Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,507 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 16th June 2025

Jeffrey B

Vee Dub Transporters 5 star review on 16th May 2025

Kirsty M

Vee Dub Transporters 5 star review on 9th May 2025

Darryn E

691

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not at all happy with this product. (T5/T5.1 Side Pillar Decals - Gloss Black). The one on the front door is a reasonable fit but the one on the sliding door is much the narrow and ended up with a white strip down either side. Not the look I was looking for at all. I ended up removing them.”

Helpful Report

Posted 2 years ago

Good afternoon Michael, Apologies regarding this. We have taken a look in our customer services department and cannot find any correspondence from you with regards to this issue. Could you kindly email support@veedubtransporters.co.uk with your issue along with your order number and a member of our support team will be able to assist you with this. Vee Dub Team.

Posted 2 years ago

“Mud flaps two weeks to arrive, rear door seal wrong as it’s a 1200mm to short. And to many emails asking for feed back.”

Helpful Report

Posted 2 years ago

Good afternoon Evan, Apologies for the delay in receiving your goods, we can see that a replacement order was dispatched to you. With regards to the door seal being too short, could you kindly contact our customer services team on the email support@veedubtransporters.co.uk and a member of the support team will be able to help you. Vee Dub Team.

Posted 2 years ago

“Very efficient”

Helpful Report

Posted 2 years ago

“I purchased the electric window kit was missing another of parts rang to see what could be done was asked to email no answer to get missing parts very unhappy now have no working windows in my van as the mechanic fitted what was there then came to fit the rest and it was not there would like a refund”

Helpful Report

Posted 2 years ago

Good afternoon James, Many thanks for your comments. We have taken a look in our customer support system and cannot find any correspondence from you and this is why you have never received a reply from us. Please email support@veedubtransporters.co.ukalong with your order number and a member of our customer services team will be able to advise you. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“Very rude try to make out you have made a mistake not them am now using another supplier for my transporter business”

Helpful Report

Posted 2 years ago

Good morning Richard, We are sorry to hear that you feel this way. We have taken a look in our system and we can see that you ordered Genuine VW T5 Dashboard Blank Switch Cover × 2 for a T5.1 2014 model, however we can confirm that we only have this part listed in the T5 section of our website and not the T5.1 section as we do not stock blanking plates for the T5.1 models and we do state that this plate is only suitable for models 2003-2009. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“I bought a vinyl for the door pillar on T5, poor quality, arrived damaged due to not being rolled very disappointed. Trying to get a refund was like pulling teeth, never again! Avoid avoid avoid! Customer service team need to review approach!”

Helpful Report

Posted 2 years ago

Good afternoon Paul, We are sorry to hear that your order arrived damaged. This is a very popular item and how we package them works, unfortunately, this is reliant on the couriers to get the goods to our customers without being damaged. We can see that you were offered a replacement but you declined and a full refund was issued. Apologies for any inconvenience caused. Vee Dub Team.

Posted 2 years ago

“T5 black angel eyes come with no indicator bulb holder as stated on website But unable to find any that fit so making the lights non road leagal If selling this item they should sell the bulb holder or give you the part number and where you can buy from.as the genuine vw do not fit”

Helpful Report

Posted 2 years ago

Good morning Keith, Thank you for your feedback. The original indicator bulb holders need to be removed from the rear of the original headlights. These simply twist into the new headlights. Please see below the links to a complete fitting guide on these lights. https://www.youtube.com/watch?v=QByN5i47uCg https://www.youtube.com/watch?v=QByN5i47uCg Many thanks Vee Dub team.

Posted 2 years ago

“We ordered seat cover and when I chased them up I was told they were not available and they were not being restocked so I am now waiting for my money to be refunded so I can purchase elsewhere. Will not use again!”

Helpful Report

Posted 2 years ago

Good morning Louisa, Apologies for the inconvenience of not having your seat covers available for you. Unfortunately, our stock level was slightly out and this is why we did not have them in stock and these are no longer being re-stocked. I can see that you were emailed with regards to this and you have been refunded in full. Once again, apologies. Vee Dub Team.

