Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,743 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,743 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Tell us how Vee Dub Transporters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vee Dub Transporters 5 star review on 5th December 2025

713

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a t5.1 bonnet bra really poor quality, printed checks not individual squares . Have had to jump through hoops to get refund back. Customer service slow to reply.”

Helpful Report

Posted 4 years ago

Hi Martin, Thank you for your review. We are sorry to hear that you were not happy with the item you received from us and that we manage to resolve this for you. We have also taken a look into the response time of our Customer Services team for you and can see that our team replied to your emails within the same day where they were received within our opening hours and the only time there was a wait was when we were awaiting the delivery of your return. Kind regards, Vee Dub Transporters.

Posted 4 years ago

“Hi im still waiting for swivel so i cannot comment on it”

Helpful Report

Posted 4 years ago

“Orderd on the 2nd of November and still haven't received on the 8th November”

Helpful Report

Posted 5 years ago

Hi Ian, We're sorry to hear that your order hasn't arrived with you yet, it was shipped on the 3rd of November with RoyalMail. If your item still hasn't arrived with yourself today, please get in touch with our Logistics team on support@veedubtransporters.co.uk and we will do our best to assist you. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“The seal i had bought would NOT stick at all. I had done it when it was still warm and the metal was dry and it still would not stick. For the amount I paid i expected better. The internal seal was also too long and needed to be cut down but this was not an easy process and ended up cutting about 2cm too short. For the price paid I expected more but this is ti be expected from something that you cant return after TWO days.”

Helpful Report

Posted 5 years ago

Hi Caleb, We are sorry to hear that you are not happy with the items you have received from us. If you could please get in touch with our customer services team on support@veedubtransporters.co.uk a member of our team will be happy to assist. Please attach images and if possible a video of the issue you are experiencing to your email. Kind regards, Vee Dub Transporters.

Posted 5 years ago

“I contacted vee Dub in Ocober 2019 to replace a broken coil over for a lowering kit purchased from them. I had to chase them over and over for this a finally got the replacment in the second week of January 2020. My van had been off the road since so very disappointed with the service. However on the positive when dealt by Ollie in sales, finally I got the spring needed. Garry smith Gary.”

Helpful Report

Posted 5 years ago

Hi Garry, Thank you for your review. I have taken a look into this for you. I can see the initial ticket was set up for you on the 23rd October, however we did not have any reply from you, this was also set up with a different email address, so this may have been the reason. You then contacted us on the 6th December, in which my colleague replied to ask whether it was both springs or just the one that you required, we did not hear back from you to confirm this until the 8th of January . It was then a week later that you confirmed which address that you would like the replacement to be sent to. With this all being said, after we had all of the correct information that we needed to process the replacement, the turn around for this was three days and we emailed to advised that Bilstein were going to drop ship the goods to you. I am sorry that you feel let down and that our service wasn't satisfactory for you, however we could only proceed with the replacement as soon as we had everything we needed to do so. Again please accept our apologies for this. Kindest regards, Vee Dub.

Posted 5 years ago

“i would warn anyone who is contemplating purchasing goods from you...”

Helpful Report

Posted 5 years ago

Hi Mr Taylor, Thank you for your review. After looking into this for you, I can see that you are still in talks with our customer service team. Unfortunately it does look like you received a short seal, please accept our apologies for this. Of course if we had been made aware we could have rectified this and sent another one out to you, however the shorter seal has been fitted and another order for seal was placed by yourself. Unfortunately as you contacted us regarding this 2 months after the item was purchased and received, we are more than entitled to investigate this through image requests etc. to come to a conclusion. The product description does state how long the item should be, and we do ask our customers to check all items within a reasonable time scale to report issues or damage. Should the item have been checked before fitting or before the purchase of the second set of seal, this could have been rectified for you. Our customer services team will be in touch shortly. Kindest regards, Vee Dub.

Posted 5 years ago

“I ordered side bars from this company, the wrong colour bars turned up with the wrong brackets. Was forced to send photos of the error as i was not trusted to be telling the truth about the matter, costing me time and money. They then told me that it was my responsibility to pay for the return and only one company would take them due to the length of the parcel. I refused to do this and demanded that they come and pick them up which they did quite quickly and eventually apologised offering no better service after the fact. Overall not happy with the way i was spoken to and felt like i was dealing with a non professional firm in general.”

