Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.69

“£11 for a sticker with faded colours is a bit much for me to be honest”

Posted 2 days ago

Hello, I have looked into this and can see you had replied to one of our marketing emails on Friday afternoon. Our customer service team had replied to yourself to confirm what the issue was for them to be able to look into this further. If you could please reply to their email regarding this the team will be more than happy to help. We do apologise for any inconvenience. Vee Dub.

Posted 2 days ago

“Described item as fitting my vehicle - part did not fit my vehicle.”

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Posted 3 days ago

“Quality was really poor but the prices are cheap. Id rather pay more for quality. Very disappointing.”

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Posted 1 week ago

“Unfortunately these cannot be used on barn door by one person so are no use to me. They need to be held in place from inside the van while the an other person outside closes the door. It does not state this anywhere on the website and there are no instructions with them.”

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Posted 3 weeks ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 3 weeks ago

“Didn’t work”

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Posted 4 weeks ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 4 weeks ago

“Items are great and delivery is as good as can expect. Customer service however is very poor. Same as always, happy to take your money but no interest in giving it back.”

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Posted 1 month ago

Good afternoon, Many thanks for your feedback and we are sorry you feel this way. We have taken a look in our system and we can confirm that you had two seperate orders and this is why you have been sent two splitters. At the time you placed order, you will have received email confirmations for both orders with different order numbers being 595811 and 595813. This will have come from Vee Dub Transporters, VanPimps is the group hence why you have been receiving correspondence also. We have taken a look in our payment system and cannot see any errors for around the time you placed your order or for that day, everything is how it should be in our payment system for yourself when you placed your orders. If there was an error, payment would have been taken twice on the same order number. If you wish to return the item please submit the returns form as per the link below, however you will be liable for the return postage charge as you have ordered this item in error. Apologies for any inconvenience caused. https://www.veedubtransporters.co.uk/returns-authorisation-form/

Posted 1 month ago

“The product that I bought clips snapped off as soon as I put it in place with no force just pushed on as supposed to. Unusable product.”

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Posted 1 month ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 1 month ago

“Still waiting for my order, emailed vee dubs, was promised it would be resolved, had no reply, contact numbers send you to emails. Very poor.Looks like I will have to charge back through my bank, definitely won’t be using again.”

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Posted 2 months ago

Hello, We do apologise for the inconvenience caused. I have looked into this for yourself and can see there was an issue with your order at the couriers depot. I have replied to your support ticket (120558) regarding this. If you could please advise through this support ticket of how you would like to proceed and we will of course get this arranged. Once again we do apologise for the inconvenience this has caused. VeeDub.

Posted 2 months ago

“Still haven’t received my package nearly a week later after paying for 2day delivery”

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Posted 3 months ago

Hello, Thank you for your feedback. I have looked into this and can see that your order is out for delivery today, it seems there was a delay with the courier. We do apologise for this and would like to set up a 10% discount code for yourself. We will send a reply to your support ticket to get this issued. We do apologise for the inconvenience caused. Vee Dub.

Posted 3 months ago

“Haven't received the order”

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Posted 3 months ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 3 months ago

“Number plate lamps don’t work and terminal snapped off so now in bin”

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Posted 4 months ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 4 months ago

“Don't ask for any advice, you won't get any. I asked and really wish I hadn't, awful customer service”

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Posted 5 months ago

Hello, We do apologise for any inconvenience caused. Unfortunately your request for information was about a product we do not stock so therefore we are unable to advise on this. Once again we apologise we could not help further on the matter. Vee Dub.

Posted 5 months ago

“Not very happy with this product at all . Was all fitted come to close the doors on the van and it's catching the ridges are to high and taking the paint off . So yesterday I took it to the body and asked if can adjust the doors and they did still catching on one of the ridges . And put the doors out of line so more money wasted . The body shop said the ridges are to high. So now I got to pull it of and waste more money on a other one”

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Posted 7 months ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 7 months ago

“Still waiting for our expensive delivery 😪”

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Posted 7 months ago

Hello, We apologise for any inconvenience caused. If you could please fill in our online contact us form and a member of our customer support team will be more than happy to assist with your issue. https://www.veedubtransporters.co.uk/contact-us/ Vee Dub.

Posted 7 months ago

“The product purchased is not the correct part despite using the vehicle registration, unfortunately, I have found Vee Dub unhelpful in dealing with this matter and I haven't had my money returned or the product return instructions despite raising this issue.”

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Posted 8 months ago

Hello, We apologise for any inconvenience caused. If you could please email into support@veedubtransporters.co.uk and a member of our customer support team will be more than happy to assist with your issue. Vee Dub.

Posted 8 months ago

“Brought a set of roof rails and bars for my T4. Once they arrived they didn't fit well at all. I emailed and was told about them being faulty. Then sent me the address to return back, which I had to pay for. Then refunded for the bars and rails but not a full refund and didn't refund the shipping. I'm now over £40 out of pocket and no roof rails or bars.”

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Posted 9 months ago

“Will never use again. All in stock took over a week to arrive. Left on a Wednesday marked Next Day, Delivery promised by carrier twice Thursday, Friday, told on Saturday can delivery what we ain't got" by carrier! Then told after 3 days hadn't left Leicester! You can't get Customer Service, allways closed, Logistics never answer. Evan sales couldn't get on a Friday. Did get someone on messenger on the Friday, never heard from them again. Nice adds on Facebook, very poor service and delivery. First and last time using them. Oh yes, over delivered, advised, never got a reply!! Now keep getting plagued to leave feedback. Get a grip Vee Dub, don't ask for feedback that you ignore!!”

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Posted 11 months ago

“The £20 two day delivery cost through DHL to Scotland does not live up to the promise. Expect 7+ days”

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Posted 11 months ago

Hello, We have looked into your order and can see that this was placed on the 18th after our 2pm cut off point. This will have been processed on the 19th due to this and we advise a 2 working day delivery service however this is an approximation as stated in our terms and conditions; 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. I can also see from your support ticket with our logistics team that you were offered a 10% discount as a good will gesture. If this is something you would be happy with please reply to our teams email and we can get this set up for you. We do apologies for any inconvenience caused. Vee Dub

Posted 11 months ago

“Two week later I still haven’t received my items. I have been misled regarding postage and delays have been blamed on Royal Mail when this is not the case.”

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Posted 11 months ago

Hello Andrew, We do apologies for this. I have looked into our system and can see that you contacted ourselves in regards to this issue on the 20th April. Our logistics team have liaised with you in regards to this issue. Unfortunately we have to wait a certain time frame with Royal Mail before an item is deemed as lost. Now that this time frame has passed your issue has been passed over to our customer service team who will be setting up a replacement order up for yourself to be with you shortly. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 11 months ago

“I can't give a score as still waiting 4 my parcel .it been 10 days since I placed my order. I think royal mail to blame.”

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Posted 1 year ago

Hello Robert, We do apologies for this. Unfortunately due to being courier dependent we can't always guarantee that orders will be delivered within the advised time frame. We have this stated in our terms and conditions 4.1 Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address nominated by you at the time of ordering. Time is not of the essence for delivery of any Goods under this Agreement. Once again we do apologies for any inconvenience caused. Vee Dub.

Posted 1 year ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Vee Dub Transporters Reviews