Posted 2 years ago

“Ordered some windows. Turkish import . Very poor quality. They did refund all costs so a good company but terrible products. You get what you pay for I guess.”

Helpful Report

Posted 2 years ago

Good morning, We are sorry to hear that you were unhappy with the quality of our windows, they are very popular with our customers. Apologies regarding this and any inconvenience caused.

Posted 2 years ago

“Ordered wind deflectors , came damaged. Raised complaint and a replacement was sent out which was also damaged . Third time lucky !”

Helpful Report

Posted 2 years ago

Good afternoon Jordan, Many thanks for your feedback and we are sorry that this has happened to you. Once an order has been damaged we then check the replacement item before this is sent out, apologies that this has been missed. I can see that you have been sent a new order and everything is fine for you. All the best, Vee Dub Team.

Posted 2 years ago

“Received email offering free purchase. Initially purchased small item, with a view to spending larger sum if all went well. Tried to use code again without success. Contacted Vee Dub who advised me it could only be used once. Nothing they could do! Not a great response, have lost a customer.”

Helpful Report

Posted 2 years ago

Good afternoon Stephen, Many thanks for your review. The email you received was a free shipping code for you to use on an order, this is only available for one purchase. Apologies for any miscommunication. Vee Dub Team.

Posted 2 years ago

“Ordered a part in march,wasn't showing as out of stock although i was told this about a week after ordering,i finally received it 2 months later. No discount or anything,i still got charged full price for the postage,perhaps a bit off a next order as a gesture? no nothing. If you're still selling out of stock items perhaps mark them out of stock on you're website? Item was good but shouldn't be waiting 2 months and paying full price and full postage imo.”

Helpful Report

Posted 3 years ago

Good afternoon, We are sorry for the inconvenience caused, when you placed your order unfortunately our stock was out by 2. We contacted you via email and phone call to advise you of this and with regards to the delay of the delivery of the goods coming into us, we have no control over this as they do occur. We understand this was frustrating for you and we apologise sincerley for the inconvenince caused. As a goodwill gesture I have set you up with a credit, please check your email to access this. All the best, Vee Dub Team.

Posted 3 years ago

“This bumper protector does not fit my t6.1 transporter as good as I expected”

Helpful Report

Posted 3 years ago

Good morning Sean, Apologies that you are experiencing issues with your product. We can confirm that the best way to fit the protector is to warm the tape up on the back of the protector by sitting it on a radiator or by using a hairdryer and then hold the protector down with weights for a while to allow the tape to adhere to the bumper correctly. With regards to fitting, it is also recommended that the protector be fitted in warmer weather and this will also give the tape a better chance of better adhesion. Please email support@veedubtransporters.co.uk and our team will be happy to help you. Many thanks Vee Dub Team.

Posted 3 years ago

“Ordered the black gloss lower grill set, first set came with a poor paint finish with run marks and paint peel - costumer services were great sorting a swop out. Second delivered in just as poor state with run marks and paint peel. Customer services wasn’t helpful and still waiting to hear back from them with a resolution. Unfortunately on this occasion I can’t recommend which is a shame as I have always had excellent products from you in the past”

Helpful Report

Posted 3 years ago

Good morning Lee, We are sorry to hear that you have experienced issues with your order. I have taken a look at our system regarding this and I can see that customer services replied to you on the 10th of May on your ticket number 77973 to which we are still waiting for a reply. If you could kindly reply to your customer services ticket and they will be able to resolve this issue for you. Apologies for any inconvenience caused. Many thanks Vee Dub Team.