Helpful Report

Posted 5 years ago

Hi there, thank-you for taking the time to leave a review. Please accept our utmost apologies that you received the incorrect bars, unfortunately sometimes mistakes do happen, however we try our ver best to help get the problem rectified as soon as possible. I have looked into this for you and the correspondence with yourself and our team. Unfortunately is it standard procedure for our company to ask our customer to send an image if an item is received damaged or incorrectly. If an item is received incorrectly or damaged, we do cover the cost of having this collected, as we did for you in this case. We do apologise that you were not happy with the service you received. I can confirm that the bars are now back with us and your refund has now been processed. All the best, Vee Dub.

Posted 5 years ago

“The item I purchased turned out to be for a different model than mine. The web page was a bit confusing to me. I have tried without success so far to get a return code via phone or the link for returns. So a bit disappointed to be honest., I’m sure it’ll get sorted eventually. But I guess I’ll have to do the chasing. 1 out of five on this occasion 🙏”

Helpful Report

Posted 5 years ago

Hi Phillip, thank you for taking the time to leave a review. Please accept my apologies that the item you purchased is not for the correct model. I have had a look at our customer service tickets and i'm unable to find any correspondence or emails from yourself. I have however now passed this onto our customer service team and they will be in touch shortly to help you. Again please accept our apologies and we hope to sort this out for you shortly. Kindest regards, Vee Dub.

Posted 5 years ago

“These handles aren't too good. They don't lock into the door properly as there isn't enough space between the bottom clip and body of handle. Slightly delicate also.”

Helpful Report

Posted 6 years ago

“Not happy 😊 I asked sales person for a matching barn door carbon fibre strip to match the one I bought from you for bumper he told me they were the same when it came it was not a match so I phoned up another salesman said sorry that is all we do !!!”

Helpful Report

Posted 6 years ago

Hi Graham, Many thanks for your review. Apologies that you had received incorrect information. That is unfortunately all that we do. If you are not happy with the item you have received, please fill in a returns form and we can of course refund/swap the item for you. Again, please accept our utmost apologies for this. Kindest regards Vee Dub.

Posted 6 years ago

“Poor customer service”

Helpful Report

Posted 6 years ago

Hi Andrew, Thankyou for your review. It is nice to have feedback from our customers. I have looked into your order and any correspondence after. I can see that you received the bumper protector but you unfortunately were missing the wipe. You emailed in advising us of the missing wipe and our customer service team replied to your email half an hour later advising that we can of course have a wipe sent out to you, but if you wanted to fit the bumper protector sooner you can use a high alcohol content liquid. Please accept our apologies that you felt this customer service was poor. Kindest regards, Vee Dub.

Posted 6 years ago

“No delivery details and was dropped off with a kind neighbour who took it in? Tracking? Txt message?”

Helpful Report

Posted 6 years ago

Hi Rikki, Many thanks for your review. Apologies that you were not happy with the delivery of your goods. I can confirm that an email would have been sent to advise that the goods would have been dispatched, unfortunately Tuffnells, the courier we used do not offer tracking details or specific time slots. We hope that you are happy with your goods and i'm sure they look great on your van!. All the best, Vee Dub.

Posted 6 years ago

“Item arrived on time but some straps already had the thread holding them fraying and then as we drove along the bonnet cover was blowing up and filling with air as it couldn’t be tightened properly so we will be sending it back.”

Helpful Report

Posted 6 years ago

Hi Emma, Many thanks for taking the time to write a review. Please accept our apologies that the Bonnet Bra arrived to you in that way. Please contact customer service and they will be more than happy to help rectify this problem for you. All the best, Vee Dub.

Posted 6 years ago

“Incomplete order ordered 2 pair of chrome indicator bulbs only relieved one pair, phoned sales team told to email photograph of item? No reply!!”

Helpful Report

Posted 6 years ago

Hello, Thank you for your review. We are sorry to hear that you haven't received all of your order. We were able to find your phone call on our system, however your email doesn't seem to have come through to our support ticket system which would be why you haven't heard back from us. If you could please forward the relevant information over to our customer services email address, support@veedubtransporters.co.uk, our customer services team will be in touch as soon as possible. Kind regards, Vee Dub.

Posted 6 years ago

“I’m sure you must have some stuff that’s ok but the window winder handle were horrible, straight in the bin !”

Helpful Report

Posted 6 years ago

Hi John, Many thanks for your review, please accept our utmost apologies that the item you ordered has broken. I have had a look into our customer service system and I cannot find anything with regards to this, if you would like to get in touch, we will of course be more than happy to get this replaced. Again please accept our apologies for this. Kindest regards, Vee Dub.

