you were advised that Royal Mail does not classify stamp deliveries as lost until 21 days after dispatch. However, in an effort to resolve this for you as quickly as possible, our team kindly asked you to wait until Friday 10th to see if the item arrived, rather than the full 21 day period. As of this morning, we have checked the status of your order and can see that it has still not been delivered. To ensure this is resolved promptly, we have arranged a replacement order for you, which should be with you shortly. Once again, we are very sorry for the inconvenience and delay caused, and we truly appreciate your patience and understanding. Kind regards, Vee Dub Transporters Management

Posted 2 weeks ago

“I called them several times about my missing item eventually I got the tracking number it was sent to the wrong road and house number but my correct post code The staff member said it was my fault and I lost my money will be telling all how disgraceful the service was”

Helpful Report

Posted 2 months ago

Hello, After checking your order, we can see it was placed independently online meaning the address would have had to be checked over by yourself before placing the order. When an order is placed, a confirmation email is sent that also states the shipping address for the customer to check. It is not possible for our systems to change the address the customer has put on their order and it is also not possible for our staff to contact each customer we have to confirm their details before the order is shipped. The parcel was delivered to the stated address on the order, meaning the our contract was fulfilled with both you as the customer and Royal Mail. We apologise we could not help further on this occasion. Kind regards, The VeeDub Team

Posted 2 months ago

“Arrived faulty, had to wait be collected and back with company prior to alternative being sent out. Alternative arrived outside agreed times so not at home so still waiting for replacement, so after waiting in for first to be sent then collected and new ones to arrive still don’t have any. Hopefully when they do arrive these ones will have been checked to ensure the zip works and is not stitched up a way it was impossible to close.”

Helpful Report

(Vee Dub HQ) - Posted 3 months ago

Hello Alan, We apologise that the original set of seat covers received were faulty. After looking into this, we can see that our customer service team quickly arranged for a replacement set to be sent out to you. This was checked before sending to ensure no faults were present on the new seat covers. Due to only one of the parts of the seat cover set being faulty, we required this to be picked up and returned back to us so we can discuss this issue further with our manufacturer. After looking into the tracking for the replacement order, we can see this arrived with you today. We apologise for any inconvenience caused by the item being delayed. If you have any further queries, please do not hesitate to be back in touch. Kind regards, The VanPimps Team

Posted 3 months ago

“Ordered a set of inner thermal blinds for my T6 which when I fitted (tried to) the same day. The silicone suckers where all warped due to poor packaging. When I tried to fit to the front screen the suckers did not stick as they should and kept falling off. Worse still the cutout for the rear interior mirror was to deep enough to allow the blind to fit to the top of the screen. Likewise when I tried to fit the blind to the rear screen there was no cutout AT ALL to accommodate the rear wiper motor which prevented it from fitting to the bottom of the window. Phoned Vee Dub who were aware of suckers getting damaged in transit but said they had no problems in fitting around mirror and wiper motor!!!! And said that I di not think the product was fit for purpose, faulty manufacturing, and that I was returning the item and would expect VeeDub under the circumstances stand the cost of return postage. I was told they would not do this and that I would have to suffer the return PandP. They were unrelenting in this even though the product was not fit for purpose. I have spent a lot of money with this company in the past and intended to do so in the future. THIS WILL NO LONGER BE THE CASE AND THEY HAVE NOW RECIEVED MY LAST ORDER WITH THEM. This is principal not cost, I believe a company should hold its hands up when wrong, Vee Dub obviously don't. Very poor customer service.”

Helpful Report

(Vee Dub HQ) - Posted 4 months ago

Hello, We do apologise you feel this way. Regarding the suction cups, these can occasionally become slightly curled during transit. We normally advise placing them in front of a heat source prior to fitting, which allows them to return to their original shape and function as intended. We have not experienced any fitment issues with these blinds and they are designed to fit both the front mirror and rear wiper motor correctly. We also have this same product fitted to our own T6.1 vehicle without issue. Our records show that you submitted a returns request indicating the item was faulty. In line with our standard procedure, when a fault is reported we ask customers to provide images so our team can assess the issue and determine the appropriate resolution. If a manufacturing fault is confirmed, we of course cover the return postage. In this instance, no images were provided prior to the item being returned. Once the blinds were received, they were inspected by our returns team and no manufacturing faults were identified. You were then contacted and offered the available options of a refund, store credit, or replacement. You requested a full refund, which has since been processed in full. As no fault was identified and supporting evidence was not supplied prior to return, we are unfortunately unable to reimburse the return postage in accordance with our returns policy. This was explained at the time. We are sorry that this experience did not meet your expectations. Kind regards, Vee Dub Transporters Management

Posted 4 months ago

“Still awaiting delivery as the courier misdelivered not an issue with the store unless they could choose a different courier so will update when and if the courier fixes the issue an expensive parcel to go missing!”

