Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,514 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 16th June 2025

Jeffrey B

Vee Dub Transporters 5 star review on 16th May 2025

Kirsty M

Vee Dub Transporters 5 star review on 9th May 2025

Darryn E

691

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered a set of rear lights for my wifes T5, to get it ready for a festive break. I was sent two drivers side lights instead of a set. Upon contacting them i was sent an automated royal mail returns link which was very convenient & easy to use. I also emphasised the time constraint i had which is exacerbated with high demand on couriers. They said they will dispatch a replacement as soon as i handed over one of the lights to royal mail. Within 10 minutes of this correspondence, i emailed them stating that i am sending the item back imminently to which i got no reply. I had to chase them up the next day to enquire if a replacement had been despatched yet, they said i had to send them proof of despatch. I was told their email states that i need to send them proof, which it absolutely does not. I assumed their automated returns process was able to be accessed by them, i also emailed them as & when i despatched the item to make sure they were aware. The initial mistake & poor communication & attentiveness afterwards was & is infuriating. The attitude shown was completely nonchalant & they would not be bothered to reply to me twice. Judging by other reviews, it seems this sort of thing is a rare occurrance but i have no confidence in Vee Dub transporters. The replacement has yet to arrive and i am keeping my fingers crossed that i get the correct light eventually.”

Helpful Report

Posted 6 months ago

Hello, We do apologise you have incurred these issues with your order. I have looked into this for yourself and can see you had ordered a set of rear lights. unfortunately, you had received two of the same side. Looking at the images you had sent across, you had received the correct boxes however, one of the lights had been put in the box incorrectly from our manufacturer. You were sent our free royal mail returns link and advised that once this had been handed to royal mail if you let us know we would be more than happy to send out a replacement due to your time constraint and also with how busy the couriers are at this time of year. Unfortunately, we did not receive proof that this had been sent and this is what we were waiting for to send your replacement. You had then emailed ourselves to ask if this had been sent, to which you were advised as we had not received confirmation the replacement had not been sent. I can see you had then sent confirmation and a replacement has been issued. Your replacement light should be with yourself shortly. Please accept our sincere apologies for the inconvenience caused surrounding your order. Kind Regards, Vee Dub Management.

Posted 6 months ago

“Fantastic customer service, super quick delivery and the best quality items for VW Highly recommend 😃”

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