Posted 6 years ago

“Not great ordered a black gloss handle for my van and was sent a white one first time using won’t be again.”

Helpful Report

Posted 6 years ago

Hi Robert, Many thanks for your review. Please accept our apologies that you received the incorrect item. Unfortunately mistakes can sometimes happen and we always do our very best to rectify this. I have looked into this and I can see that you did contact out customer service team and make us aware of the item being sent incorrectly, you also mentioned that you did not want to swap it for the correct item as your van was white so you were willing to keep it. Of course if you have changed your mind and you would like us to swap it for the correct colour, please let us know. We will be more than happy to help. All the best, Vee Dub.

Posted 6 years ago

“I ordered from VeeDub, 4 wheel hub stickers 90mm, turns out that they only do 65mm, instead of emailing me or a phone call to advise me of this they just sent me the 65mm which is not the what I require. I phoned VeeDub and got a female in the parts department, I explained my order etc but no matter what I said the lady kept saying we don't do 90mm. You can return the goods for a rebate. If I was to return the good (cost of goods £6.odds) and postage £3.85 which is not refundable, well this is hardly worth the bother for £6.odds but they should never sent the 65mm in the first place. In my view this is bad practice by VeeDub. Most annoyed and now not a company that I would use again. J.Macauley”

Helpful Report

Posted 6 years ago

Hi John, Many thanks for your review. please accept our apologies that we do not supply the 90mm Hub Stickers that you require. We haven't ever stocked this item. I have listened to the phone call that you had with one of my colleagues and the advise she has given you is correct. You mentioned about ordering them some months ago also and having received the incorrect ones, this is the case as we do not have any alternative to send you, it does state on the website that we only do the 60mm caps and we do advise that our customers measure there centre caps first to ensure that they will fit. Unfortunately as we were not aware that you needed the 90mm caps until your phone call, after the order had been delivered, we would not have known to give you a curtesy call to say that we do not stock the item you need. Again, please accept our apologies for the confusion. If you would like to send the goods back to us, please contact our support team. Kindest regards, VeeDub.

Posted 6 years ago

“After receiving my goods I have to say how disappointed I was at the quality of the items, especially the flimsy cheap looking wind deflectors. The chrome fuel cap cover doesn't actually appear to be chrome but chrome effect with extremely sharp edges that i had to file to make safe, i imagine it will now rust on the unfinished edges after filing. the only thing that seems worth the money is are the garlands! having been told i need to cover the return costs of the wind deflectors and they have to be returned well packaged (unlike how they were delivered) the total being £17.50 I have decided to fleabay them instead. Would i use Vdubs again.....................never. I imagine the same quality of goods are available from Fleabay and much cheaper.”

Helpful Report

Posted 6 years ago

Hi Chris, Many thanks for your review. Please accept our apologies that you feel this way about our products. Unfortunately it is the case that if the item isn't damaged or sent in error the costs of the return is down to the customer. I have looked into the delivery of your items, this took place on one of our own delivery vehicles, which it why the packaging is minimal as the order comes straight from us to you. Again please accept our apologies, if you would like to get in touch with our customer service team, please fee free to do so, they will be more than happy to help. Kindest regards, VeeDub.

Posted 6 years ago

“Steering wheel leather to tight a fit and stitches came undone!! Really disappointing!!”

Helpful Report

Posted 6 years ago

Hi Jonathan, Many thanks for your review. Please accept our utmost apologies that you are having problems with your steering wheel cover, I have looked into our customer service ticket system and I cannot find any correspondence with you regarding this. If you would like to get in touch, we will of course be more than happy to help rectify the problem. We look forward to hearing from you, Kindest regards, VeeDub.

Posted 6 years ago

“awful experience , i it was my first purchase”

Helpful Report

Posted 6 years ago

Hi Paul, Many thanks for your feedback. I have had a look into this, and i would firstly like to apologies that the incorrect bars were sent out to you. This is human error and unfortunately does sometimes occur. I see that you did contact customer service to have this rectified, and we arranged a collection with Tuffnells to get the incorrect bars back and the correct dispatched and this is where most of trouble was. I see my colleagues had quite a bit of trouble getting through to Tuffnells that week due to their lack of staff and a lot of miss communication to say the least. I can only apologies on their behalf for the delay in the collection and all of the confusion. Please accept our utmost apologies for this. I can assure you that we did everything we could to get this rectified for you.

Posted 6 years ago

Vee Dub Transporters is rated 4.7 based on 5,743 reviews