Helpful Report

(Vee Dub HQ) - Posted 4 months ago

Hello Mark, We apologise that you experienced an issue with the delivery of your items. After looking into your order, we have found that the Customer Service Team had opened a case with Fedex to help resolve this issue and a replacement order was issued after the items were deemed as lost. We can see this was received on the 12th of December. Once again, we apologise for any inconvenience caused and if you have any other queries, please do not hesitate to contact us. Kind Regards, The VeeDub Team

Posted 3 months ago

“#767408 Having had my springs sent to the wrong address ( NOT MY DOING ) 75 miles away I have been told it’s totally my fault and it’s up to me to get in contact with the owner of the property. I have now got to wait 2 weeks for my bank to get involved. So in total no I’m not happy at all”

Helpful Report

(Vee Dub HQ) - Posted 4 months ago

Hello, We do apologise you feel this way. After reviewing the order, we can see that it was placed online and the delivery address was entered at the time of checkout. The order was processed and dispatched in line with the details provided. Unfortunately, by the time you contacted us on 3rd December, the parcel had already been delivered by the courier. We immediately contacted FedEx to see if the delivery could be recovered; however, they advised that as the parcel had been delivered to the address provided and within the agreed timeframe, they were unable to retrieve it. We do send an order confirmation and VAT invoice at the time of purchase, both of which clearly display the delivery address. If any details are incorrect, we always recommend contacting us as soon as possible so we can make changes before dispatch. We regret that this experience did not meet your expectations. Kind Regards, Vee Dub Transporters Management

Posted 3 months ago

“The net I ordered was only half the size it advertised”

Helpful Report

(Vee Dub HQ) - Posted 5 months ago

Hello Moira, We apologise that you are unhappy with your item. The size of the net should stretch to 187x140cm. This is stated in the description of the item. If the Luggage Net does not match these measurements, please send images to help@veedubtransporters.co.uk and a member of the Customer Service Team can of course look into this issue. Kind regards, The VeeDub Team

Posted 3 months ago

“I recently purchased my second ABT Style splitter, opting to pay a bit more for convenience by purchasing from VeeDubs, a local supplier, which allowed for same-day collection. Unfortunately, this splitter did not fit as snugly as my previous one, appearing to be defective. Unfortunately, it was sprayed before fitting, which understandably led to a refusal of exchange, the quality of this splitter is no better—if not worse—than more affordable options available online. Regrettably, I will not be purchasing from this supplier again. They also mentioned that this splitter is not suitable for the highline model, but I have been unable to identify any differences among the "ABT Style" splitters. This splitter was identical to the one I previously damaged, except for being defective and misshapen. Many highline models have these fitted. VeeDubs was unable to clarify any design differences. Purchasing an ABT Style splitter from this supplier offers no advantage over acquiring a more affordable option online from other vendors.”

Helpful Report

Posted 5 months ago

Hello, We do apologise you feel this way. The ABT-style spoiler purchased is only compatible with Trendline models. Highline vehicles have a different bumper design and profile, which affects the fitment of our spoiler. While the spoilers may appear visually similar once installed, there are subtle design differences that mean this particular item will not fit Highline models correctly. This compatibility information is outlined in the product description. Unfortunately, as the spoiler was painted prior to test fitting, we were unable to accept it back for exchange or refund, in line with our returns policy, as painted or modified items cannot be resold. We always recommend carrying out a test fit before painting, especially where different model variants exist. Although some Highline vehicles may appear to have similar spoilers fitted, these are typically alternative aftermarket versions designed specifically for that model. We do apologise we could not help further on this occasion. Kind regards, Vee Dub Transporters Management

Posted 3 months ago

“Waited Over week for delivery so I phoned them and said it will be they tomorrow as it been returned. still not here?”

Helpful Report

Posted 5 months ago

Hello, We do apologise for any inconvenience caused. We have looked into our system and can see that the item had not been delivered due to you inputting the incorrect address when checking out. Fedex had attempted delivery, however, as the address was incorrect they were unable to deliver your order. They held the items at the depot, awaiting a new address to be provided. Once you had provided this to ourselves, we passed the information onto Fedex, who we can see have delivered the goods to yourself today, 19/11/25. If you have any further issues please do not hesitate to reach out to our customer service team. Kind Regards, Vee Dub Transporters Management

Posted 5 months ago

“Feedback for what? Still not even received my order!”