Posted 3 years ago

“Decals where not separate and needed to be cut to get them close to where I needed them and by doing this I lost the machined straight edge so pointless , very disappointed”

Helpful Report

Posted 3 years ago

Good afternoon John, We are sorry that you feel this way about the Decals. As advised from our customer services team previously, we can confirm that it does state in the video that the decals will need to be trimmed to allow them to be fitted and the images will show the decals separated as they have been fitted to a van for illustration purposes. If the decal is cut as shown in the video you will be able to fit the decal in the correct position as the backing paper will have been removed to allow the decal to adhere to the van and as you use a tool to remove any air bubbles and pull back the top paper the decal will then sit where needed. If you require any further help please contact our customer services department on the ticket you had previously and they will be more than happy to help you. Kind Regards Vee Dub Team.

Posted 3 years ago

“Poor product”

Helpful Report

Posted 3 years ago

Good morning Robert, I have corresponded with you on your other review and look forward to hearing back from you. Kind Regards, Vee Dub Team.

Posted 3 years ago

“Did originally honour the commitment they made with a free gift . Then when raising complaint, they offer a air freshener!! I didn’t accept this and escalated issue , very quick to tell me it’s all my fault , typical”

Helpful Report

Posted 3 years ago

Good afternoon Barry, We are sorry that you feel this way regarding our Free Gift. Unfortunately, although you had selected the Free Baseball Cap as your Free Gift, you hadn't added this to the cart and this is why you did not receive it with your order. We offer the gift pack which consists of dust caps/keyring/stickers and a Vee Dub air freshener, so 2 gifts once the order has been shipped. I can see that we have sent you the Baseball Cap as a goodwill gesture and we hope you are happy with the outcome. All the best, Vee Dub Team.

Posted 3 years ago

“Each product I have bought from this company has been poor, I have it one more chance as I desperately needed a high level brake light for my T5.1, it turned up broken. So that’s it for me, fingers been burnt too many times.”

Helpful Report

Posted 3 years ago

Good afternoon Sean We are sorry that you feel this way. I have taken a look in our system and I can only see a couple of issues, one being that your Heko Wind Defector was damaged in transit and we issued you a replacement for this item and the issue with the High Level Rear Brake Light to which we are currently investigating. I can see that you have been refunded for this item. Here at Vee Dub Transporters we do everything where possible to help our customers, something we pride ourselves on. Once again, apologies for the issue and convenience caused. Kind Regards Vee Dub Team.

Posted 3 years ago

“Awaiting response back so cannot fully give review yet. However ordered rear bumper protector for my barn door t5.1, arrived quickly and efficiently. Upon fitting it doesn’t appear to fit very well at all and only sticks to one part of the bumper nearest the door, seems like it’s not designed for my bumper even though it’s stated it does.”

Helpful Report

Posted 3 years ago

Good morning Sam, We are sorry to read that you are experiencing issues with your Bumper Protector. We can confirm that the best way to fit the protector is to warm the tape up on the back of the protector by sitting it on a radiator or by using a hairdryer and then hold the protector down with weights for a while to allow the tape to adhere to the bumper correctly but please be aware that there will be a slight gap as shown in the images. With regards to fitting, it is also recommended that the protector be fitted in warmer weather and this will also give the tape a better chance of better adhesion. Our customer services team have replied to you on ticket number 70072 to advise you, if you would like to come back t us on that support ticket we will be happy to help you further if needed. Kind Regards Vee Dub Transporters.

Posted 3 years ago

“I still have not received my item after 2 weeks of waiting I cannot review the item as l don’t have it Needless to say I don’t think I will be a returning customer”

Helpful Report

Posted 3 years ago

Good morning Steven, We are sorry that you haven't received your order as yet. I can see that your order has been dispatched via Royal Mail Stamp and due to the busy period, Royal Mail is asking to wait 11 working days. I can see you contacted us regarding the fact that you hadn't received your order and was advised of this by our logistics department and if you hadn't received your order by the 14th December to let us know and we would send out a replacement for you. If you could advise by the 14th if you haven't received your order and we will send you a replacement. Kind Regards, Vee Dub Transporters.

Posted 3 years ago

Vee Dub Transporters is rated 4.7 based on 5,507 reviews