Helpful Report

(Vee Dub HQ) - Posted 5 months ago

“Can't add orders saying view options to my basket any idea why.”

Helpful Report

Posted 6 months ago

“Rear lights for my vw transporter t5.1 last 13 months then the leds on the passenger side started to go. I was only left with 2 of the leds working...the setup on this unit make it very easy for water ingress. No great....one month out of warranty...sods law”

Helpful Report

Posted 7 months ago

“I bought a Prestige curtain kit for a VW T5 Tailgate model from veedub transporters at a total cost of £51.98p . When they arrived I was very pleased with the quality of your product although during fitting them I found out the curtains were too short on the drop (49cm) . After many emails and photos sent through out the day to your help line stating they were too short I was eventually told I was sold the right product for my van. I would like to take this opportunity to confirm that the measurements on the tailgate top to bottom of the inside of the window glass is 60cm ( 600mm) and does not fit even though I have been told by your colleagues that the curtains I have will stretch to meet the length I require. I know of no material that will stretch 11cm or 110mm or (4 1/4"). As I am not able to return a now used product I am now out of pocket. Please do your homework on the dimensions of the curtains against the dimensions of a Tailgate model VW T5 before you sell anymore. Regard Steve ( order no 74536)”

Helpful Report

(Vee Dub HQ) - Posted 8 months ago

“Website is useless”

Helpful Report

Posted 8 months ago

“Needle snapped under no excessive pressure, contacted the company, got told it must have been user error as it's never happened before. Told it's only suppose to thread and not sew. I explained I followed the instructions video, which also includes an initial sew. The needle didn't even snap at this point it snapped further along when just threading, sent several emails and now the company are just ignoring. It's quite possible that this needle may just have been faulty, who knows it does happen, but to be accused of not doing something straight away without a conversation is terrible customer service”

Helpful Report

(Vee Dub HQ) - Posted 9 months ago

“The item delivered was not what I expected, so I rang straight away and was told I they would get back to me. I chased again later and was asked to send photos by email which I did again straight away, that was last thursday, its now Monday and I have had no response at all🙁”

Helpful Report

(Vee Dub HQ) - Posted 9 months ago

Hello, We do apologise you are unhappy with a product purchased from ourselves. We have looked into this and can see our customer service team had sent you an email on the 10/07/25 at 13:56 after your phone call. You later called up to say you hadn't received our email and you were provided with our email address to send across the information required. You did this on the 10/07/25 at 14:36. Our team, after looking into this for yourself, were able to get back to yourself regarding the issue on the 11/07/25 at 14:27. If you could please reply to our team's email and we will of course be able to resolve this for yourself. Kind Regards, Vee Dub Transporters Management.

Posted 9 months ago

“Thank you for your for supplying everything I needed to install the new windows which I bought from you today very professional service I will definitely be returning for the rest of interior bits to finish off my project many thanks top company”

Helpful Report

Posted 9 months ago

“I purchased mud flaps for my T6.1, but they have sent me mud flaps for the T5 that don't fit. I have exchanged emails with Summer, and despite sending her images showing the incorrect fit, the issue remains unresolved. However, I was wrong, so at my expense, I now have two sets of T5 mud flaps that don't fit, but Summer says they do, thank you.”

Helpful Report

Posted 10 months ago

“Ordered, confirmations via email all seemed good, but never turned up, on way to communicate with them was to call them during office hours No support for help available any other way”

Helpful Report

(Vee Dub HQ) - Posted 11 months ago

Hello, We do apologise you feel this way. Please note that our customer service team is available only during our published opening hours, which are clearly listed on our website. During these hours, we do our best to respond to queries promptly and resolve any issues as quickly as possible. Upon checking our records, we can confirm that you reached out via Facebook on Saturday, 10th May at 6:38 AM regarding your delivery. Our automated response was sent shortly after to inform you that our team would be available again from 9:00 AM on Monday morning. We understand from your follow-up message today that your package has since been located, although no card was left by Royal Mail. We appreciate the update. You also raised a concern about communication methods. For your reference, all our contact details and service hours are clearly displayed at the bottom of our website. Additionally, once an order is dispatched, tracking information is automatically emailed to the customer. This tracking enables you to monitor the delivery status in real time, including any photos the courier provides if the parcel is left in a designated safe place. We hope this clarifies the situation, and please don’t hesitate to reach out during our business hours if you have any further questions. Kind Regards, Vee Dub Transporters Management

Posted 11 months ago

“Be t5 front mud flaps. Plastic insert for under sill screw is not up to job”

Helpful Report

Posted 11 months ago

Vee Dub Transporters is rated 4.7 based on 5,889 reviews